Job summary
We have an exciting opportunity for a Service Manager to lead the Eating Disorder Service across Suffolk. The service has recently received substantial investment (£1m) to continue to develop the existing service in order to meet the needs of young people and adults and create clinical pathways. The new investment in both the children and adult pathway teams includes increasing the capacity and skill mix of the multi-disciplinary team including covering intensive support, and packages of intervention and support from the third sector namely BEAT, Wednesday's Child and MIND.
We are looking for someone to lead on the management of the service and to work with the team mangers and clinical leads on the development of clinical pathways. The Service Developments are being led by NSFT working as part of a multiagency alliance partnership which includes working closely with experts by experience, and from primary care, education, social care and health in order to meet the needs of the young people and adults with an eating disorder.
Main duties of the job
We would welcome applicants with management experience and experience of working in an Eating disorders team or within mental health services. We are looking for someone who can provide a blend of strong leadership, organisation, and management skills with specialist clinical knowledge to drive service delivery and ongoing improvement of the service.
People participation, co-production and collaboration with the VCSE are fundamental to our service model. In order to ensure development, maintenance, and systematic provision of a high-quality specialist service in line with NICE guidance, QED standards, National and Local priorities.
The post holder will be a member of the senior management team of our care group and will work closely with the other service managers, psychological therapy leads and senior nurses in order to transform our services. We value our team members and offer support for career development and as a leader ie the NHS leadership programme.
About us
NSFT is engaged in a process of significant and exciting change with a new Suffolk-wide care group for Children, Young People and Families. Recent CQC inspection has shown improvements in the services which we plan to build on as we transform the eating disorder service following the recent investment from NHSE and the CCG.
We have a new leadership structure and are engaged with internal and external transformation. NSFT in collaboration with alliance partners are striving to deliver a truly biopsychosocial approach within the 'Thrive' framework. This will require significant system changes across Suffolk to move towards a whole system approach.
If you are interested in the post or have any questions we encourage you to contact Fiona Whitfield, Deputy Service Director fiona.whitfield@nsft.nhs.uk or Sarah Gibbs, Service Director sarah.gibbs1@nsft.nhs.uk to discuss further.
Job description
Job responsibilities
To fully support the Senior Leadership Team with the strategic and operational planning and delivery for their designated specialist service area(s) within the Care Group.
To work in partnership with senior clinical staff, the People Participation Lead and other stakeholders to support clinical engagement and leadership of performance, quality, safety and service development.
To develop a culture of continuous improvement in performance, quality and safety within a designated area.
To manage each specialist area within agreed resources including support services (e.g. Human Resources, ICT), staffing and finance.
Responsible for the effective use of the delegated aspects of the team budget
The role will require effective personal planning and organisation of the daily workload and also flexibility in approach.
If and where their clinical input is required, to ensure that their practice is patient centred, promotes the involvement of relevant others (eg carers) and that a high quality of care is provided.
Where requested, to contribute to the commissioning process, at the invitation of commissioning bodies.
Where requested, to contribute to tendering process, when invited to do so by the Care Groups senior leadership team
To promote mental health services by an adopting an open, collaborative, customer focused approach both internally and externally with all stakeholder groups
To contribute to Trust-wide or external projects and initiatives as required.
To promote equality, diversity and inclusion within areas of influence.
To comply with the NHS Code of Conduct for Managers
To participate in the on-call rota
Job description
Job responsibilities
To fully support the Senior Leadership Team with the strategic and operational planning and delivery for their designated specialist service area(s) within the Care Group.
To work in partnership with senior clinical staff, the People Participation Lead and other stakeholders to support clinical engagement and leadership of performance, quality, safety and service development.
To develop a culture of continuous improvement in performance, quality and safety within a designated area.
To manage each specialist area within agreed resources including support services (e.g. Human Resources, ICT), staffing and finance.
Responsible for the effective use of the delegated aspects of the team budget
The role will require effective personal planning and organisation of the daily workload and also flexibility in approach.
If and where their clinical input is required, to ensure that their practice is patient centred, promotes the involvement of relevant others (eg carers) and that a high quality of care is provided.
Where requested, to contribute to the commissioning process, at the invitation of commissioning bodies.
Where requested, to contribute to tendering process, when invited to do so by the Care Groups senior leadership team
To promote mental health services by an adopting an open, collaborative, customer focused approach both internally and externally with all stakeholder groups
To contribute to Trust-wide or external projects and initiatives as required.
To promote equality, diversity and inclusion within areas of influence.
To comply with the NHS Code of Conduct for Managers
To participate in the on-call rota
Person Specification
Knowledge
Essential
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Desirable
- Experience of managing health and social care integrated services.
Experience
Essential
- Significant experience working within and Managing clinical services
- Significant experience of clinical performance management
Desirable
- Working in mental health
- working within and leading Eating Disorders Services
Person Specification
Knowledge
Essential
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Desirable
- Experience of managing health and social care integrated services.
Experience
Essential
- Significant experience working within and Managing clinical services
- Significant experience of clinical performance management
Desirable
- Working in mental health
- working within and leading Eating Disorders Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
