Job summary
Charity Manager Permanent - Band 7 37.5 Hours per week
We are seeking an experienced Charity Manager to help take our fundraising and charitable funds to the next level.
This is a great opportunity to join an integrated care organisation and play a pivotal role in the development of the Trust's Everyone Matters Charitable Fund.
The successful candidate will have a successful track record of delivering high-impact fundraising campaigns and be able to build the fundraising function from the ground up. As Charity Manager, you will work alongside other teams and departments to identify opportunities for success, as well as having a real focus on legacies; working with the local community, businesses and families to consider the Trust's Everyone Matters Charitable fund as a worthy cause.
As part of the Communications and Marketing team, the successful candidate will work alongside colleagues within the department to ensure the Trust's charity receives the best possible coverage and promotion.
There is an expectation that the successful candidate will be able to become 'self-funding' within the first 12 months of employment. This will be reviewed after six months in the role.
Main duties of the job
An exciting role to develop and manage Tameside and Glossop Integrated Care NHS Foundation Trust's Charity, leading the delivery of the Trust's Fundraising Strategy to maximise revenue. This is a fantastic opportunity to join a vibrant team and be instrumental in the delivery of a transformative strategy and raise capital and revenue funds.
Covering all departments within the Trust, you'll be fundraising for specialist equipment, enhanced furnishings and projects to improve patient experience. Ideally, you'll have a background of proven success within donor engagement, legacy donations and retention of donors. You will have designed and delivered exceptional fundraising campaigns and have experience in public facing fundraising roles.
You'll act as the link between the Trust's charity, the local community and the local business community, and manage the implementation of community engagement and event programmes in order to maximise charitable income and opportunities. An important part of this role is raising awareness of how local people can support the Trust and our patients.
You will have extensive experience in fundraising and substantial experience of implementing sound supporter retention and development plans to increase affinity and maximise engagement. In addition, you'll have substantial experience of generating income in the non-profit sector.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
SECTION 1- MAIN RESPONSIBILITIES:
- Act as the link between the Trusts charity, the local community and the local business community.
- Manage the implementation of community engagement and event programmes in order to maximise charitable income and opportunities.
- Raise awareness of how local people can support the Trust and our patients.
- Build appropriate legacy propositions.
- Be accountable for the delivery of the Trusts fundraising strategy and deliver exceptional fundraising campaigns
- Propose changes to fundraising policies for the organisation
- To lead the preparation, planning and execution of both large >£50k appeals and smaller appeals <£50k and deliver against annual targets for different income streams.
- To maximise fundraising income by recruiting, motivating and managing fundraising groups and individual volunteers and supporters.
- To lead the fundraising function on behalf of the organisation and be the Trust lead and specialist for fundraising across the Trust
- You will decide how to run fundraising campaigns and how to respond to related media requests on sensitive or complex issues relating to the charity
- Develop media releases, publications, presentations using desk-top publishing, website software and maintain press cuttings, photo library, departmental databases relating to fundraising activity and campaigns.
- To identify, secure and manage community fundraising partnerships with local companies, groups and events.
- To work with funeral directors and the mortuary team to generate legacy charitable funds
- Use persuading and negotiating skills to generate support from corporates and trustees.
- Oversee and coordinate grant proposals and reports to potential donors, trusts, foundations and corporates.
- Write and verbally communicate complex and sensitive information to a range of different audiences in the most appropriate style.
- Keep the charities trustees updated on all fundraising activities and work with them to develop the corporate fundraising income stream.
- Oversee and develop the Charity, providing excellent recognition to all donors, implementing supporter retention and development plans to increase affinity and maximise engagement, with the aim of increased supporter lifetime value.
- Work with the finance team to maximise income opportunities from current and new donors and ensure appropriate recognition plans are in place to ensure repeat support
- Work closely with Trust staff to produce and develop compelling cases for support
- To hold responsibility for the fundraising budget
- Ensure all fundraising activity delivers a strong return on investment
- Recruit and manage community fundraisers
- Undertake audits or surveys as necessary for your own work on a regular basis
- Develop and deliver the charities digital fundraising and marketing plan, increasing online presence, interactions and online donations
- To maintain appropriate records and data capture in line with GDPR
SECTION 2- KNOWLEDGE AND SKILLS
- Liaise with journalists and the communications team to generate positive press coverage for the charity
- Requirement to work flexibly, out of normal hours where required
- Represent the charity and organisation at events and conferences; be responsible for carrying and setting up and taking down equipment and promotional material
- Represent the department and provide updates at relevant project boards and Charity meetings.
- Build relationships with senior managers, clinicians and fund holders across the Trust, identifying funding opportunities.
SECTION 3- EFFORT AND ENVIRONMENT
- Requirement to sit for long period using a computer (VDU) and other equipment
- Keyboard skills for designing publications, presentations, processing documents
- Writing of reports and presentations, requiring extended periods of focus and concentration to be presented at Charitable Funds Committee meetings and other relevant and appropriate meetings
- Work with a range of stakeholders, including patients and relatives, who may be distressed as a result of their personal circumstances, maintaining a compassionate and empathetic manner
Job description
Job responsibilities
SECTION 1- MAIN RESPONSIBILITIES:
- Act as the link between the Trusts charity, the local community and the local business community.
