Job summary
Senior Digital Health Assessor Band 6 -37.5 hours - Full Time, Permanent
We are looking for Individual Nurses and /or Paramedics with a sound clinical knowledge and experience of an acute setting/background working with Adults you will have excellent assessment skills demonstrating a logical decision making process that ensures patient safety.
This post will require you to utilise your clinical assessment and management skills to enhance the experience of all appropriate patients under our care to access and use the facilities / services available via Digital Consultation & telephone triage assessments.
This post will enable early supported discharge, prevent inappropriate re-admission to hospital, share nursing knowledge and skills and support the technological advances which are being developed at Tameside and Glossop Integrated Care NHS Foundation Trust.
The Senior Clinical Assessor will support and participate in the development of integrated pathways and care packages which enable patients to be safely cared for outside of the acute hospital setting and support palliative / end of life patients through a designated telephone service.
we provide our hospital and community with a Clinical assessment service which incorporates :
Video assessments
111 calls for adults & children (Training is provided)
Telehealth Service
Virtual Wards
ED streaming (Based in ED)
NWAS Response & crisis response service.
Main duties of the job
The Digital Health Service is currently being developed to support Tameside and Glossop's new Model of Care. This post provides the opportunity to lead the way in digital health in Tameside and Glossop be part of a new and emerging team.
This post will require you to utilise your nursing and clinical skill to enhance the experience of all appropriate patients under our care to access and use the facilities/services available via Digital Consultation.
This post will enable Adults & Children to be cared for safely by remotely supporting established triage assessments & care packages at home or in their place of residence.
This post will enable early supported discharge, prevent inappropriate re-admission to hospital, share nursing knowledge and skills and support the technological advances which are being developed at Tameside and Glossop Integrated Care NHS Foundation Trust.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
Section 1 - Main Responsibilities
Professional/Clinical
- Provide the delivery of evidence based nursing care by providing expert clinical assessment, care planning, care delivery, care evaluation and clinical advice in accordance with NMC Code of Professional Conduct.
- Ensure all records relating to patient care are accurate, clear, concise, legible and in accordance with the NMC Standards for Records and Record Keeping.
- Maintain a high standard of clinical care for all patients utilising Digital Health in accordance with Trust guidelines and protocols.
- Participate in the provision of early intervention with appropriate assessment, observation and treatment for seriously ill patients within the Digital Hub and within the trust under the supervision and support.
- Support the development of care plans for Intermediate care and complex care Patients, referring to other services as required.
- Work alongside the hospital at night service.
- Participates in practice development programmes and assists with the audit and evaluation of clinical standards.
- Participate in the in-service training, preceptorship and supervision of junior staff, post-basic course nurses and students, with a commitment to self-development.
- Develop good Trust wide working relationships and communicate effectively with nursing colleagues and members of the multi-disciplinary team.
- Promote quality care and non-discriminatory practice as outlined in Trust Policies and Procedures, acknowledging a patients personal beliefs and identity
Clinical Expertise
- Demonstrate professional accountability and adhere to the NMC Code of Professional Conduct / other relevant professional associations code of conduct.
- Take responsibility for the assessment of acutely ill patients who contact the Digital Care Hub service via telephone and video.
- Competently assess and triage acutely ill patients intermediate care patients and complex care patients using the digital care service, including the assessment, planning and evaluation of programmes of care.
- Participate in the multi-professional review of patients who have been referred to the Digital Health Service, including those recently discharged from the hospital.
- Develop competence of professional practice to advice and support patients, using appropriate protocols.
- Develop clinical skills in the assessment of seriously ill patients via the Digital Hub, as well as within the hospital.
- Liaise with the appropriate clinicians/nursing staff to organize the safe and timely admission/transfer of acutely ill patients.
- Supervise and maintain accurate legal records using care planning.
- Offer help and advice to patients relatives and friends responding to their individual needs in a caring and supportive manner.
- Collaborate with ward and community staff to provide the appropriate delivery of patient care and clinical and professional advice.
- Adhere to Tameside and Glossop Integrated Care NHS Foundation Trusts policies and procedures relating to Health and Safety.
- Consult and co-operate with medical, nursing and support staff from all areas.
Administrative/Managerial
- Manage the Digital Hub resources effectively.
- Inform the Digital Team Leader regarding accidents, complaints, untoward incidents and other significant events in the Trust and DCH.
- Supervise and ensure the safe use and efficient management of equipment and supplies.
- Ensure the safe handling of drugs, patients property and valuables, hospital waste and substances harmful to health, according to the Trusts policies.
- Provide support to all team members especially in times of stress, learning to recognise this in self and others.
Human Resource Management
- Participate in the training and development of student nurses and other staff as appropriate.
- Participate in clinical supervision for junior staff in accordance with Trust policy.
- Assist the Team Leader to ensure that there is appropriate allocation of staff duties.
- Ensure communication of information of a complex nature is given sensitivity and confidentiality is maintained.
- Ensure that all Tameside and Glossop Policies and Procedures and adhered to at all times and ensure that all Mandatory training is up to date.
Job description
Job responsibilities
Section 1 - Main Responsibilities
Professional/Clinical
- Provide the delivery of evidence based nursing care by providing expert clinical assessment, care planning, care delivery, care evaluation and clinical advice in accordance with NMC Code of Professional Conduct.
