Community Team Manager

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

We have an exciting opportunity to recruit to a Community Team Manager posts, managing the under 18 Child and Family teams in the East. The team is in the East of Suffolk offering mental health interventions for this client group.

Do you have the passion, ambition and creativity to help us develop our children's and young peoples services ? We need skilled and passionate leaders to drive the development of our services and help shape the multi-disciplinary teams in our Child and Family locality-based teams in Suffolk.

The Community Team Manager role is responsible for the operational management of a range of aspects of service delivery within the team and for clinical/managerial supervision of professional staff according to the trust values.

Main duties of the job

Responsible for the operational management of the service delivery within the service.

Provide visible leadership, promoting a values based culture and acting as a role model within the environment.

Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Responsibility for ensuring safe staffing levels are maintained according to service budget.

Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.

Contribute to MDT decisions regarding care based on their knowledge and expertise. Ensure care is delivered in a patient centred framework involving service users, families and carers.

About us

This is an exciting time of Transformation of mental health services in Suffolk, which has created opportunities, not only for services to recognise and consolidate what they are doing well, but also to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding mental health services within the community and truly bringing the expertise to where it is needed.

NSFT in collaboration with the Suffolk alliance partners are striving to deliver services within the 'Thrive' framework. This is going to require significant system changes across Suffolk to realise the goal of a whole system approach. It will be essential to engage the expertise, skills, experience and passion of clinicians, allied professionals and service users from a wide range of backgrounds, disciplines and specialisms to achieve this goal.

Date posted

14 September 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-CFYP3322773-N

Job locations

Walker Close Ipswich

Ipswich

IP33 3NR


Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Management

Responsible for the operational management of the service delivery within the service.

Provide visible leadership, promoting a values based culture and acting as a role model within the environment, creating and establishing a caring environment.

Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Responsibility for ensuring safe staffing levels are maintained according to service budget and safe staffing requirements to ensure patient safety, supported by effective e-rostering practice, management of the team and e

Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.

Be accessible for staff, service users, families and carers and act as a point of clinical expertise.

Establish clear governance procedures within the team to ensure communication, learning and best practice is embedded.

Responsible for the effective use of the delegated aspects of the team budget, ensuring effective and efficient use of resources.

Effective recruitment, escalating any concerns where appropriate.

Contribute to the review, development and implementation of service wide policies and protocols

Support and facilitate audit activity and implement recommendations.

Lead/Support to service evaluation and audit systems.

Undertake investigations as delegated.

Clinical

Demonstrates a clear understanding within the service of service user

needs and care requirements.

Contribute to MDT decisions regarding care based on their knowledge and expertise.

Ensure care is delivered in a patient centred framework involving service users, families and carers.

To ensure regulatory requirements are met and adhered to and

fundamental standards of care are embedded into practice.

Ensure that service user and carer feedback contributes to the development and improvement of the service.

Ensure that the team practices within the trusts policies, protocols and standards, including NICE guidance where possible, including the reporting of complaints and incidents.

Ensure effective systems are in place to embed learning and continuous improvements from incidents and complaints.

Ensure that tasks and responsibilities are effectively, fairly and evenly distributed within the team to provide effective and responsive care for

service users and carers

Professional

Accountable for own professional actions and adhere to professional codes of practice.

Demonstrate and personally complies with all trust policies, guidelines and protocols.

Personally identify own learning, training and developmental needs through appraisal and supervisions processes, including compliance to

statutory and mandatory training requirements.

Act as a sign off mentor for student nurse placements (Applicable to registered nurses only).

Ensure that professional revalidation is maintained.

CONFIDENTIALITY

The post holder is required to maintain confidentiality of information in accordance with professional and Trust policy. The post holder may access information only on a need to know basis in the direct discharge of duties and divulge information only in the proper course of their duties.

This job description is an outline and account of the main duties required to carry out the post. It will be reviewed periodically to reflect changes and developments in service requirements. The post holder is advised that they have a responsibility to ensure they are familiar with their Terms and Conditions of Service detailed in the Contract of Employment.

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Management

Responsible for the operational management of the service delivery within the service.

Provide visible leadership, promoting a values based culture and acting as a role model within the environment, creating and establishing a caring environment.

Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Responsibility for ensuring safe staffing levels are maintained according to service budget and safe staffing requirements to ensure patient safety, supported by effective e-rostering practice, management of the team and e

Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.

Be accessible for staff, service users, families and carers and act as a point of clinical expertise.

Establish clear governance procedures within the team to ensure communication, learning and best practice is embedded.

Responsible for the effective use of the delegated aspects of the team budget, ensuring effective and efficient use of resources.

Effective recruitment, escalating any concerns where appropriate.

Contribute to the review, development and implementation of service wide policies and protocols

Support and facilitate audit activity and implement recommendations.

Lead/Support to service evaluation and audit systems.

Undertake investigations as delegated.

Clinical

Demonstrates a clear understanding within the service of service user

needs and care requirements.

Contribute to MDT decisions regarding care based on their knowledge and expertise.

Ensure care is delivered in a patient centred framework involving service users, families and carers.

To ensure regulatory requirements are met and adhered to and

fundamental standards of care are embedded into practice.

Ensure that service user and carer feedback contributes to the development and improvement of the service.

Ensure that the team practices within the trusts policies, protocols and standards, including NICE guidance where possible, including the reporting of complaints and incidents.

Ensure effective systems are in place to embed learning and continuous improvements from incidents and complaints.

Ensure that tasks and responsibilities are effectively, fairly and evenly distributed within the team to provide effective and responsive care for

service users and carers

Professional

Accountable for own professional actions and adhere to professional codes of practice.

Demonstrate and personally complies with all trust policies, guidelines and protocols.

Personally identify own learning, training and developmental needs through appraisal and supervisions processes, including compliance to

statutory and mandatory training requirements.

Act as a sign off mentor for student nurse placements (Applicable to registered nurses only).

Ensure that professional revalidation is maintained.

CONFIDENTIALITY

The post holder is required to maintain confidentiality of information in accordance with professional and Trust policy. The post holder may access information only on a need to know basis in the direct discharge of duties and divulge information only in the proper course of their duties.

This job description is an outline and account of the main duties required to carry out the post. It will be reviewed periodically to reflect changes and developments in service requirements. The post holder is advised that they have a responsibility to ensure they are familiar with their Terms and Conditions of Service detailed in the Contract of Employment.

Person Specification

Knowledge

Essential

  • Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered

Desirable

  • Evidence of ongoing professional development

Essential

Essential

  • Previous experience in working with children and young people
  • Previous experiences managing clinical teams
Person Specification

Knowledge

Essential

  • Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered

Desirable

  • Evidence of ongoing professional development

Essential

Essential

  • Previous experience in working with children and young people
  • Previous experiences managing clinical teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Walker Close Ipswich

Ipswich

IP33 3NR


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Walker Close Ipswich

Ipswich

IP33 3NR


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Deputy Service Director

Fiona Whitfield

fiona.whitfield@nsft.nhs.uk

07387549228

Date posted

14 September 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-CFYP3322773-N

Job locations

Walker Close Ipswich

Ipswich

IP33 3NR


Supporting documents

Privacy notice

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