Job summary
Healthcare Assistant- Ward 42 Band 2 Permanent, Full time, 37.5 hours per week
An exciting opportunity has arisen for a Band 2 Health Care Assistant to join the team on Ward 42 at Tameside & Glossop Integrated Care Foundation Trust.
Ward 42 is a 30 bedded unit comprising of patients mainly with gastro related issues.
Successful candidates will be provided with a full induction, including orientation to the ward.
Duties include a combination of days, nights and weekends in order to meet the needs of our patients and ensure we provide a fair and equal working environment for the whole team.
We are looking for talented individuals who are committed to working as part of our healthcare team delivering an excellent, caring service to patients.
We are seeking an enthusiastic and well-motivated individual to join the team to work on Ward 42.
The post holder must be willing to learn & develop, work on their own initiative & as part of a team, good time management and organisational skills are essential.
Main duties of the job
The post holder will work under the direct supervision of registered health care professional and assist the healthcare team with personal care delivery of a defined group of patients and a range of clinical duties/ tasks, always ensuring that actions taken are undertaken by the individual following appropriate training and within their sphere of competence.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
SECTION 1- MAIN RESPONSIBILITIES:
CLINICAL:
- Work within the ward/department setting, providing high quality, caring, compassionate and personal care to patients and their families/carers
- Work under the direction of the Registered Healthcare Professionals and senior colleagues, both independently and as part of the multi- disciplinary team.
- Under the direction of a Registered Health Care Professional ensure a high standard of service provision within ward/department, by practicing effective clinical and administrative preparation, effective communication and care delivery, prioritising workload appropriately and contributing to service improvements
- Participate in giving compassionate high quality personal care to patients prioritising appropriately and developing competencies that safeguard practice
- Act always in a manner, which illustrates respect for privacy, dignity, equality, diversity, and confidentiality.
- Always exhibit a professional attitude behaviour and demonstrate excellent customer care skills.
- Contribute to effective team working by being fully involved, committed, and participating towards achieving own and others full potential.
- Develop positive relationships with patients, families, and carers.
- Communicate effectively with patients, relatives, and healthcare practitioners.
- Welcome and orientate patients and visitors to the ward/department.
- Use communication tools (verbal/ nonverbal) to gain informed consent with patients where there will often be barriers to effective communication e.g., loss of hearing, altered perception, expressive and receptive dysphasia, pain, fear etc.
- Report information concerning the patients, including information of their care delivery and wellbeing to other members of the team, including Registered Healthcare Professionals, in a timely manner.
- Ask for, listen, and value the views of patients and their relatives/carers on their experience, including complaints and discuss with the Registered Healthcare Professional in a timely manner.
- Communicate effectively with dignity and respect to all patients, relatives and others considering potential barriers to understanding.
- Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
- Assist in preparing patients notes, relevant charts/documentation.
- Maintain effective working relationships with ward colleagues particularly those highlighted within the organisation chart above
- Welcome and orientate new staff, patients, and visitors to the ward/department.
- Carry out routine personal care procedures as directed.
- Use a range of techniques for infection prevention and control including waste management, hand washing and the use of Personal Protective Equipment (PPE).
- Ensure patients nutritional needs are met through assisting in the preparation of patients prior to meals and beverages, providing help and assistance in feeding/drinking as necessary.
- Appropriately record and monitor dietary intake of patients, informing relevant staff of progress and/or any difficulties relating to dietary/fluid intake as required.
- Assist patients in their mobility requirements, help move and position appropriately to maximise their physical comfort, utilising equipment a trained to use and as directed by the multi professional team.
- Prepare individual patients and the environment to ensure effective movement and/or handling procedures to ensure patient and staff safety.
- Assist in the care of patients skin integrity by observing pressure areas and undertaking actions as appropriate to prevent pressure ulcers, escalating concerns to the Registered Healthcare Professional in a timely manner, recording and maintaining relevant documentation as directed.
- Assist in the duties relating to last offices for deceased persons as required. Ensure that all religious and cultural wishes, obligations are adhered to.
- When necessary, initiate and assist with basic cardio-pulmonary resuscitation procedures.
- At the delegation of the Registered Healthcare Professional, transfer the patient from one care area to another, i.e. to discharge lounge/ another ward.
- Assist in providing conditions to meet the patients need for rest and sleep.
- Chaperone the patient as required ensuring appropriate support.
