Job summary
Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you? We're looking for motivated, compassionate individuals to join our expanding First Response Service.
The First Response Service is a helpline for people of all ages in Norfolk and Suffolk who need urgent mental health support. Our dedicated helpline is available all day, every day, and we're not establishing a Norfolk hub base in Norwich. It is the ideal time to join as you'll be able to help us shape and develop the service as it grows.
We are looking for people who see challenges as opportunities and will have the ability to influence, inspire and energise others, as well as work with people's strengths to make an all-round better working environment.
We are committed to developing people professionally and are keen to support individuals who are looking to take their first step into a more senior role.
"I have recently started with the team, and they have all been so welcoming and supportive. I feel that working within FRS, I can make a difference, by providing a kind ear, professional advice to callers and mentoring staff" If you'd like to come and make a difference to our local communities in a welcoming and supportive environment - apply today!
Main duties of the job
Our vision is to ensure that all service users, carers and professionals have access to a crisis service 24/7 that can provide support, advice and assessment in a compassionate, patient and recovery focused way. We believe that crisis is self-determined by the person or people experiencing the situation and that this requires an empathetic and non-judgmental approach, which holds those experiencing the crisis at the very centre.
Joining us as a senior crisis care practitioner, you can play a key role in turning our vision into reality!
We want to talk to enthusiastic and caring Practitioners with experience of working within a mental health setting. We want people who are passionate about crisis work and ensuring safe and effective interventions are delivered to service users, their families and other professionals. We would welcome a passionate and skilful clinician who empowers others and be able to support a culture of change within crisisand who have the enthusiasm to undertake additional training as part of our staff training programme for crisis. You may feel you want a change from working in an inpatient setting but want to remain on a 24/7 shift pattern.
No two days will be the same; you will have the opportunity to co-coordinate shifts, provide clinical oversight and support to practitioners, support with teaching and training opportunities, leading on staff development and be a visible role model that echoes the values of the trust and the vision of the service.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
For a full list of responsibilities and essential criteria please see attached job description.
**This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment, or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some of the payment. Please note this recruitment premium is for external applicants only. and not applicable to newly qualified nurses**
Job description
Job responsibilities
For a full list of responsibilities and essential criteria please see attached job description.
**This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment, or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some of the payment. Please note this recruitment premium is for external applicants only. and not applicable to newly qualified nurses**
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip OT, Clinical Psychology or Equivalent Mentorship qualification or ENB 998
- Ongoing professional development working towards degree level
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
Desirable
- Willingness to train to become Sign-off Mentor
- Good to great management course, or equivalent
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrate effective risk assessment and risk management experience
- Experience in the delivery of clinical interventions
- Experience in working in team delivering person centred treatment packages
Desirable
- Experience in delivering group based interventions
- Experience in supporting service development
Skills
Essential
- Excellent communication skills
- Competent assessment skills
- Effective analytical and decision-making skills
- Care planning skills
- Risk assessment knowledge and skills
- Competent and effective treatment skills
- Able to effectively prioritise own workload
Desirable
- Management of Suicide Training
- Medicine Management Safeguarding training
Knowledge
Essential
- Knowledge of medication and the monitoring of its effects
- Knowledge of psychosocial Interventions
- Understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence Guidelines
Desirable
- Developing knowledge of local wider systems and networks
- Knowledge of health Promotion
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip OT, Clinical Psychology or Equivalent Mentorship qualification or ENB 998
- Ongoing professional development working towards degree level
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
Desirable
- Willingness to train to become Sign-off Mentor
- Good to great management course, or equivalent
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrate effective risk assessment and risk management experience
- Experience in the delivery of clinical interventions
- Experience in working in team delivering person centred treatment packages
Desirable
- Experience in delivering group based interventions
- Experience in supporting service development
Skills
Essential
- Excellent communication skills
- Competent assessment skills
- Effective analytical and decision-making skills
- Care planning skills
- Risk assessment knowledge and skills
- Competent and effective treatment skills
- Able to effectively prioritise own workload
Desirable
- Management of Suicide Training
- Medicine Management Safeguarding training
Knowledge
Essential
- Knowledge of medication and the monitoring of its effects
- Knowledge of psychosocial Interventions
- Understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence Guidelines
Desirable
- Developing knowledge of local wider systems and networks
- Knowledge of health Promotion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
