Job summary
An exciting opportunity has arisen for an accomplished and self-motivated Senior Management Support Administrator to support our Leadership Team Senior Managers across the Secure & Forensic Services Care Group, based either at Cedar House in Ipswich or Northside House in Norwich.
We're a dynamic Care Group supporting people with mental health needs throughout the Criminal Justice System, from point of arrest to inpatient care, and into the community. Our teams are based in the Police Investigation Centres & Control Rooms, local prisons, secure inpatient wards and the community, making this a varied and interesting role.
Main duties of the job
The successful candidate will work closely with our Leadership Team / Service Managers, providing them with an accurate, prompt and efficient PA/secretarial/administrative service, including support to produce presentations, spreadsheets and complex reports.
Wide-ranging and significant knowledge and skills in administrative policies, procedures and practices are required, along with experience of working in a busy environment and meeting tight deadlines. The ability to administer meetings at a high level, including drawing up agendas, minuting, and implementing action plans is essential.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Management of multiple diaries and inboxes as required for the team members, to include organising meetings, appointments and regular commitments to assist in organising workloads.
Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team.
Deal with correspondence, communication and telephone calls, prioritising, co-ordinating and liaising with the team.
Provide induction, support, supervision, appraisals and training to administration staff as identified by line manager.
Please see Job Description and Person Specification for a detailed list of responsibilities.
Job description
Job responsibilities
Management of multiple diaries and inboxes as required for the team members, to include organising meetings, appointments and regular commitments to assist in organising workloads.
Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team.
Deal with correspondence, communication and telephone calls, prioritising, co-ordinating and liaising with the team.
Provide induction, support, supervision, appraisals and training to administration staff as identified by line manager.
Please see Job Description and Person Specification for a detailed list of responsibilities.
Person Specification
Qualifications
Essential
- Pitman/RSA III typing/word processing or equivalent secretarial experience at advanced level.
- NVQ 3 Business Administration or equivalent or willing to work towards
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Ability to work with senior members of staff across a large organisation.
Desirable
- Day-to-Day line management.
Skills
Essential
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Advanced ICT skills including Microsoft (especially word processing, spreadsheets and presentations, eg Word, Excel, Powerpoint) or equivalent.
Knowledge
Desirable
- Knowledge of NHS policy/procedures.
Other
Essential
- Able to work proactively on own initiative with minimal supervision.
- Able to travel independently.
Person Specification
Qualifications
Essential
- Pitman/RSA III typing/word processing or equivalent secretarial experience at advanced level.
- NVQ 3 Business Administration or equivalent or willing to work towards
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Ability to work with senior members of staff across a large organisation.
Desirable
- Day-to-Day line management.
Skills
Essential
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Advanced ICT skills including Microsoft (especially word processing, spreadsheets and presentations, eg Word, Excel, Powerpoint) or equivalent.
Knowledge
Desirable
- Knowledge of NHS policy/procedures.
Other
Essential
- Able to work proactively on own initiative with minimal supervision.
- Able to travel independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
