Administrative Clerk - Pre-Op Receptionist

Job summary

Administrative Clerk - Band 2 - 25 hours

Fixed Term - 12 months.

We are looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Clinical Support Service.

To provide an efficient Clerical and Administration service to our Booking & Scheduling and Secretarial and Administration teams. To maintain a high level of customer service, accuracy, and confidentiality at all times.

This will include the use of current patient administration software and effective communication skills with our patients and other Trust staff members, both clinical and non clinical.

Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems.

Please note this role may require physical effort at times when preparing and managing patients Medical Records.

Main duties of the job

To provide an efficient Clerical and Administration service to our Booking & Scheduling and Secretarial and Administration teams. To maintain a high level of customer service, accuracy, and confidentiality at all times.

This will include the use of current patient administration software and effective communication skills with our patients and other Trust staff members, both clinical and non clinical.

The successful candidate will have good communication & customer service skills, be friendly and caring whilst maintaining a professional approach, and be able to evidence the ability to ensure accuracy and attention to detail at all times.

An appreciation and understanding of the confidential nature of the work is essential. You should be able to work as part of a very busy team and on your own initiative.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Skills

Essential

• Microsoft Word
• Microsoft Excel
• Ability to plan and organise own workload
• Ability to work as part of a team or independently
• Good Verbal and Written Communication Skills

Desirable

• Lorenzo or similar PAS system

Qualifications

Essential

• GCSE Grade 4 English Language and Mathematics

Desirable

• NVQ Level 2 or equivalent

Experience

Desirable

• Previous experience of working in an office environment
• Previous experience of working in the NHS

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).