- Actively support and assist in alleviating distress and anxiety of patients or carers, consistent with their personal beliefs and preferences, seeking help and support as required.
- Support patients with dementia/cognitive impairment/delirium, providing Enhanced Supervision where required.
- Proactively help patients and carers to take an active role in their care.
- Assist in maintaining and monitoring cleaning standards within the clinical area ensuring fixtures/ fittings and equipment is cleaned in accordance with guidelines.
- Promote standards of health and safety in working practice and the workplace, by being responsible for self and others through identifying risks, undertaking work activities in a safe manner.
- Prioritise own workload
- Undertake tasks and workload activities whilst ensuring that their practice is guided by standard operating procedures and established protocols.
- Under the delegation of the Registered HealthCare Professional participate in the delivery of patient care, as outlined above.
- Demonstrate self-directed development to ensure practise is in accordance with established protocols and standard operating procedures under close, but not continuous, supervision.
- Provide basic health promotion advice to patients and relatives/carers, as directed/ appropriate.
- Act always in a manner, which illustrates respect for privacy, dignity and confidentiality.
- Contribute to effective team working, by being fully involved, committed, and participating, to achieving full potential
ADMINISTRATIVE:
- Maintain accurate and timely records.
- Undertake basic administrative tasks including answering the telephone when required and taking of messages and passing on relevant information in a timely manner
- Attend ward /departmental meetings as required
- Under the direction of the Registered Healthcare Professional, record patients items of property in the ward property and valuables book, ensuring valuables are correctly placed into safekeeping.
- Exercise personal duty of care in the safe use and storage of equipment.
- Assist with the checking and recording of deliveries to the clinical areas against original orders.
- Ensure stock rotation is undertaken to minimise the risk of equipment becoming out of date.
- As directed be responsible for ordering consumables and equipment to meet the needs of the service.
- Assist in the transfer of materials and equipment as requested,
- Use IT systems as appropriate following training as required.
- Responsible for use of and security of assets within the department including own use and correct use by others e.g., IT equipment
- Have a responsibility to ensure all information processed for patients and staff is kept confidential, accurate and in line with the Data Protection Act 1998 and Caldecott principles
- Participate in ward/ departmental audit activity as required e.g., Ward Accreditation
HUMAN RESOURCES MANAGEMENT:
- Support new or less experienced work colleagues to adapt to the workplace
- Assist in the induction of new ward staff as directed.
- Working with the Registered Healthcare Professionals act as a role model providing guidance and support to Trainees, junior staff, and work colleagues as required, helping to always ensure the efficient and effective running of the ward/department.
- Contribute to a culture where all staff feel safe to raise their concerns and that speaking up about what these are is a normal part of their routine.
- Be familiar and comply with all Trust Policies and Procedures.
- Adhere to Trust Uniform Policy.
- Adhere to Trust social media Policy
SECTION 2- KNOWLEDGE AND SKILLS
- Demonstrate a good understanding of the Mental Capacity Act / Deprivation of Liberty Safeguards and apply the principles to everyday practice seeking advice / guidance from the Registered Healthcare Professional as required.
- Have a responsibility to ensure all information processed for patients and staff is kept confidential, accurate and in line with the data protection act 1998 and Caldecott principles.
- Be environmentally aware and prudent in use of resources and energy.
- Maintain responsibility for the identification of own continuing educational needs and development and take part in annual appraisal.
- Recognise and consistently work within boundaries of the role and acquire skills and knowledge to develop competencies in the service area as directed.
- Maintain competence in Statutory and Mandatory training.
- Attend appropriate training courses and keep up to date with developments within the service area
SECTION 3- EFFORT AND ENVIRONMENT
- Frequent moderate effort for several short periods/occasional intense effort for several short periods.
- Use of hoists and wheelchairs/manoeuvring clients for toileting, bathing.
- Promote standards of health and safety in working practice and the workplace, by being responsible for self and others through identifying risks, undertaking work activities in a safe manner.
- Use a range of techniques for infection prevention and control including waste management, hand washing and the use of Personal Protective Equipment (PPE).
- Maintain cleanliness in the work environment in line with Trust Health and Safety and Infection Prevention Practice policies.
Job description
Job responsibilities
SECTION 1- MAIN RESPONSIBILITIES:
CLINICAL:
- Work within the ward/department setting, providing high quality, caring, compassionate and personal care to patients and their families/carers
- Work under the direction of the Registered Healthcare Professionals and senior colleagues, both independently and as part of the multi- disciplinary team.
