Clinical Support Worker

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

If you are looking for a way to express your caring personality and support those suffering from mental health illnesses, we have a fantastic opportunity to joint our Glaven Ward team based in Hellesdon Hospital, Norwich as a Clinical Support Worker.

Glaven Ward is a 17 bedded Male Acute inpatient Ward. We are working on assessment and treatment for those who are experiencing acute mental illness. The service is recovery focused on Treatment, Therapy and Support to help our service users return to well-being and independence.

You will be working with our dedicated team to support service users, by providing personal support in a person-centred and holistic way.

Should you wish to have a friendly and inform al chat about the role, please contact John Kasensa 01603421630 /john.kasensa@nsft.nhs.uk

Main duties of the job

Youneed to be supportive and express the below listed qualities to provide the best care to our service users and their families:

  • Be approachable and interested in people
  • Be confident in talking with people and comfortable with helping people from diverse range of backgrounds, sexual orientation, culture, religion.
  • Have the ability to empathise without giving advice before speaking with your clinical team
  • Have non-judgmental attitude and be an active lister
  • Be perceptive to notice changes
  • Be calm in difficult circumstances or in crisis
  • Be able to protect boundaries especially in distressing situations
  • Have an awareness of and the ability to adhere to strict confidentiality rules
  • Be able to commit to time required for working on the wards (rotated shifts)
  • Be eligible to work in UK (this role is not sponsored)

About us

We are offering you a challenging role, where no two days will be the same. You will be surrounded with people who not just care about you but will be supporting you to complete necessary training and encouraging you to pursue your dreams to develop your career.

Your journey with NSFT will starts with 1 week Induction Training followed by 2 weeks of clinical theory and practical skill building exercises/ training.

Your Clinical Support Worker role is only the starting point, if you have a dream and ambitious to go higher, we will encourage and invest in you, so can develop your career in Mental Health.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Gross Per Annum / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

246-CNN4443188-A

Job locations

Glaven Ward

Hellesdon Hospital, Drayton High Road

Norwich

NR6 5BE


Job description

Job responsibilities

Our primary focus is on collaborative working, placing great emphasis on the assessment/recovery model. Many aspects relating to service user recovery is reflected within the assessment tools the patients and staff use and the philosophy that underpins patient centred care.

Benefits for working with us:

  • Welcoming, friendly / supportive team environment
  • Substantive contract & guaranteed hours
  • Automatic enrolment into NHS pension
  • A comprehensive in house & external training programmes and career progression
  • Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff wellbeing and physio service
  • Free parking on site
  • Cycle to work Scheme
  • Access to Commuter Travel Club _ First Bus
  • NHS Blue light card membership card
  • Health Service discounts
  • Exclusive deals for NHS staff and NHS Staff Benefits
  • Access to information for financial support for families
  • Discounted gym and leisure facility membership
  • Free Live Events for NHS workers_ Tickets for Good and any more...

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Candidates may only be given a minimum of 3 days notice regarding interviews. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

Our primary focus is on collaborative working, placing great emphasis on the assessment/recovery model. Many aspects relating to service user recovery is reflected within the assessment tools the patients and staff use and the philosophy that underpins patient centred care.

Benefits for working with us:

  • Welcoming, friendly / supportive team environment
  • Substantive contract & guaranteed hours
  • Automatic enrolment into NHS pension
  • A comprehensive in house & external training programmes and career progression
  • Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff wellbeing and physio service
  • Free parking on site
  • Cycle to work Scheme
  • Access to Commuter Travel Club _ First Bus
  • NHS Blue light card membership card
  • Health Service discounts
  • Exclusive deals for NHS staff and NHS Staff Benefits
  • Access to information for financial support for families
  • Discounted gym and leisure facility membership
  • Free Live Events for NHS workers_ Tickets for Good and any more...

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Candidates may only be given a minimum of 3 days notice regarding interviews. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Experience

Desirable

  • Mental health experience
  • Previous experience within the care sector

Qualifications

Essential

  • Care Certificate - must be achieved within first 12 weeks of employment

Desirable

  • Care Certificate
  • VRQ L3 in Mental Health
  • NVQ L2/3, in H&SC
  • Functional Skills L2 / GCE's (Maths, English, ICT)

Skills

Essential

  • Ability to work without direct supervision, liaising appropriately with other practitioners in the team
  • Respectful of service users individual needs and requirements within their own environment
  • Good observation and reporting skills
  • Good verbal and written skills

Knowledge

Essential

  • Awareness of professional boundaries in relation to client care
  • Understanding of issues surrounding confidentiality

Other

Essential

  • Eligibility to work in UK (post is not sponsored by Trust)
  • Enthusiastic, well-motivated with an interest in mental health issues
  • Able to travel independently
  • Able to commit to time required for working on the wards (rotated shifts)
Person Specification

Experience

Desirable

  • Mental health experience
  • Previous experience within the care sector

Qualifications

Essential

  • Care Certificate - must be achieved within first 12 weeks of employment

Desirable

  • Care Certificate
  • VRQ L3 in Mental Health
  • NVQ L2/3, in H&SC
  • Functional Skills L2 / GCE's (Maths, English, ICT)

Skills

Essential

  • Ability to work without direct supervision, liaising appropriately with other practitioners in the team
  • Respectful of service users individual needs and requirements within their own environment
  • Good observation and reporting skills
  • Good verbal and written skills

Knowledge

Essential

  • Awareness of professional boundaries in relation to client care
  • Understanding of issues surrounding confidentiality

Other

Essential

  • Eligibility to work in UK (post is not sponsored by Trust)
  • Enthusiastic, well-motivated with an interest in mental health issues
  • Able to travel independently
  • Able to commit to time required for working on the wards (rotated shifts)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Glaven Ward

Hellesdon Hospital, Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Glaven Ward

Hellesdon Hospital, Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Ward Manager

John Kasensa

john.kasensa@nsft.nhs.uk

01603421630

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Gross Per Annum / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

246-CNN4443188-A

Job locations

Glaven Ward

Hellesdon Hospital, Drayton High Road

Norwich

NR6 5BE


Supporting documents

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