- Ensure all records relating to patient care are accurate, clear, concise, legible and in accordance with the NMC Standards for Records and Record Keeping.
- Maintain a high standard of clinical care for all patients utilising Digital Health in accordance with Trust guidelines and protocols.
- Participate in the provision of early intervention with appropriate assessment, observation and treatment for seriously ill patients within the Digital Hub and within the trust under the supervision and support.
- Support the development of care plans for Intermediate care and complex care Patients, referring to other services as required.
- Work alongside the hospital at night service.
- Participates in practice development programmes and assists with the audit and evaluation of clinical standards.
- Participate in the in-service training, preceptorship and supervision of junior staff, post-basic course nurses and students, with a commitment to self-development.
- Develop good Trust wide working relationships and communicate effectively with nursing colleagues and members of the multi-disciplinary team.
- Promote quality care and non-discriminatory practice as outlined in Trust Policies and Procedures, acknowledging a patients personal beliefs and identity
Clinical Expertise
- Demonstrate professional accountability and adhere to the NMC Code of Professional Conduct / other relevant professional associations code of conduct.
- Take responsibility for the assessment of acutely ill patients who contact the Digital Care Hub service via telephone and video.
- Competently assess and triage acutely ill patients intermediate care patients and complex care patients using the digital care service, including the assessment, planning and evaluation of programmes of care.
- Participate in the multi-professional review of patients who have been referred to the Digital Health Service, including those recently discharged from the hospital.
- Develop competence of professional practice to advice and support patients, using appropriate protocols.
- Develop clinical skills in the assessment of seriously ill patients via the Digital Hub, as well as within the hospital.
- Liaise with the appropriate clinicians/nursing staff to organize the safe and timely admission/transfer of acutely ill patients.
- Supervise and maintain accurate legal records using care planning.
- Offer help and advice to patients relatives and friends responding to their individual needs in a caring and supportive manner.
- Collaborate with ward and community staff to provide the appropriate delivery of patient care and clinical and professional advice.
- Adhere to Tameside and Glossop Integrated Care NHS Foundation Trusts policies and procedures relating to Health and Safety.
- Consult and co-operate with medical, nursing and support staff from all areas.
Administrative/Managerial
- Manage the Digital Hub resources effectively.
- Inform the Digital Team Leader regarding accidents, complaints, untoward incidents and other significant events in the Trust and DCH.
- Supervise and ensure the safe use and efficient management of equipment and supplies.
- Ensure the safe handling of drugs, patients property and valuables, hospital waste and substances harmful to health, according to the Trusts policies.
- Provide support to all team members especially in times of stress, learning to recognise this in self and others.
Human Resource Management
- Participate in the training and development of student nurses and other staff as appropriate.
- Participate in clinical supervision for junior staff in accordance with Trust policy.
- Assist the Team Leader to ensure that there is appropriate allocation of staff duties.
- Ensure communication of information of a complex nature is given sensitivity and confidentiality is maintained.
- Ensure that all Tameside and Glossop Policies and Procedures and adhered to at all times and ensure that all Mandatory training is up to date.
Person Specification
Experience
Essential
- Extensive clinical knowledge in the care and management of the acutely ill/ complex care / palliative care / intermediate care patient within and outside of hospital.
- Proven Track record in acute care supporting Adults & Children or pediatric back ground
- Evidence of personal development
- Knowledge of Risk Management
Desirable
- Previous experience of remote video assessment or telephone triage service
- Experience of managing and delivering sustained change
- Experience of working with Care Home Teams
Qualifications
Essential
- RGN with current NMC registration
- ENB 998
- Evidence of assessment & Triage of Children
- Significant experience in managing acute conditions
Desirable
- Working towards a degree in a relevant healthcare topic
Other
Essential
- Willingness to undertake further training as and when needed
- An interest in Digital Health Care
- Committed to professional and personal development
Skills and Knowledge
Essential
- Knowledge of Professional Scope of Practice
- Knowledge of record keeping.
- Knowledge of health and safety
- Knowledge of clinical governance
- Knowledge of Risk Management
- Good verbal communication
- Good written communication
- Ability to work as a team.
- Excellent interpersonal skills
Person Specification
Experience
Essential
- Extensive clinical knowledge in the care and management of the acutely ill/ complex care / palliative care / intermediate care patient within and outside of hospital.
- Proven Track record in acute care supporting Adults & Children or pediatric back ground
- Evidence of personal development
- Knowledge of Risk Management
Desirable
- Previous experience of remote video assessment or telephone triage service
- Experience of managing and delivering sustained change
- Experience of working with Care Home Teams
Qualifications
Essential
- RGN with current NMC registration
- ENB 998
- Evidence of assessment & Triage of Children
- Significant experience in managing acute conditions
Desirable
- Working towards a degree in a relevant healthcare topic
Other
Essential
- Willingness to undertake further training as and when needed
- An interest in Digital Health Care
- Committed to professional and personal development
Skills and Knowledge
Essential
- Knowledge of Professional Scope of Practice
- Knowledge of record keeping.
- Knowledge of health and safety
- Knowledge of clinical governance
- Knowledge of Risk Management
- Good verbal communication
- Good written communication
- Ability to work as a team.
- Excellent interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
