Education & Development Team Administrator

Job summary

An exciting opportunity has arisen for anAdministrator at Norfolk and Suffolk NHS Foundation Trust (NSFT) as part of the Education and Development Team on a 6-month fixed term basis.

The role will be within a dynamic training team and offers an exciting environment where adaptability, innovation, continuous learning, and effective communication are paramount. Team members play a crucial role in shaping the learning culture of the organisation and contributing to its overall success.

This will be office based, 5 day per week (Monday to Friday 09.00 - 17.00) working in our training department currently based in Norwich. Reception duties will be required.

Position Overview: We are seeking a detail-oriented and organised Administrator to join our Training and Education Team. The ideal candidate will play a crucial role in supporting the day-to-day administrative functions of the team, ensuring smooth operation of our training and contributing to the success of our training programs within the organisation.

Main duties of the job

Your key responsibilities will be:

1. Coordination and Scheduling: Schedule training sessions, coordinating with trainers and delegates.
2. Documentation and Record-Keeping: Maintain accurate and up-to-date records of training materials, delegate lists, and other relevant documentation, using the Electronic Staff Record (ESR) and internal business systems. Assist in the preparation of training materials as needed.
3. Communication: Facilitate effective communication within the team, with staff within the organisation and external partners. Respond to inquiries, emails, phone calls, meet and greet delegates, staff and trainers promptly and professionally.
4. Logistics and Support: Arrange logistics for training programs, including room bookings and setup, replenishing the self-serve refreshments, and assisting with equipment where needed. Provide on-site support during training sessions as required.
5. Data Management: Input and manage data related to training programs within ESR and internal business systems as required.
6. Collaboration: Collaborate with NSFT staff, trainers and other team members to ensure seamless coordination of training activities. Contribute ideas for process improvements.
7. Compliance: Ensure strict adherence to NHS policies, procedures, and regulations related to training and education activities.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Magpie Lodge - Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

---

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Magpie Lodge - Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

---