- Manage the implementation of community engagement and event programmes in order to maximise charitable income and opportunities.
- Raise awareness of how local people can support the Trust and our patients.
- Build appropriate legacy propositions.
- Be accountable for the delivery of the Trusts fundraising strategy and deliver exceptional fundraising campaigns
- Propose changes to fundraising policies for the organisation
- To lead the preparation, planning and execution of both large >£50k appeals and smaller appeals <£50k and deliver against annual targets for different income streams.
- To maximise fundraising income by recruiting, motivating and managing fundraising groups and individual volunteers and supporters.
- To lead the fundraising function on behalf of the organisation and be the Trust lead and specialist for fundraising across the Trust
- You will decide how to run fundraising campaigns and how to respond to related media requests on sensitive or complex issues relating to the charity
- Develop media releases, publications, presentations using desk-top publishing, website software and maintain press cuttings, photo library, departmental databases relating to fundraising activity and campaigns.
- To identify, secure and manage community fundraising partnerships with local companies, groups and events.
- To work with funeral directors and the mortuary team to generate legacy charitable funds
- Use persuading and negotiating skills to generate support from corporates and trustees.
- Oversee and coordinate grant proposals and reports to potential donors, trusts, foundations and corporates.
- Write and verbally communicate complex and sensitive information to a range of different audiences in the most appropriate style.
- Keep the charities trustees updated on all fundraising activities and work with them to develop the corporate fundraising income stream.
- Oversee and develop the Charity, providing excellent recognition to all donors, implementing supporter retention and development plans to increase affinity and maximise engagement, with the aim of increased supporter lifetime value.
- Work with the finance team to maximise income opportunities from current and new donors and ensure appropriate recognition plans are in place to ensure repeat support
- Work closely with Trust staff to produce and develop compelling cases for support
- To hold responsibility for the fundraising budget
- Ensure all fundraising activity delivers a strong return on investment
- Recruit and manage community fundraisers
- Undertake audits or surveys as necessary for your own work on a regular basis
- Develop and deliver the charities digital fundraising and marketing plan, increasing online presence, interactions and online donations
- To maintain appropriate records and data capture in line with GDPR
SECTION 2- KNOWLEDGE AND SKILLS
- Liaise with journalists and the communications team to generate positive press coverage for the charity
- Requirement to work flexibly, out of normal hours where required
- Represent the charity and organisation at events and conferences; be responsible for carrying and setting up and taking down equipment and promotional material
- Represent the department and provide updates at relevant project boards and Charity meetings.
- Build relationships with senior managers, clinicians and fund holders across the Trust, identifying funding opportunities.
SECTION 3- EFFORT AND ENVIRONMENT
- Requirement to sit for long period using a computer (VDU) and other equipment
- Keyboard skills for designing publications, presentations, processing documents
- Writing of reports and presentations, requiring extended periods of focus and concentration to be presented at Charitable Funds Committee meetings and other relevant and appropriate meetings
- Work with a range of stakeholders, including patients and relatives, who may be distressed as a result of their personal circumstances, maintaining a compassionate and empathetic manner
Person Specification
Experience and Knowledge
Essential
- Extensive experience in fundraising
- Substantial experience of implementing sound supporter retention and development plans to increase affinity and maximise engagement
- Substantial relevant experience of generating income in the non-profit sector
- Experience of managing budgets and financial controls
- Knowledge and experience of using different fundraising techniques to maximise revenues
- Experience of data management using a customer relationship management system
- Experience of setting up and or managing donor led fundraising activities and/or committees
- Proven track record of delivering strong supporter journeys resulting in repeat giving and increased lifetime value
- Proven track record of managing high volumes of donors/ fundraisers
- Experience in managing a team to achieve targets
- Experience of working in at least two of the following areas: community, individual giving, challenges, events, legacies, major donors or corporate fundraising
- Experience of delivering fundraising activities with a calculated and strong return on investment
- Experience of generating compelling cases for support
- Experience of using social media to engage existing and potential fundraisers and promote fundraising activities
- Educated to degree level or equivalent in experience in relevant discipline
- Professional qualification in fundraising
Desirable
- Knowledge and experience of fundraising in a health related field
- Extensive experience of planning and managing events
Skills and Abilities
Essential
- Excellent interpersonal skills, ability to persuade and motivate a range of stakeholders at all levels including; senior managers, clinicians, trustees, members of the public and corporates
- Organised and able to successfully deliver a number of projects simultaneously
- Strong communication skills, both written and oral, in person, online and by telephone
- Strong analytic skills including both words and numbers
- Strong persuasive and negotiation skills
- Ability to problem solve
- Ability to communicate complex information in a way that is relevant and compelling to different audiences
- Strong research skills with a proven understanding of the motivation of donors
- Strong track record in leading the writing of proposals for trusts, foundations, corporate and institutional donors
- Ability to motivate and manage team to meet deadlines and targets
- Works well as part of a team with the ability to be self-motivated
- Ability to use software to prepare and deliver presentations
- Extensive knowledge of the latest donor development techniques
- Ability to prioritise workload for yourself and for the wider fundraising team, responding and adapting to interruptions and unpredictable circumstances
- Confidence and skills to represent the charity at events and functions
- Proficient skills in Microsoft Word, PowerPoint and Excel
Desirable
- Sound understanding of digital fundraising channels, including the ability to use social marketing techniques, systems and platforms to raise awareness of the charity and fundraising activities
- Good understanding of the NHS and third sector trends
- Ability to liaise with journalists to maximise positive coverage for the charity
- Awareness of Data Protection legislation and Institute of Fundraiser Code of Practice
Personal qualities
Essential
- Articulate with excellent written and verbal communication skills and the ability to deal with others with diplomacy and integrity
- The skills and confidence to build effective relationships with a range of stakeholders including members of the public, clinical staff, corporate supports and external trusts
- Well organised with the ability to plan and prioritise workload to meet targets and deadlines
- Effective influencing, persuasion and negotiating skills
- A pro-active and flexible approach to working hours
- Ability to empathise and respond compassionately to all stakeholders including in circumstances where patients and relatives are distressed.
