Job summary
The People Participation Coordinator will provide lived experience and participation expertise within the Secure and Forensic Services in Norfolk and Suffolk.
This dynamic new role will focus on the experience of service users and their carers in the ongoing monitoring of services, as well as contributing to the quality improvement of existing services, through the facilitation and co-ordination of meaningful participation activities. Working under the leadership of the Secure and Forensic People Participation Lead, the People Participation Coordinator would work directly with service users and their carers.
The base location for the role may be either Cedar House in Ipswich or Northside House in Norwich. There is an expectation that the role holder can travel independently to sites across Norfolk and Suffolk.We would welcome and accept applications from people, including carers, who do not have secure and forensic lived experience, but have a commitment to work in this field and an understanding or lived experience of inpatient mental health services.
Main duties of the job
Main duties of the role will include planning, organising, coordinating and supporting meetings, groups, workshops and innovative events that people who have experienced our services and their carers or loved ones can participate in.
Encouraging partnership working opportunities in wider service improvement and design, maintaining a database of those who get involved.
Monitoring service quality by actively gathering service user and carer experience. Providing feedback to service leads and reports to Secure and Forensic People Participation Lead, managers, clinicians and commissioners and via local Governance meetings.
Build relationships with internal stakeholders to share learning and best practices.
Enabling experts by experience, their carers and loved ones to contribute the value of their lived experience in a meaningful way for service development and quality improvements.
Effective co-production in service development; involving experts by experience, their carers and loved ones in the planning, design, delivery and evaluation of service models.
Establish service user and carer voice opportunities. Exploring and supporting ways that service users and their carers can be involved in training, service development and quality improvement.
About us
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more
Job description
Job responsibilities
This dynamic new role will provide lived experience and participation expertise within services, projects and teams within NSFT, specifically Secure and Forensic Services. The role focuses on the promotion and co-ordination of participation within NSFT. It will work to embed and continuously develop the participation of all people as equal and valued partners in designing and delivering services which meet the needs of our communities. This will promote improved outcomes for service users, their carers, families and friends by enabling all perspectives and expertise to be an integral part of all we do.
The post holder will work as an integral member of the service/project/team to promote, co-ordinate and implement participation of all people in line with our Trusts People Participation strategy and the wider national participation agendas. They will be an active and valued contributor to the service/project/team, with a specific focus on participation, ensuring that the voices of service users, carers and families drive the design and development of services throughout our Trust.
Job description
Job responsibilities
This dynamic new role will provide lived experience and participation expertise within services, projects and teams within NSFT, specifically Secure and Forensic Services. The role focuses on the promotion and co-ordination of participation within NSFT. It will work to embed and continuously develop the participation of all people as equal and valued partners in designing and delivering services which meet the needs of our communities. This will promote improved outcomes for service users, their carers, families and friends by enabling all perspectives and expertise to be an integral part of all we do.
The post holder will work as an integral member of the service/project/team to promote, co-ordinate and implement participation of all people in line with our Trusts People Participation strategy and the wider national participation agendas. They will be an active and valued contributor to the service/project/team, with a specific focus on participation, ensuring that the voices of service users, carers and families drive the design and development of services throughout our Trust.
Person Specification
Experience
Essential
- Personal Lived experience of accessing mental health services OR experience of supporting someone within this situation
- Working as part of a team
- Working with service users and their families on a one to one basis and facilitation of groups and workshops
- Providing participation related peer support and mentoring to other professionals
- Ability to manage time effectively according to work pressures
Desirable
- Experience of working within health or social care organisations providing mental health services
Qualifications
Essential
- Degree in health and social care related subject or equivalent level of knowledge
Desirable
- Basic teaching qualification or equivalent
Other
Essential
- Willingness to share own lived experience with others in a way which is appropriate to the situation
Person Specification
Experience
Essential
- Personal Lived experience of accessing mental health services OR experience of supporting someone within this situation
- Working as part of a team
- Working with service users and their families on a one to one basis and facilitation of groups and workshops
- Providing participation related peer support and mentoring to other professionals
- Ability to manage time effectively according to work pressures
Desirable
- Experience of working within health or social care organisations providing mental health services
Qualifications
Essential
- Degree in health and social care related subject or equivalent level of knowledge
Desirable
- Basic teaching qualification or equivalent
Other
Essential
- Willingness to share own lived experience with others in a way which is appropriate to the situation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
