Job summary
We are pleased to share an exciting opportunity within our Child, Family and Young Person's (CFYP) Care Group, working within the Dragonfly Unit.
The Dragonfly Unit is a 12 bed Adolescent General Admission Unit, supporting young people between the ages of 13-17 alongside their families.
Do you have an interest in data, information and experience in Leading a Team? Are you looking to take the next step into Leadership and Management or develop your existing skills?
If your answer is yes, yes, yes, we would very much welcome your application to undertake the newly created role of Deputy Business Support Manager.
We are looking for someone with excellent communication skills and a keen eye for detail, who can effectively manage multiple tasks, work on their own initiative and prioritise their own workload. The successful candidates will be flexible, have experience in business and performance management, be well-organised, motivated and dedicated.
This post will work closely with our Performance & Information Business Support Manager and Senior Management Team to support the development and transformation of Children's Mental Health Services in Suffolk and Norfolk.
Previous administration experience is essential and experience of working with senior colleagues, use of ICT applications/packages, diary management, data and excel presentations, minute taking, line management and extensive knowledge of all Microsoft packages
Main duties of the job
You will be responsible for:
o Supporting performance reporting across the Care Groupo Assisting senior managers and teams to own their data and informationo Assist with developing the Care Group Business Continuity and Resilience Plan under the direction of the Business Support Managero Line manage Business Support colleagues and support peers with the same. Lead on recruitment, undertake monthly Management Supervision, promote adherence to Trust Policy, support compliance in all areas and undertake budgetary requirements. o Working with other deputies and BSMs to share good learning and implement new solutions to drive performance in all areas, data quality and continually seek ways to improve Young People's careo Working with the Contracts, Performance, and Information Team to develop robust and efficient reporting and escalation processes
The role requires initiative, discretion, attention to detail and the ability to work with minimum supervision to deadlines.
Excellent administrative, organisational and communication skills are essential to the success of this role.
While the successful applicant must be able to demonstrate their skills to meet the requirements of the role, we encourage applicants to consider how they are able to demonstrate a commitment to encompassing our Trust's values of Positively, Respectfully, Together; we are committed to promoting a positive culture in the workplace for everyone.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
BenefitsBenefits included with this role are:-o NHS pensiono a comprehensive in house & external training programmeso career progressiono starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)o staff physio serviceo gym membershipo NHS discounts and many more.
Job description
Job responsibilities
An ideal candidate will:
Be keen and willing to learn and develop themselvesUnderstand data and information, and be comfortable dealing with itHave experience working with people of all levels of ability and seniorityBe willing to explore new ways of workingBe an experienced staff leader able to deal with complex situationsBe experienced in dealing with IT and particularly electronic patient records. Be experienced in collating and analysing data for projects and creating reports
Providing administration to project groups i.e. note taking, agenda preparation and coordinating diaries for meetings as required
Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
An ideal candidate will:
Be keen and willing to learn and develop themselvesUnderstand data and information, and be comfortable dealing with itHave experience working with people of all levels of ability and seniorityBe willing to explore new ways of workingBe an experienced staff leader able to deal with complex situationsBe experienced in dealing with IT and particularly electronic patient records. Be experienced in collating and analysing data for projects and creating reports
Providing administration to project groups i.e. note taking, agenda preparation and coordinating diaries for meetings as required
Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Degree or equivalent which includes data analysis/presentation, data manipulation, and equivalent knowledge of information systems and data analysis
Desirable
- Experience or qualifications in health informatics post graduate
Experience
Essential
- Experience of communicating a range of complex or sensitive information
- Experience in an NHS Information / Business performance environment
Desirable
- Experience of Information and commissioning environment within the NHS
Skills
Essential
- Use of Excel for the following: - To import and reformat complex data
- Ability to work under pressure and adhere to tight deadlines
- Experience in motivating staff and performance management
Knowledge
Essential
- Knowledge of spreadsheets and relational databases with the ability to know which software tool is most appropriate to solve individual problems
- Understanding of priorities, data flows, datasets, performance and business management
Desirable
- Good understanding of current NHS issues and understanding of reporting requirements
Person Specification
Qualifications
Essential
- Degree or equivalent which includes data analysis/presentation, data manipulation, and equivalent knowledge of information systems and data analysis
Desirable
- Experience or qualifications in health informatics post graduate
Experience
Essential
- Experience of communicating a range of complex or sensitive information
- Experience in an NHS Information / Business performance environment
Desirable
- Experience of Information and commissioning environment within the NHS
Skills
Essential
- Use of Excel for the following: - To import and reformat complex data
- Ability to work under pressure and adhere to tight deadlines
- Experience in motivating staff and performance management
Knowledge
Essential
- Knowledge of spreadsheets and relational databases with the ability to know which software tool is most appropriate to solve individual problems
- Understanding of priorities, data flows, datasets, performance and business management
Desirable
- Good understanding of current NHS issues and understanding of reporting requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
