Job summary
Workforce Information Assistant - Band 3 - 37.5 hours - Fixed term 12 months
Develop a thorough understanding of the role and responsibilities of the Registration Authority and take part in all appropriate training as required by the National Programme for IT.
Reporting to the Workforce Information Manager, the post holder will be the first point of contact for any smartcard issue and will support the Registration Authority Manager to provide efficient and responsive maintenance of HR system in a timely manner, ensuring staff and managers can confidently utilise systems and information.
The post holder will also be delivering training on how to utilise HR system and provide system access.
The post holder is also responsible for supporting the preparation of data on workforce information metrics for reports on People Analytics, ESR (Electronic Staff Record), TRAC and other HR systems.
Main duties of the job
As a Registration Authority agent, you will be responsible for smartcard drop-in session, managing the IT RA-Sunrise system in a timely manner and investigating/escalating any smartcard queries.
Additionally, the post holder will be responsible for running and manipulating professional and accurate report from ESR (Electronic Staff Record), TRAC, People Analytics and other HR systems. Knowledge of ESR Business Intelligence and TRAC is desirable but not essential, as full training will be provided.
You will also be required to deliver people Analytics training and provide access when required.
The post holder will also be required to support and cover colleagues as and when required by the Workforce Information Manager.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Knowledge and Experience
Essential
- Experience using Microsoft Office (word, excel, outlook)
- Experience working with personal information in compliance with national standards, guidance and regulation
- Experience working in a busy administrative environment
- Knowledge of national standards, guidelines and regulations for information governance, including the General Data Protection Act
- Knowledge of security and confidentiality
Desirable
- Experience using NHS systems such as ESR Business Intelligence
- Experience of training or providing guidance to others
Qualifications
Essential
- GCSE Grade A-C or equivalent in English and Mathematics
Desirable
Skills and Abilities
Essential
- Good verbal and written communication
- Ability to explain and support others with technical issues
- Ability to read, understand and explain data
- Ability to prioritise own workload and meet strict deadlines
- Appreciate the importance of team working and communication
- Productive, efficient, responsive and flexible
Desirable
- Able to manipulate data using Microsoft Excel
Person Specification
Knowledge and Experience
Essential
- Experience using Microsoft Office (word, excel, outlook)
- Experience working with personal information in compliance with national standards, guidance and regulation
- Experience working in a busy administrative environment
- Knowledge of national standards, guidelines and regulations for information governance, including the General Data Protection Act
- Knowledge of security and confidentiality
Desirable
- Experience using NHS systems such as ESR Business Intelligence
- Experience of training or providing guidance to others
Qualifications
Essential
- GCSE Grade A-C or equivalent in English and Mathematics
Desirable
Skills and Abilities
Essential
- Good verbal and written communication
- Ability to explain and support others with technical issues
- Ability to read, understand and explain data
- Ability to prioritise own workload and meet strict deadlines
- Appreciate the importance of team working and communication
- Productive, efficient, responsive and flexible
Desirable
- Able to manipulate data using Microsoft Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
