Job summary
Hepatology Surveillance Patient Pathway Navigator Band 3 12 Months Fixed Term Contract- 37.5 hours per week
This is a new role to support the delivery of a robust surveillance pathway for Hepatocellular Cancer for the patients of Tameside & Glossop Integrated Care NHS Foundation Trust.
The Hepatology Pathway Navigator (HPN) will support the Liver Team in proactively tracking patients with liver cirrhosis, diagnostics pathways, and pre/post liver transplant to ensure they are appropriately managed and progress tracked +/- discussed at the weekly Liver MDT meeting.
The post holder will be responsible for creating and monitoring a database of liver patients to support their clinical pathway in ensuring they are booked in the appropriate time frame for tests and clinical review appointments.
Under the direction, guidance and supervision of the Hepatology CNS team and Consultants, the post holder will coordinate the care and monitor surveillance pathways for patients with cirrhosis enrolled in Hepatology HCC Surveillance at Tameside Hospital.
The post holder will also undertake pathway navigator duties and have a specific focus to provide direct support for patients to maintain engagement in surveillance pathways ensuring they receive surveillance scans on schedule.
Main duties of the job
- The post holder will act as the patient's navigator tracking their timed pathway against the national guidance.
- The post holder is responsible for supporting patients and their families through the relevant cancer pathway across secondary, community and primary care as required by the patient. They will be responsible for coordinating care, education, and support for people with complex care needs and providing a point of access to patients and carers.
- The post holder must be adaptable and willing to work flexibly as the service progresses.
- They will be responsible for entering accurate data onto the Trust's Electronic Patient Record and inputting into NHSE Liver Surveillance Database.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
SECTION 1- MAIN RESPONSIBILITIES:
General
- Coordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent needs
- Provide advice and refer on or sign-post to other sources of support
- Coordinate diagnostic and monitoring through appointments and investigations
- Coordinate face to face appointments for those with complex results.
- Discuss with patients issues relevant to their health and social care and provide support where possible or escalating relevant clinical teams if necessary.
- Maintain accurate patient records on both the Trust Electronic Patient Record and the Somerset Cancer Register to reflect the care given.
- Contribute towards the maintenance of local and Trust wide standard of care
- Inform the clinical team/person in charge of:-
- any changes in the patients physical condition or situation
- any significant factors relevant to the patient.
SECTION 2- KNOWLEDGE AND SKILLS
Communication
- Ensure a smooth transition of care along the clinical pathway ensuring clear communication between the patient, clinical nurse specialist, consultants and both internal and external clinical support teams.
- Maintain confidentiality of patient information
- Contribute to the effective communication process between patients, carers, family, friends, and staff colleagues
- Support people to access appropriate information and support by sign posting to a range of support services and take an approach which helps people to self-manage where appropriate
- Maintain clear, timely communication with the relevant Cancer MDT Coordinator/ Tracker and to attend and participate in MDT meetings when required
- Contribute ideas to the multi professional team
- Support the delivery of patient and carer training and education
- Encourage and support healthy lifestyle choices.
Key Relationships
Lead Cancer Nurse, Cancer Clinical Nurse Specialists, Respiratory Consultants, Doctors, Cancer Management team, MDT Coordinator / Cancer Care Coordinators, Tracker team, Clinical Support teams, Directorate Management team and Macmillan Information and Support team.
Patients, Patient families or carers, other Trusts that provide diagnostics or treatment for patients under surveillance and GP/Community services.
Education and Training
- The post holder is required to be up to date with regards to waiting list targets/timescales/cancer targets.
- Ensure all mandatory training is maintained in accordance of Trusts guidelines and policies
- In house training encouraged and external training supported.
- Continuous involvement and implementation of procedure developments in the Units to assist in improving the patients journey.
- To keep up to date with developments within the relevant Cancer service, Trust and the wider Greater Manchester Cancer agenda.
Job description
Job responsibilities
SECTION 1- MAIN RESPONSIBILITIES:
General
- Coordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent needs
- Provide advice and refer on or sign-post to other sources of support
- Coordinate diagnostic and monitoring through appointments and investigations
- Coordinate face to face appointments for those with complex results.
