Senior Crisis Care Practitioner

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you?

Our vision is to ensure that all service users, carers and professionals have access to a crisis service 24/7 that can provide support, advice and assessment in a compassionate, patient and recovery focused way. We believe that crisis is self-determined by the person or people experiencing the situation and that this requires an empathetic and non-judgmental approach, which holds those experiencing the crisis at the very centre.

Join us as a senior crisis care practitioner and turn that vision into reality.

We want to talk to enthusiastic and caring mental Health Practitioners with experience of working within a mental health setting. We want people who are who are passionate about crisis work and ensuring safe and effective interventions are delivered to service users, their families and other professionals. We would welcome a passionate and skilful clinician who empowers others and be able to support a culture of change within crisis.

We are looking for compassionate colleagues with experienceof working across CAMHS, LD & Autism, Adult and Later life and who have the enthusiasm to undertake additional training as part of our staff training programme for crisis. You may feel you want a change from working in an inpatient setting but want to remain on a 24/7 shift pattern.

Main duties of the job

This is an opportunity to grow your management skills, take on responsibilities and help us shape and grown our service. No two days will be the same, but they will include elements of working in an MDT team, providing telephone triage assessments and supporting and guiding service users through crisis in our contact centre.

You will also have the opportunity to co-coordinating shifts, provide clinical oversight and support to practitioners, supporting with teaching and training opportunities, leading on staff development and being a visible role model that echoes the values of the trust and the vision of the service.

We are proud of our culture of honesty, team involvement and ownership of quality patient care with job satisfaction. There will be opportunities to be involved with training, strategy and service development.

Benefits included with this role are:

  • NHS pension
  • comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service

NHS discounts and many more.

About us

**This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment, or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some of the payment.Please note this recruitment premium is for external applicants only. and not applicable to newly qualified nurses**

Date posted

13 June 2022

Pay scheme

Agenda for change

Band

Band 6

Salary

£32,306 to £39,027 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-WSU4243377-A

Job locations

Wedgwood House

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Our First Response Service operates from a Suffolk and Norfolk hub, by joining us in this role you will be able to help us shape and grow how the service develops.

We are looking for people who see challenges as opportunities and will have the ability to influence, inspire and energise others, as well as work with peoples strengths to make an all-round better working environment.

We are committed to developing people professionally and are keen to support individuals who are looking to take their first step into a more senior role.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!

I have recently started with the team, and they have all been so welcoming and supportive. I feel that working within FRS, I can make a difference, by providing a kind ear, professional advice to callers and mentoring staff

  • Answering calls from Service Users and professionals
  • Triaging and assessing over the phone
  • Safety Planning
  • Documentation of above including referrals, Notes, referrals to other teams
  • Liaison with other professionals and teams
  • On occasion, creating formulations and plans for our regular callers
  • Taking lead/champion subjects such as: Learning Disability,
  • Youth, Drug & Alcohol, perinatal, etc. Within that is opportunity for training, sharing knowledge with the team, attending conferences or meetings
  • Face to face assessments where appropriate
  • Shadowing other teams where appropriate/possible
  • Brief intervention over the phone where appropriate
  • Quality Improvement

For further details / informal visits contact:

Job description

Job responsibilities

Our First Response Service operates from a Suffolk and Norfolk hub, by joining us in this role you will be able to help us shape and grow how the service develops.

We are looking for people who see challenges as opportunities and will have the ability to influence, inspire and energise others, as well as work with peoples strengths to make an all-round better working environment.

We are committed to developing people professionally and are keen to support individuals who are looking to take their first step into a more senior role.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!

I have recently started with the team, and they have all been so welcoming and supportive. I feel that working within FRS, I can make a difference, by providing a kind ear, professional advice to callers and mentoring staff

  • Answering calls from Service Users and professionals
  • Triaging and assessing over the phone
  • Safety Planning
  • Documentation of above including referrals, Notes, referrals to other teams
  • Liaison with other professionals and teams
  • On occasion, creating formulations and plans for our regular callers
  • Taking lead/champion subjects such as: Learning Disability,
  • Youth, Drug & Alcohol, perinatal, etc. Within that is opportunity for training, sharing knowledge with the team, attending conferences or meetings
  • Face to face assessments where appropriate
  • Shadowing other teams where appropriate/possible
  • Brief intervention over the phone where appropriate
  • Quality Improvement

For further details / informal visits contact:

Person Specification

Qualifications

Essential

  • Qualification

Desirable

  • Evidence of further Studies

Experience

Essential

  • Years Experience

Desirable

  • Teaching, Training
Person Specification

Qualifications

Essential

  • Qualification

Desirable

  • Evidence of further Studies

Experience

Essential

  • Years Experience

Desirable

  • Teaching, Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Wedgwood House

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Wedgwood House

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Operational Service Manager

David Nankivell

david.nankivell@nsft.nhs.uk

01284719733

Date posted

13 June 2022

Pay scheme

Agenda for change

Band

Band 6

Salary

£32,306 to £39,027 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-WSU4243377-A

Job locations

Wedgwood House

Bury St Edmunds

IP33 2QZ


Supporting documents

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