Senior Management Support Administrator

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

Senior Management Support Team Administrator

Supporting the Senior Leadership Teams

We have an exciting opportunity to recruit to full time Senior Management Support Administrator within the North Norfolk & Norwich Care Group.

The post will be providing administrative support to our Service Manager and Deputy Service Director within the Community Services Pathway.

The role requires strong admin / PA experience as you will be responsible for supporting with diary management, email monitoring, minute taking, complex reports and audit work and much more.

We require an enthusiastic and passionate administrators who is able to work with a keen eye for detail and a proactive mindset.

Main duties of the job

Senior Management Support Duties

Provide accurate, prompt and efficient secretarial / administrative support to the management team which may include presentations / spreadsheets including complex reports.

Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards.

To raise agendas, take and process minutes for teams (across the care group).

Participate in ongoing audits and service development as directed by Business Support Manager (or their deputy).

Provide supervision and training and appraisals to administration staff as identified by line manager.

Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.

Acting as a supervisor admin staff, completing regular monthly supervision sessions and yearly appraisals.

About us

Trust Values and Behaviours

Our values and behaviours are at the heart of who we are as an organisation. The successful candidate will need to promote and adhere to the workplace values of NSFT.

Our values and behaviours were created by 1,300 staff members, service users and carers all working together in the Putting People First project.

They reflect what we all believe makes the most positive difference to the care we offer and to the way we work with one another. By 'living our values' we will develop our Trust, our people, and continue to improve the quality of everything we do.

Benefits

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-NNN6076794-A

Job locations

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Skills

Essential

  • ICT skills including Microsoft (especially word processing, spreadsheets)
  • Good standard of literacy and numeracy.
  • Minute Taking

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards.

Experience

Essential

  • Ability to work with senior members of staff across a large organisation.
  • Experience of working at PA level.
  • Supervision of staff

Desirable

  • Day to day line management
  • Working knowledge of Trust policy / procedure (Sickness / Annual Leave)
Person Specification

Skills

Essential

  • ICT skills including Microsoft (especially word processing, spreadsheets)
  • Good standard of literacy and numeracy.
  • Minute Taking

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards.

Experience

Essential

  • Ability to work with senior members of staff across a large organisation.
  • Experience of working at PA level.
  • Supervision of staff

Desirable

  • Day to day line management
  • Working knowledge of Trust policy / procedure (Sickness / Annual Leave)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Business Support Office Manager

Hayley Penney

hayley.penney@nsft.nhs.uk

07918224631

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-NNN6076794-A

Job locations

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


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