Job summary
Porter/Driver - Band 2 3 positions available - Permanent
Are you keen to work as part of a team providing high standards of portering in all areas throughout Tameside hospital, following appropriate procedures?
To handle equipment responsibly, and within health and safety guidelines.
Maintain patient, staff and public safety whilst undertaking their duties.
You must be passionate about providing a quality service.
Various Shift Patterns
****Must of held a full driving license for 12 months or more (Due to insurance Purposes), support to gain a driving license available****
Main duties of the job
The post holder will be required to work as part of a team providing high standards of portering in all areas throughout the hospital, following appropriate procedures.
The post holder will be required to handle equipment responsibly, and within health and safety guidelines.
The post holder will be responsible for maintaining patient, staff and public safety whilst undertaking their duties.
The post holder is required to work on their own or as part of a team to deliver services as directed by policies, procedures which are monitored by the Portering Supervisor.
The post holder will need to have a friendly and helpful manner and have a sensitive approach when dealing with patients and their families.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ people & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
SECTION 1 - MAIN DUTIES AND RESPONSIBILITIES:
Movement
- Transfer of patients either walking, in wheelchairs, on a bed/trolley or by ambulance from wards and departments within the required time.
- Assist with of the moving and handling of patients when requested.
- Moving deceased patients from wards/ departments to the mortuary in a discreet and sensitive manner, observing any religious or cultural requirements.
- Collection and delivery of meal trolleys from kitchens and Wards
- Collection and delivery of pharmacy boxes to wards and departments
- Collection and delivery of specimens from wards and departments to the path lab.
- Collection of blood products from blood transfusion and deliver to wards and departments with appropriate documentation.
- Delivery and return of general stores to wards and departments on a daily basis
- Collection and removal of all waste throughout the hospital
- Movement of furniture etc. within wards and departments, to include full office moves when requested.
- Deliver and exchange medical gas cylinders in wards and departments.
- Receive medical gas deliveries and store in accordance with manufacturers guidelines
- Deliver clean linen to wards and departments ensuring stocks of linen are maintained at predetermined levels.
- Deliver and collect mail, notes, parcels etc. from wards and department
- To carry out requests as instructed by the authorised Transport Administrator
- To maintain accurate records of all journeys including mileage, departure and arrival time for each request carried out.
- Ensure that whilst driving Trust vehicles, you do so safely with the welfare of staff, patients and other road users a priority.
- Ensure that Trust vehicles remain clean and roadworthy, reporting any defects to the Transport Administrator.
Caring for Patients
- Provide appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or maneuvering of wheelchairs, stretchers around hazards or in constricted environments ;
- Ensure that patients have all relevant and necessary paperwork, medication etc. required for discharge.
- Giving patients and others advice and guidance about the process of transportation, reassuring patients when they are anxious.
- When dropping off patients following discharge, ensure that the patient is left in a safe and secure environment;
- Providing Basic Life Support if necessary
Driving
Review planned journeys to optimise routes, maximising both fuel efficiency and loading capacity of vehicles whilst complying with any expected standards for patient care.
Communication and Working Relationships
- The postholder is expected to liaise with other members of portering staff to enable the fulfillment of their duties. Where their duties bring them into contact with other groups e.g. other Trust staff, patients and their visitors, a professional working manner should be adopted. When this contact includes members of the general public, common courtesy should be shown
- Communicate clearly with people and involve patients in their care, as individual behaviour can make a significant difference to the patient experience
General
- Ensure that communications equipment is in good working order.
- To assist in the training staff and share good practice in the correct use of equipment, movements of patients, etc. and on-job training thereafter.
- Safeguard patient and Trust confidentiality at all times and uphold the codes of conduct and level of professionalism and courtesy expected by Tameside Hospital NHS Foundation Trust
- Report any critical incidents that occur during a shift and refer to a senior manager to allow corrective action to be taken.
- Undertake any training and development as required by the Trust.
- Undertake any other duties as directed by your Manager.
- Treat everyone with whom you come into contact with dignity and respect.
- Promote Equality & Diversity and a non-discriminatory culture.
SECTION 2 - KNOWLEDGE AND SKILLS:
- Full UK driving license is desirable, must of held a full driving license for 12 months or more
- Attend mandatory Training
- Competent in use of two-way radio system
- Good verbal communication skills
- Good written communication skills
- Good telephone manner
- Good geographical knowledge of the Tameside Hospital site
- Good geographical knowledge of the Greater Manchester area
SECTION 3 - EFFORT AND ENVIRONMENT:
- Maintain an accurate log of daily duties
- Prioritise multiple tasks
- Maintain a professional attitude
- Ensure full uniform is worn at all times
- Answer queries in relation to transportation requests
- Transport cargo both on and off site
- Transport patients and staff both on and off site
- The role entails frequent lifting, bending, twisting and stretching.
- Frequent requirement to walk long distances across site from base and with patients, equipment, supplies etc.
- Physical effort to push beds, trolleys and wheelchairs
- Requires a high level of concentration including responding to unpredictable work patterns, interruptions and the need to meet deadlines.
- Able to work on own initiative and as part of a team
- Able to work unsupervised and adheres to policies and procedures.
- Ability to act calmly and quickly in emergencies
Job description
Job responsibilities
SECTION 1 - MAIN DUTIES AND RESPONSIBILITIES:
Movement
- Transfer of patients either walking, in wheelchairs, on a bed/trolley or by ambulance from wards and departments within the required time.
- Assist with of the moving and handling of patients when requested.