Other
Essential
- An ability to travel and to work outside of normal office hours as and when required
- A team player with a professional approach and image
- Willing and able to travel off-site for meetings
- Ability to carry equipment for events and conferences, setting up stands and dressing rooms for functions
Person Specification
Experience and Knowledge
Essential
- Extensive experience in fundraising
- Substantial experience of implementing sound supporter retention and development plans to increase affinity and maximise engagement
- Substantial relevant experience of generating income in the non-profit sector
- Experience of managing budgets and financial controls
- Knowledge and experience of using different fundraising techniques to maximise revenues
- Experience of data management using a customer relationship management system
- Experience of setting up and or managing donor led fundraising activities and/or committees
- Proven track record of delivering strong supporter journeys resulting in repeat giving and increased lifetime value
- Proven track record of managing high volumes of donors/ fundraisers
- Experience in managing a team to achieve targets
- Experience of working in at least two of the following areas: community, individual giving, challenges, events, legacies, major donors or corporate fundraising
- Experience of delivering fundraising activities with a calculated and strong return on investment
- Experience of generating compelling cases for support
- Experience of using social media to engage existing and potential fundraisers and promote fundraising activities
- Educated to degree level or equivalent in experience in relevant discipline
- Professional qualification in fundraising
Desirable
- Knowledge and experience of fundraising in a health related field
- Extensive experience of planning and managing events
Skills and Abilities
Essential
- Excellent interpersonal skills, ability to persuade and motivate a range of stakeholders at all levels including; senior managers, clinicians, trustees, members of the public and corporates
- Organised and able to successfully deliver a number of projects simultaneously
- Strong communication skills, both written and oral, in person, online and by telephone
- Strong analytic skills including both words and numbers
- Strong persuasive and negotiation skills
- Ability to problem solve
- Ability to communicate complex information in a way that is relevant and compelling to different audiences
- Strong research skills with a proven understanding of the motivation of donors
- Strong track record in leading the writing of proposals for trusts, foundations, corporate and institutional donors
- Ability to motivate and manage team to meet deadlines and targets
- Works well as part of a team with the ability to be self-motivated
- Ability to use software to prepare and deliver presentations
- Extensive knowledge of the latest donor development techniques
- Ability to prioritise workload for yourself and for the wider fundraising team, responding and adapting to interruptions and unpredictable circumstances
- Confidence and skills to represent the charity at events and functions
- Proficient skills in Microsoft Word, PowerPoint and Excel
Desirable
- Sound understanding of digital fundraising channels, including the ability to use social marketing techniques, systems and platforms to raise awareness of the charity and fundraising activities
- Good understanding of the NHS and third sector trends
- Ability to liaise with journalists to maximise positive coverage for the charity
- Awareness of Data Protection legislation and Institute of Fundraiser Code of Practice
Personal qualities
Essential
- Articulate with excellent written and verbal communication skills and the ability to deal with others with diplomacy and integrity
- The skills and confidence to build effective relationships with a range of stakeholders including members of the public, clinical staff, corporate supports and external trusts
- Well organised with the ability to plan and prioritise workload to meet targets and deadlines
- Effective influencing, persuasion and negotiating skills
- A pro-active and flexible approach to working hours
- Ability to empathise and respond compassionately to all stakeholders including in circumstances where patients and relatives are distressed.
Other
Essential
- An ability to travel and to work outside of normal office hours as and when required
- A team player with a professional approach and image
- Willing and able to travel off-site for meetings
- Ability to carry equipment for events and conferences, setting up stands and dressing rooms for functions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
