Management Support Team Administrator

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

Central CAMHS U14's are looking to recruit a reliable, conscientious, organised, calm and confident individual to work as part of the Business Support team. This role will be supporting the Clinical Team Managers with management support administration.

The team are based at Mary Chapman House in Norwich and provide mental health treatment to children aged up to 14 years.

Do you have excellent organisational and communication skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

This role is offered on a 12-month fixed-term contract to cover maternity leave. The hours of work are 37.5 hours per week, Monday to Friday and is office based.

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information which may include telephone calls from individuals who may sometimes be distressed or upset.

Training will be given, however previous administration experience is essential.

You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.

Duties include but are not limited to:

Minute taking

Ordering

Recruitment / Interview support

Annual leave / sickness reporting

Logging of supervisions / appraisals

We can offer a welcoming, friendly and supportive environment that provides a responsive administration service to the wider team.

About us

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits

Benefits included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Gross per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

246-CYFPC6539242

Job locations

Mary Chapman House

Hotblack Road

Norwich

NR2 4HN


Job description

Job responsibilities

Please see attached job description and full person specification. For more information please contact us.

Qualifications

Essential criteria

  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Pitman/RSA III Typing / Word processing or equivalent experience
  • Secretarial experience at intermediate level

Desirable criteria

  • Knowledge of Trust electronic record system

Knowledge

Essential criteria

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems.

Desirable criteria

  • Knowledge of NHS policy / procedures

Other

Essential criteria

  • Able to work proactively, on own initiative with minimal supervision.
  • Able to work as part of a team.
  • Able to work flexibly to meet service needs.
  • Able to work to strict deadlines and able to prioritise own workload

Job description

Job responsibilities

Please see attached job description and full person specification. For more information please contact us.

Qualifications

Essential criteria

  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Pitman/RSA III Typing / Word processing or equivalent experience
  • Secretarial experience at intermediate level

Desirable criteria

  • Knowledge of Trust electronic record system

Knowledge

Essential criteria

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems.

Desirable criteria

  • Knowledge of NHS policy / procedures

Other

Essential criteria

  • Able to work proactively, on own initiative with minimal supervision.
  • Able to work as part of a team.
  • Able to work flexibly to meet service needs.
  • Able to work to strict deadlines and able to prioritise own workload

Person Specification

Qualifications

Essential

  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Secretarial experience at intermediate level
  • Pitmans/RSA III Typing / Word Processing or equivalent experience

Desirable

  • Knowledge of patient recording system

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures
  • Establishing / reviewing administrative systems

Other

Essential

  • Able to work proactively, on own initiative with minimal supervision
  • Able to work as part of a team
  • Able to work flexibly to meet service needs
  • Able to work to strict deadlines and able to prioritise own workload
Person Specification

Qualifications

Essential

  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Secretarial experience at intermediate level
  • Pitmans/RSA III Typing / Word Processing or equivalent experience

Desirable

  • Knowledge of patient recording system

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures
  • Establishing / reviewing administrative systems

Other

Essential

  • Able to work proactively, on own initiative with minimal supervision
  • Able to work as part of a team
  • Able to work flexibly to meet service needs
  • Able to work to strict deadlines and able to prioritise own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mary Chapman House

Hotblack Road

Norwich

NR2 4HN


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mary Chapman House

Hotblack Road

Norwich

NR2 4HN


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Senior Management Support

Lorraine Schuil

lorraine.schuil@nsft.nhs.uk

01603272800

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Gross per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

246-CYFPC6539242

Job locations

Mary Chapman House

Hotblack Road

Norwich

NR2 4HN


Supporting documents

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