- Moving deceased patients from wards/ departments to the mortuary in a discreet and sensitive manner, observing any religious or cultural requirements.
- Collection and delivery of meal trolleys from kitchens and Wards
- Collection and delivery of pharmacy boxes to wards and departments
- Collection and delivery of specimens from wards and departments to the path lab.
- Collection of blood products from blood transfusion and deliver to wards and departments with appropriate documentation.
- Delivery and return of general stores to wards and departments on a daily basis
- Collection and removal of all waste throughout the hospital
- Movement of furniture etc. within wards and departments, to include full office moves when requested.
- Deliver and exchange medical gas cylinders in wards and departments.
- Receive medical gas deliveries and store in accordance with manufacturers guidelines
- Deliver clean linen to wards and departments ensuring stocks of linen are maintained at predetermined levels.
- Deliver and collect mail, notes, parcels etc. from wards and department
- To carry out requests as instructed by the authorised Transport Administrator
- To maintain accurate records of all journeys including mileage, departure and arrival time for each request carried out.
- Ensure that whilst driving Trust vehicles, you do so safely with the welfare of staff, patients and other road users a priority.
- Ensure that Trust vehicles remain clean and roadworthy, reporting any defects to the Transport Administrator.
Caring for Patients
- Provide appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or maneuvering of wheelchairs, stretchers around hazards or in constricted environments ;
- Ensure that patients have all relevant and necessary paperwork, medication etc. required for discharge.
- Giving patients and others advice and guidance about the process of transportation, reassuring patients when they are anxious.
- When dropping off patients following discharge, ensure that the patient is left in a safe and secure environment;
- Providing Basic Life Support if necessary
Driving
Review planned journeys to optimise routes, maximising both fuel efficiency and loading capacity of vehicles whilst complying with any expected standards for patient care.
Communication and Working Relationships
- The postholder is expected to liaise with other members of portering staff to enable the fulfillment of their duties. Where their duties bring them into contact with other groups e.g. other Trust staff, patients and their visitors, a professional working manner should be adopted. When this contact includes members of the general public, common courtesy should be shown
- Communicate clearly with people and involve patients in their care, as individual behaviour can make a significant difference to the patient experience
General
- Ensure that communications equipment is in good working order.
- To assist in the training staff and share good practice in the correct use of equipment, movements of patients, etc. and on-job training thereafter.
- Safeguard patient and Trust confidentiality at all times and uphold the codes of conduct and level of professionalism and courtesy expected by Tameside Hospital NHS Foundation Trust
- Report any critical incidents that occur during a shift and refer to a senior manager to allow corrective action to be taken.
- Undertake any training and development as required by the Trust.
- Undertake any other duties as directed by your Manager.
- Treat everyone with whom you come into contact with dignity and respect.
- Promote Equality & Diversity and a non-discriminatory culture.
SECTION 2 - KNOWLEDGE AND SKILLS:
- Full UK driving license is desirable, must of held a full driving license for 12 months or more
- Attend mandatory Training
- Competent in use of two-way radio system
- Good verbal communication skills
- Good written communication skills
- Good telephone manner
- Good geographical knowledge of the Tameside Hospital site
- Good geographical knowledge of the Greater Manchester area
SECTION 3 - EFFORT AND ENVIRONMENT:
- Maintain an accurate log of daily duties
- Prioritise multiple tasks
- Maintain a professional attitude
- Ensure full uniform is worn at all times
- Answer queries in relation to transportation requests
- Transport cargo both on and off site
- Transport patients and staff both on and off site
- The role entails frequent lifting, bending, twisting and stretching.
- Frequent requirement to walk long distances across site from base and with patients, equipment, supplies etc.
- Physical effort to push beds, trolleys and wheelchairs
- Requires a high level of concentration including responding to unpredictable work patterns, interruptions and the need to meet deadlines.
- Able to work on own initiative and as part of a team
- Able to work unsupervised and adheres to policies and procedures.
- Ability to act calmly and quickly in emergencies
Person Specification
SKILLS AND ABILITIES
Essential
- Good interpersonal skills
- Ability to work in a team
- Ability to plan efficient and economical routes
- Good verbal and written communication skills (must be able to complete journey documentation paperwork accurately and legibly)
- Ability to keep to pre-arranged schedule
Experience
Essential
- Effective social skills gained from dealing with the public
Desirable
- Experience working in a Hospital environment
- Held a full driving license for 12 months or more (Due to insurance Purposes)
Knowledge
Desirable
- Familiarity with driving routes in area around Tameside & Glossop
Personal Qualities
Essential
- Caring and polite manner
- Professional, flexible, positive, adaptable, persuasive, motivated, diplomatic, Pro-active and innovative Team Player Adaptable to change
Person Specification
SKILLS AND ABILITIES
Essential
- Good interpersonal skills
- Ability to work in a team
- Ability to plan efficient and economical routes
- Good verbal and written communication skills (must be able to complete journey documentation paperwork accurately and legibly)
- Ability to keep to pre-arranged schedule
Experience
Essential
- Effective social skills gained from dealing with the public
Desirable
- Experience working in a Hospital environment
- Held a full driving license for 12 months or more (Due to insurance Purposes)
Knowledge
Desirable
- Familiarity with driving routes in area around Tameside & Glossop
Personal Qualities
Essential
- Caring and polite manner
- Professional, flexible, positive, adaptable, persuasive, motivated, diplomatic, Pro-active and innovative Team Player Adaptable to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
