Management Support Team Administrator

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

Waveney Adult Community Mental Health Services are looking to recruit a conscientious, calm and confident individual to become part of the well established administration team. This role will be supporting the Clinical Team Managers with management support admin.

The team are based at Victoria House in Lowestoft and provide adult mental health treatment in the community.

Are you an administrator looking for a new and exciting opportunity?

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

This role is offered on a permanent contract. The hours of work are 37.5 hours per week, Monday to Friday.

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to confidently and sensitively deal with telephone calls from individuals who may sometimes be distressed or upset.

Previous administration experience is essential. Full training will be given.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Duties include but are not limited to:

Diary Management

Minute taking

Ordering

Recruitment / Interview support

Staff rotas

Annual leave / sickness reporting

Logging of supervisions / appraisals

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.

About us

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits

Benefits included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Date posted

30 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-GYW6540157

Job locations

Victoria House

28 Alexandra Road

Lowestoft

NR32 1PH


Job description

Job responsibilities

Please see attached job description and person specification. For more information please contact us.

Job description

Job responsibilities

Please see attached job description and person specification. For more information please contact us.

Person Specification

Qualifications

Essential

  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Secretarial experience at intermediate level

Desirable

  • Knowledge of Trust electronic record system

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.

Desirable

  • Knowledge of NHS policy / procedures

Other

Essential

  • Able to work flexibly across a range of different sites/offices
Person Specification

Qualifications

Essential

  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Secretarial experience at intermediate level

Desirable

  • Knowledge of Trust electronic record system

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.

Desirable

  • Knowledge of NHS policy / procedures

Other

Essential

  • Able to work flexibly across a range of different sites/offices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Victoria House

28 Alexandra Road

Lowestoft

NR32 1PH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Victoria House

28 Alexandra Road

Lowestoft

NR32 1PH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Business Support Manager - Administration Lead

Melanie McArthur

melanie.mcarthur@nsft.nhs.uk

07788360357

Date posted

30 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-GYW6540157

Job locations

Victoria House

28 Alexandra Road

Lowestoft

NR32 1PH


Supporting documents

Privacy notice

Norfolk & Suffolk Foundation NHS Trust's privacy notice (opens in a new tab)