Norfolk & Suffolk Foundation NHS Trust

LD & A Community Team Manager East and West

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Job summary

We have an exciting opportunity to seek a dynamic senior nurse with experience or aspirations of clinical team management who will be excited to be part of something new and very special. We want creativity, innovative ideas and passion towards providing excellent patient care.

We are looking for a nurse experienced in working with learning disabilities/mental health with a level head who is aware of the pressures of a busy community environment to support and guide staff. We are looking for a strong and proven leader who can take responsibility for decisions and support junior members of the team.

The way we care for people with Learning Disabilities in Suffolk is changing at NSFT as we have recently benefit form £1.3 million of investment which has recently physically transformed our inpatient facilities. The Learning Disability and Autism Specialist Service is not only being invested in financially, with a fresh approach to ideas and service delivery being supported by the Trust, we are confident our new model of care is the very best for the people we care for

This role in-particular is to lead and manage our 2 LD Community Teams in Suffolk. The teams are very patient-focused and highly skilled at managing and supporting a caseload of people with complex needs who are presenting with deteriorating mental health and/or challenging behaviour. The multidisciplinary teams work pro-actively with each individual to support them along their recovery journey.

Main duties of the job

Communication is key, we pride ourselves on our services being co-produced. We are therefore looking for someone who can communicate in a professional manner with a wide spectrum of people to achieve the best outcome for our patients. Most importantly and in keeping with our Trust values, we are looking for someone who has exceptional people skills as this role requires you to make difficult decision whilst having to maintain professional relationships. We are looking for someone who sees themselves as a 'compassionate leader' and can demonstrate how to positively lead the team to maintain an excellent quality of care.

If you want to make a difference in people's lives and change it for the better, we want you to be part of our fantastic team! This is an exciting time to join our LD and A team as we commit to developing strong clinical leads as part of our pathway strategy.

This specific post is for the Community Team Manager who will be working closely with the Senior Management Team and peers contributing to the dynamic development within the Learning Disability & Autism Specialist Pathway. You can be a part of the changes we are making and the new direction the specialist service is heading.

About us

We have a culture of continued learning, each team having monthly protected days which includes a variety of training, supervision and service development. The entire pathway will be trained in Positive Behaviour Support and we will be following that up with Quality Improvement training to support the team with transformation. They just need you to lead them!

We believe that staff, who feel valued by their employers and are truly engaged, and able to provide better outcomes for our service users.

Come see for yourself, arrange a visit with Heather Meek (Heather.meek@nsft.nhs.uk) on 01473 237002/07920 504040

We will support you and invest in you- don't miss this exciting opportunity

Date posted

27 February 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-ESU6093319

Job locations

G Block, Hospital Road Bury St Edmunds IP33 3NR and Mariner House, 43 Handford Road, Ipswich IP1 2GA

Bury St Edmunds and Ipswich

IP33 3NR

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Management

Responsible for the operational management of the service delivery within the service.

Provide visible leadership, promoting a values-based culture and acting as a role model within the environment, creating and establishing a caring environment.

Be accessible for staff, service users, families and carers and act as a point of clinical expertise.

Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Responsibility for ensuring safe staffing levels are maintained according to service budget and safe staffing requirements to ensure patient safety, supported by effective e-rostering practice, management of the team and effective recruitment, escalating any concerns where appropriate.

Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.

Establish clear governance procedures within the team to ensure communication, learning and best practice is embedded.

Responsible for the effective use of the delegated aspects of the team budget, ensuring effective and efficient use of resources.

Contribute to the review, development and implementation of service wide policies and protocols.

Support and facilitate audit activity and implement recommendations.

Lead/Support to service evaluation and audit systems.

Undertake investigations as delegated.

Clinical

Demonstrates a clear understanding within the service of service user needs and care requirements.

Contribute to MDT decisions regarding care based on their knowledge and expertise.

Ensure care is delivered in a patient centred framework involving service users, families and carers.

To ensure regulatory requirements are met and adhered to and fundamental standards of care are embedded into practice.

Ensure that service user and carer feedback contribute to the development and improvement of the service.

Ensure that the team practices within the trusts policies, protocols and standards, including NICE guidance where possible, including the reporting of complaints and incidents.

Ensure effective systems are in place to embed learning and continuous improvements from incidents and complaints.

Ensure that tasks and responsibilities are effectively, fairly and evenly distributed within the team to provide effective and responsive care for service users and carers.

Responsible for providing a clinical learning environment, in collaboration with other senior clinicians.

Ensure compliance with regulations in respect of the storage and administration of drugs pursuant to the Misuse of Drugs Act 1973.

Ensure that all practice is compliant within Mental Health legislation.

Ensure that all practice is compliant with CPA and record keeping standards and practice.

Ensure recorded contact data is accurately and contemporaneously maintained.

Ensure systems are in place for the checking and ordering of equipment and supplies.

Professional

Accountable for own professional actions and adhere to professional codes of practice.

Demonstrate and personally complies with all trust policies, guidelines and protocols.

Personally identify own learning, training and developmental needs through appraisal and supervisions processes, including compliance to statutory and mandatory training requirements.

Act as a sign off mentor for student nurse placements (Applicable to registered nurses only).

Ensure that professional revalidation is maintained.