Job summary
An exciting opportunity has arisen for a motivated individual with excellent attention to detail to join Norfolk and Suffolk NHS Foundation Trust's dynamic, fast-paced Workforce Deployment Team.
The Workforce Deployment Administrator role requires a driven and highly adaptable person with the ability to move between responsibilities dependant on service need.
Main duties of the job
To understand the basic workings of Workforce Deployment systems, specifically related to eRostering, ESR & Temporary Staffing, to ensure data is correct and fit for purpose.
Provide first-line support for system users, responding to ad-hoc enquiries via e-mail or telephone where possible.
Refer enquires that cannot be resolved to other members of the team as appropriate or action. Provide feedback to system users on progress with call.
Ensure that information entered into Workforce Deployment systems are accurate and to rectify or raise any queries with regards to anomalies of data.
Responsible for liaising with managers to resolve issues relating to employee data collection and input of information. This might be to highlight irregularities to Managers of all levels or taking feedback from managers about data accuracy.
Apply Human Resource policy to working aspects of system; i.e. working time directive rules in all aspects of Workforce Deployment
Create and maintain spreadsheets from data generated on eRostering,ESR & Temporary Staffing.
Maintain intranet site, liaising with managers in supporting the production of new content where appropriate.
To attend meetings, taking detailed notes as required deemed appropriate for the role
To prioritise own workload and have the ability to work without supervision
Responsible for basic weekly generated reports and to cascade to appropriate departments
Assist with all monthly Payroll requirements and any necessary reporting
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
The Workforce Deployment Administrator will provide first line contact support for users of e-Rostering & Temporary Staffing information systems. This includes systems such as HealthRoster,ESR and NHS Professionals as required.
Specifically, this will include administration tasks linked to each system, supporting users and improving the quality of data held in Workforce Deployment Systems.
DUTIES AND RESPONSIBILITIES
To understand the basic workings of Workforce Deployment systems, specifically related to eRostering, ESR & Temporary Staffing, to ensure data is correct and fit for purpose.
Provide first-line support for system users, responding to ad-hoc enquiries via e-mail or telephone where possible.
Refer enquires that cannot be resolved to other members of the team as appropriate or action. Provide feedback to system users on progress with call.
Ensure that information entered into Workforce Deployment systems are accurate and to rectify or raise any queries with regards to anomalies of data.
Responsible for liaising with managers to resolve issues relating to employee data collection and input of information. This might be to highlight irregularities to Managers of all levels or taking feedback from managers about data accuracy.
Apply Human Resource policy to working aspects of system; i.e. working time directive rules in all aspects of Workforce Deployment
Create and maintain spreadsheets from data generated on eRostering,ESR & Temporary Staffing.
Maintain intranet site, liaising with managers in supporting the production of new content where appropriate.
To attend meetings, taking detailed notes as required deemed appropriate for the role
To prioritise own workload and have the ability to work without supervision
Responsible for basic weekly generated reports and to cascade to appropriate departments
Assist with all monthly Payroll requirements and any necessary reporting
Job description
Job responsibilities
The Workforce Deployment Administrator will provide first line contact support for users of e-Rostering & Temporary Staffing information systems. This includes systems such as HealthRoster,ESR and NHS Professionals as required.
Specifically, this will include administration tasks linked to each system, supporting users and improving the quality of data held in Workforce Deployment Systems.
DUTIES AND RESPONSIBILITIES
To understand the basic workings of Workforce Deployment systems, specifically related to eRostering, ESR & Temporary Staffing, to ensure data is correct and fit for purpose.
Provide first-line support for system users, responding to ad-hoc enquiries via e-mail or telephone where possible.
Refer enquires that cannot be resolved to other members of the team as appropriate or action. Provide feedback to system users on progress with call.
Ensure that information entered into Workforce Deployment systems are accurate and to rectify or raise any queries with regards to anomalies of data.
Responsible for liaising with managers to resolve issues relating to employee data collection and input of information. This might be to highlight irregularities to Managers of all levels or taking feedback from managers about data accuracy.
Apply Human Resource policy to working aspects of system; i.e. working time directive rules in all aspects of Workforce Deployment
Create and maintain spreadsheets from data generated on eRostering,ESR & Temporary Staffing.
Maintain intranet site, liaising with managers in supporting the production of new content where appropriate.
To attend meetings, taking detailed notes as required deemed appropriate for the role
To prioritise own workload and have the ability to work without supervision
Responsible for basic weekly generated reports and to cascade to appropriate departments
Assist with all monthly Payroll requirements and any necessary reporting
Person Specification
Qualifications
Essential
- Extensive knowledge of HealthRoster V11
- NVQ level 3 in relevant subject or equivalent experience
Desirable
- Allocate Academy Accreditation
Experience
Essential
- Undertaking a range of administrative processes linked to Workforce Deployment systems
Desirable
- Use of Temporary Staffing systems
Skills
Essential
- Great organisation and prioritisation
Person Specification
Qualifications
Essential
- Extensive knowledge of HealthRoster V11
- NVQ level 3 in relevant subject or equivalent experience
Desirable
- Allocate Academy Accreditation
Experience
Essential
- Undertaking a range of administrative processes linked to Workforce Deployment systems
Desirable
- Use of Temporary Staffing systems
Skills
Essential
- Great organisation and prioritisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
