Medical Secretary

Tameside and Glossop Integrated Care NHS Foundation Trust

The closing date is 03 March 2025

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Job summary

Medical Secretary - Band 4 - Permanent - 30 hours

Are you an experienced Medical Secretary looking for NHS working opportunities and have fantastic typing and secretarial skills? A great multitasker? A good eye for detail?

As a Medical Secretary, you will have the opportunity to work alongside our highly motivated, enthusiastic Medical Secretaries and work as part of our team on a flexible basis. Our Medical Secretaries provide a confidential medical secretary service to the Consultants and other members of the Clinical Team enabling the delivery of an effective, efficient and timely service to children and families.

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!

You will be expected to liaise with staff and colleagues at all levels. You will have proven administrative skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work to tight deadlines. It is essential that all work is of a consistently high standard and dealt with in a confidential manner.

Main duties of the job

To work autonomously to provide medical secretarial support to consultants, and the department including organising Consultant workload and managing diaries, dealing with office correspondence, which will include complaints and medical legal documents, the tracking of investigations, general typing and dealing with all enquires.

Ensure that there is clear and concise communication with Support Secretary to manage patient pathways using the IT tools provided. The role and duties must be carried out in line with all national and local targets and achieve all KPI's in line with these.

Responsible for providing an efficient and high quality service to support the Secretarial & Administrative Team in the management of all waiting lists, booking and scheduling and ensuring that targets are met.

Post holder will be required to work as part of a centralised team including other Medical secretaries, Booking & Scheduling Co-Ordinator's, Secretarial Support Clerks, and Administrative Support Clerks providing cover for colleagues as directed by your manager

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

  • Safety
  • Care
  • Respect
  • Communication
  • Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Date posted

17 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

245-ADM4SEC-02-25

Job locations

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW


Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

Person Specification

Education Qualifications

Essential

  • educated to GCSE C/4 level or equivalent in Maths and English

Desirable

  • NVQ3/RSA3 or equivalent
  • AMSPAR or equivalent

Experience

Essential

  • Previous waiting list management experience
  • Experience as a medical secretary
  • Experience of dealing with members of the public
  • Working as part of a team
  • Experience of working directly with Medical staff
  • Experience of working to national standards and guidelines
  • Experience working in an acute hospital setting

Skills and Knowledge

Essential

  • Excellent communication skills (written, verbal & telephone)
  • Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
  • Appreciate the needs of patients, carers and healthcare staff
  • Able to react to unpredictable issues; re-prioritising own workload
  • Good keyboard skills for regular use of computer systems/IT Skills
  • Competent in the use of Microsoft Office
  • Familiarity with waiting list administrative procedures and policy issues
  • Knowledge of the requirements of the referral to treatment

Desirable

  • competent use of Lorenzo Patient Administration System or similar and ORMIS
  • competent in the use of a digital dictation system
Person Specification

Education Qualifications

Essential

  • educated to GCSE C/4 level or equivalent in Maths and English

Desirable

  • NVQ3/RSA3 or equivalent
  • AMSPAR or equivalent

Experience

Essential

  • Previous waiting list management experience
  • Experience as a medical secretary
  • Experience of dealing with members of the public
  • Working as part of a team
  • Experience of working directly with Medical staff
  • Experience of working to national standards and guidelines
  • Experience working in an acute hospital setting

Skills and Knowledge

Essential

  • Excellent communication skills (written, verbal & telephone)
  • Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
  • Appreciate the needs of patients, carers and healthcare staff
  • Able to react to unpredictable issues; re-prioritising own workload
  • Good keyboard skills for regular use of computer systems/IT Skills
  • Competent in the use of Microsoft Office
  • Familiarity with waiting list administrative procedures and policy issues
  • Knowledge of the requirements of the referral to treatment

Desirable

  • competent use of Lorenzo Patient Administration System or similar and ORMIS
  • competent in the use of a digital dictation system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW


Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW


Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Booking, Scheduling & Administration Team Manager

Allison Mohan

Allison.Mohan@tgh.nhs.uk

01619226907

Date posted

17 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

245-ADM4SEC-02-25

Job locations

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW


Supporting documents

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