- Discuss with patients issues relevant to their health and social care and provide support where possible or escalating relevant clinical teams if necessary.
- Maintain accurate patient records on both the Trust Electronic Patient Record and the Somerset Cancer Register to reflect the care given.
- Contribute towards the maintenance of local and Trust wide standard of care
- Inform the clinical team/person in charge of:-
- any changes in the patients physical condition or situation
- any significant factors relevant to the patient.
SECTION 2- KNOWLEDGE AND SKILLS
Communication
- Ensure a smooth transition of care along the clinical pathway ensuring clear communication between the patient, clinical nurse specialist, consultants and both internal and external clinical support teams.
- Maintain confidentiality of patient information
- Contribute to the effective communication process between patients, carers, family, friends, and staff colleagues
- Support people to access appropriate information and support by sign posting to a range of support services and take an approach which helps people to self-manage where appropriate
- Maintain clear, timely communication with the relevant Cancer MDT Coordinator/ Tracker and to attend and participate in MDT meetings when required
- Contribute ideas to the multi professional team
- Support the delivery of patient and carer training and education
- Encourage and support healthy lifestyle choices.
Key Relationships
Lead Cancer Nurse, Cancer Clinical Nurse Specialists, Respiratory Consultants, Doctors, Cancer Management team, MDT Coordinator / Cancer Care Coordinators, Tracker team, Clinical Support teams, Directorate Management team and Macmillan Information and Support team.
Patients, Patient families or carers, other Trusts that provide diagnostics or treatment for patients under surveillance and GP/Community services.
Education and Training
- The post holder is required to be up to date with regards to waiting list targets/timescales/cancer targets.
- Ensure all mandatory training is maintained in accordance of Trusts guidelines and policies
- In house training encouraged and external training supported.
- Continuous involvement and implementation of procedure developments in the Units to assist in improving the patients journey.
- To keep up to date with developments within the relevant Cancer service, Trust and the wider Greater Manchester Cancer agenda.
Person Specification
Education and Qualifications
Essential
- GCSE Grade A-C or equivalent in Maths and English
- NVQ Level 3 or equivalent
- ECDL or equivalent
Desirable
- RSA typing or equivalent demonstrable keyboard skills
Experience
Essential
- Experience of working as part of a team and in isolation
- Positive attitude towards change and its implementation
- Experience of customer service or dealing with service users or the general public
- Relevant experience of working within an acute healthcare setting
- Knowledge of relevant terminology
Desirable
- Understanding of the Hepatitis C trust / British Liver Trust and their roles across the UK.
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
Skills and Abilities
Essential
- Competent IT skills
- Skilled in communicating sensitively with patients/ service users. Competent in the use of Microsoft Office software
- Excellent time management and organisational skills
- Demonstrate ability to use an NHS Patient Administration System
- Ability to manage change and contain conflict ensuring resolution with positive outcomes, with use of negotiation skills
- Ability to comprehend and work within the Trust's policies including data protection, equal opportunities and health and Safety to meet the differing needs of the patient
- Ability to develop working relationships locally
Person Specification
Education and Qualifications
Essential
- GCSE Grade A-C or equivalent in Maths and English
- NVQ Level 3 or equivalent
- ECDL or equivalent
Desirable
- RSA typing or equivalent demonstrable keyboard skills
Experience
Essential
- Experience of working as part of a team and in isolation
- Positive attitude towards change and its implementation
- Experience of customer service or dealing with service users or the general public
- Relevant experience of working within an acute healthcare setting
- Knowledge of relevant terminology
Desirable
- Understanding of the Hepatitis C trust / British Liver Trust and their roles across the UK.
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
Skills and Abilities
Essential
- Competent IT skills
- Skilled in communicating sensitively with patients/ service users. Competent in the use of Microsoft Office software
- Excellent time management and organisational skills
- Demonstrate ability to use an NHS Patient Administration System
- Ability to manage change and contain conflict ensuring resolution with positive outcomes, with use of negotiation skills
- Ability to comprehend and work within the Trust's policies including data protection, equal opportunities and health and Safety to meet the differing needs of the patient
- Ability to develop working relationships locally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
