Job summary
We are looking to recruit an experienced Receptionist / Administrator to work in the General Office at Victoria House, Lowestoft.
The position is 26.25 hours per week on a Permanent contract. This would be within Monday to Friday and be on a rota of Week one 3 days and Week two 4 days.
Main duties of the job
You will need to be confident in all aspects of manning a busy reception and switchboard. You will need excellent communication skills as you will be taking calls and dealing face to face with patients, their carers, clinicians and members of the general public.
You will also be required to complete day to day functions of the General Office including cash handling, typing, scanning, filing, photocopying and data input.
A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but full training will be given.
About us
We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.
Benefits included with this role are:
- NHS pension a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days (pro rata) per annum increasing to 33 days (pro rata) pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Experience
Essential
- Use of ICT applications / packages
- Experience of working in a busy reception / office environment
- Dealing efficiently and politely with both internal and external customers
Desirable
- Data inputting / similar work
Qualification
Essential
- NVQ 2 Customer Service or Equivalent qualification or experience
Desirable
- Knowledge of Trust's electronic records
Knowledge
Essential
- Microsoft packages
- Data inputting
Other
Essential
- Able to prioritise own workload
- Able to work flexibly
- Team worker
Person Specification
Experience
Essential
- Use of ICT applications / packages
- Experience of working in a busy reception / office environment
- Dealing efficiently and politely with both internal and external customers
Desirable
- Data inputting / similar work
Qualification
Essential
- NVQ 2 Customer Service or Equivalent qualification or experience
Desirable
- Knowledge of Trust's electronic records
Knowledge
Essential
- Microsoft packages
- Data inputting
Other
Essential
- Able to prioritise own workload
- Able to work flexibly
- Team worker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
