Management / Clinical Support Team Administrator

Job summary

IOPS (Intensive Older People's Service) provide additional, intensive support for a short period of time, to help service users in mental health crisis remain in their own home with as much autonomy and independence as possible. IOPS offerintensive supportto service users with dementia of any age and service users over 75 years with functional mental health and physical health complexities.

Are you an administrator looking for a new and exciting opportunity?

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

IOPS are looking to recruit a conscientious, calm and confident individual to join our current Administration Team. This will be covering both clinical admin and supporting the Clinical Team Manager with management support.

This role is offered on a permanent contract. The hours of work are 37.5 hours per week - Monday to Friday.

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to confidently and sensitively deal with telephone calls from individuals who may sometimes be distressed or upset.

Previous administration experience is essential. Full training will be given.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.

About us

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits

Benefits included with this role are:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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