Job summary
Sample Reception Supervisor Band 4 - Permanent 37.5 hours
Applications are invited from candidates with the relevant Sample Reception experience to provide overall supervision of our busy Blood Sciences Department Sample Reception..
Tameside General Hospitalis situated eight miles to the east of Manchester and serves a population of approximately 250,000. The hospital is situated for both easy access to both central Manchester and the Peak District.
We are looking for a keen, enthusiastic and suitably qualified individual to join our small but friendly team. We are a fully computerised laboratory with electronic links to the wards and local GPs. The Blood Sciences Department is well equipped with 2 x Beckman DxH 800 (Haematology), 2 x Werfen ACL TOP 350, 2 x Ortho Vision (Transfusion), 1 x Beckman Automate (pre-analytics), 2 x Beckman AU5800 (Biochemistry), 2 x Beckman DxI 800 (Immunoassay), Tosoh G11 (HbA1c/ HbV) and Sebia Hydrasys (Electrophoresis).
We are UKAS accredited and a HCPC accredited training laboratory.
Main duties of the job
- To receive, sort and book in samples for laboratory investigations, to perform any required pre-analytical procedures and then direct the samples to the appropriate section for analysis.
- To prepare samples which are not processed in-house for referral off-site.
- To perform some standard diagnostic biochemical tests after appropriate training.
- To ensure results received from referral laboratories are entered into the LIMS.
- To deal with queries regarding results, tests, samples, sample handling, issues & complaints.
- To ensure deliveries are passed to the correct department or section.
- To assist in the supervision, training, development and competence assessment of, and act as mentor to, Medical Laboratory Assistants.
- To supervise the day to day running of the department, allocating and prioritising workload and resources, to ensure sample reception runs as efficiently as possible.
- To manage rotas and day-to-day staffing in the department.
- To help formulate, document and review departmental policies and procedures.
- To carry out audits.
- To undertake staff Personal Development Reviewss.
- To carry out staff Return to Work interviews and sickness monitoring.
- To monitor stock levels.
- To assist the Management team with administrative duties and data input.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
- To receive, sort and book in samples for laboratory investigations, to perform any required pre-analytical procedures and then direct the samples to the appropriate section for analysis.
- To ensure accurate data entry of patient identification details and test requests into the computer / database systems.
- To perform work in accordance with the Standard Operating Procedures and Protocols in order to facilitate the provision of accurate and timely analysis.
- To ensure that equipment is used in accordance with departmental policies and suppliers instructions.
- To liaise with internal departments and external agencies with regards to maintenance and facilities.
- To prepare samples which are not processed in-house for referral off-site and ensure that all samples are referred in a timely manner.
- To assist in any research and development activities as required.
- To perform some standard diagnostic biochemical tests after appropriate training.
- To enter results into the Laboratory Information Management System (LIMS) and check information input by other laboratory staff.
- To ensure results received from referral laboratories are entered into the LIMS in a timely manner.
- To report any instance or event which may cause service delivery failure to the departmental manager and carry out corrective action as appropriate.
- To deal with queries regarding results, tests, samples, sample handling, issues & complaints.
- To plan and organise their own work and that of others.
- To ensure all equipment and work areas are kept clean and tidy.
- To ensure deliveries are passed to the correct department or section.
- To assist in the supervision, training, development and competence assessment of, and act as mentor to, Medical Laboratory Assistants.
- To comply with good laboratory practices required for the standards of Medical Laboratory Accreditation (UKAS ISO 15189) and MHRA.
- To supervise the day to day running of the department, allocating and prioritising workload and resources, to ensure sample reception runs as efficiently as possible.
- To compile, manage and clearly and accurately record rotas and day-to-day staffing in the department and ensure policies regarding leave and time management are adhered to.
- To help formulate, document and review departmental policies and procedures to ISO 15189 Standards.
- To be trained in the Departmental Quality Management System and ensure that records and tasks are kept up to date.
- To maintain the integrity and accuracy of laboratory databases including the Departmental Quality Management System.
- To carry out audits as required.
- To ensure Mandatory Training compliance is maintained and document acknowledgement is completed in a timely manner for Sample Reception staff.
- To undertake staff Personal Development Reviews for Medical Laboratory Assistants.
- To carry out staff Return to Work interviews and sickness monitoring of Medical Laboratory Assistants.
- To maintain an awareness of developments and provide suggestions for improvements as appropriate.
- To attend educational and training courses as required by the Departmental Manager
- To monitor stock levels and advise the Departmental Manager when stocks of reagents and consumables are approaching minimum levels.
- To communicate any relevant information to laboratory colleagues and to inform effectively at hand over.
- To organise and actively participate in team meetings. To prepare agendas, reports and minutes as required.
- To contribute to and attend if required to the Annual Management Review.
- To assist in the reporting and investigation of clinical incidents.
- To assist the Management team with administrative duties and data input.
- To perform duties in accordance with all Departmental, Directorate, Trust and Statutory Policies.
Job description
Job responsibilities
- To receive, sort and book in samples for laboratory investigations, to perform any required pre-analytical procedures and then direct the samples to the appropriate section for analysis.
- To ensure accurate data entry of patient identification details and test requests into the computer / database systems.
- To perform work in accordance with the Standard Operating Procedures and Protocols in order to facilitate the provision of accurate and timely analysis.
- To ensure that equipment is used in accordance with departmental policies and suppliers instructions.
- To liaise with internal departments and external agencies with regards to maintenance and facilities.
- To prepare samples which are not processed in-house for referral off-site and ensure that all samples are referred in a timely manner.
- To assist in any research and development activities as required.
- To perform some standard diagnostic biochemical tests after appropriate training.
- To enter results into the Laboratory Information Management System (LIMS) and check information input by other laboratory staff.
- To ensure results received from referral laboratories are entered into the LIMS in a timely manner.
- To report any instance or event which may cause service delivery failure to the departmental manager and carry out corrective action as appropriate.
- To deal with queries regarding results, tests, samples, sample handling, issues & complaints.
- To plan and organise their own work and that of others.
- To ensure all equipment and work areas are kept clean and tidy.
- To ensure deliveries are passed to the correct department or section.
- To assist in the supervision, training, development and competence assessment of, and act as mentor to, Medical Laboratory Assistants.
- To comply with good laboratory practices required for the standards of Medical Laboratory Accreditation (UKAS ISO 15189) and MHRA.
- To supervise the day to day running of the department, allocating and prioritising workload and resources, to ensure sample reception runs as efficiently as possible.
- To compile, manage and clearly and accurately record rotas and day-to-day staffing in the department and ensure policies regarding leave and time management are adhered to.
- To help formulate, document and review departmental policies and procedures to ISO 15189 Standards.
- To be trained in the Departmental Quality Management System and ensure that records and tasks are kept up to date.
- To maintain the integrity and accuracy of laboratory databases including the Departmental Quality Management System.
- To carry out audits as required.
- To ensure Mandatory Training compliance is maintained and document acknowledgement is completed in a timely manner for Sample Reception staff.
- To undertake staff Personal Development Reviews for Medical Laboratory Assistants.
- To carry out staff Return to Work interviews and sickness monitoring of Medical Laboratory Assistants.
- To maintain an awareness of developments and provide suggestions for improvements as appropriate.
- To attend educational and training courses as required by the Departmental Manager
- To monitor stock levels and advise the Departmental Manager when stocks of reagents and consumables are approaching minimum levels.
- To communicate any relevant information to laboratory colleagues and to inform effectively at hand over.
- To organise and actively participate in team meetings. To prepare agendas, reports and minutes as required.
- To contribute to and attend if required to the Annual Management Review.
- To assist in the reporting and investigation of clinical incidents.
- To assist the Management team with administrative duties and data input.
- To perform duties in accordance with all Departmental, Directorate, Trust and Statutory Policies.
Person Specification
Qualifications
Essential
- Minimum 3 GCSEs grade A-C (including Maths & English) or equivalent qualifications or experience.
- NVQ Level 3 or equivalent experience in the NHS.
Experience
Essential
- experience working in a Pathology Specimen Reception Department
- Experience of supervising others
SKILLS & KNOWLEDGE
Essential
- Ability to work within all areas of the department
- Possess excellent interpersonal and communication skills
- Knowledge of laboratory information management systems and standard Microsoft IT packages
- Possess good training and presentation skills
- Ability to organise own workload
- Good manual dexterity and coordination.
Desirable
- Knowledge of Audit.
- Ability to use laboratory equipment
Person Specification
Qualifications
Essential
- Minimum 3 GCSEs grade A-C (including Maths & English) or equivalent qualifications or experience.
- NVQ Level 3 or equivalent experience in the NHS.
Experience
Essential
- experience working in a Pathology Specimen Reception Department
- Experience of supervising others
SKILLS & KNOWLEDGE
Essential
- Ability to work within all areas of the department
- Possess excellent interpersonal and communication skills
- Knowledge of laboratory information management systems and standard Microsoft IT packages
- Possess good training and presentation skills
- Ability to organise own workload
- Good manual dexterity and coordination.
Desirable
- Knowledge of Audit.
- Ability to use laboratory equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