- Under the direction of a Registered Health Care Professional ensure a high standard of service provision within ward/department, by practicing effective clinical and administrative preparation, effective communication and care delivery, prioritising workload appropriately and contributing to service improvements
- Participate in giving compassionate high quality personal care to patients prioritising appropriately and developing competencies that safeguard practice
- Act always in a manner, which illustrates respect for privacy, dignity, equality, diversity, and confidentiality.
- Always exhibit a professional attitude behaviour and demonstrate excellent customer care skills.
- Contribute to effective team working by being fully involved, committed, and participating towards achieving own and others full potential.
- Develop positive relationships with patients, families, and carers.
- Communicate effectively with patients, relatives, and healthcare practitioners.
- Welcome and orientate patients and visitors to the ward/department.
- Use communication tools (verbal/ nonverbal) to gain informed consent with patients where there will often be barriers to effective communication e.g., loss of hearing, altered perception, expressive and receptive dysphasia, pain, fear etc.
- Report information concerning the patients, including information of their care delivery and wellbeing to other members of the team, including Registered Healthcare Professionals, in a timely manner.
- Ask for, listen, and value the views of patients and their relatives/carers on their experience, including complaints and discuss with the Registered Healthcare Professional in a timely manner.
- Communicate effectively with dignity and respect to all patients, relatives and others considering potential barriers to understanding.
- Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
- Assist in preparing patients notes, relevant charts/documentation.
- Maintain effective working relationships with ward colleagues particularly those highlighted within the organisation chart above
- Welcome and orientate new staff, patients, and visitors to the ward/department.
- Carry out routine personal care procedures as directed.
- Use a range of techniques for infection prevention and control including waste management, hand washing and the use of Personal Protective Equipment (PPE).
- Ensure patients nutritional needs are met through assisting in the preparation of patients prior to meals and beverages, providing help and assistance in feeding/drinking as necessary.
- Appropriately record and monitor dietary intake of patients, informing relevant staff of progress and/or any difficulties relating to dietary/fluid intake as required.
- Assist patients in their mobility requirements, help move and position appropriately to maximise their physical comfort, utilising equipment a trained to use and as directed by the multi professional team.
- Prepare individual patients and the environment to ensure effective movement and/or handling procedures to ensure patient and staff safety.
- Assist in the care of patients skin integrity by observing pressure areas and undertaking actions as appropriate to prevent pressure ulcers, escalating concerns to the Registered Healthcare Professional in a timely manner, recording and maintaining relevant documentation as directed.
- Assist in the duties relating to last offices for deceased persons as required. Ensure that all religious and cultural wishes, obligations are adhered to.
- When necessary, initiate and assist with basic cardio-pulmonary resuscitation procedures.
- At the delegation of the Registered Healthcare Professional, transfer the patient from one care area to another, i.e. to discharge lounge/ another ward.
- Assist in providing conditions to meet the patients need for rest and sleep.
- Chaperone the patient as required ensuring appropriate support.
- Actively support and assist in alleviating distress and anxiety of patients or carers, consistent with their personal beliefs and preferences, seeking help and support as required.
- Support patients with dementia/cognitive impairment/delirium, providing Enhanced Supervision where required.
- Proactively help patients and carers to take an active role in their care.
- Assist in maintaining and monitoring cleaning standards within the clinical area ensuring fixtures/ fittings and equipment is cleaned in accordance with guidelines.
- Promote standards of health and safety in working practice and the workplace, by being responsible for self and others through identifying risks, undertaking work activities in a safe manner.
- Prioritise own workload
- Undertake tasks and workload activities whilst ensuring that their practice is guided by standard operating procedures and established protocols.
- Under the delegation of the Registered HealthCare Professional participate in the delivery of patient care, as outlined above.
- Demonstrate self-directed development to ensure practise is in accordance with established protocols and standard operating procedures under close, but not continuous, supervision.
- Provide basic health promotion advice to patients and relatives/carers, as directed/ appropriate.
- Act always in a manner, which illustrates respect for privacy, dignity and confidentiality.
- Contribute to effective team working, by being fully involved, committed, and participating, to achieving full potential
ADMINISTRATIVE:
- Maintain accurate and timely records.
- Undertake basic administrative tasks including answering the telephone when required and taking of messages and passing on relevant information in a timely manner
- Attend ward /departmental meetings as required
- Under the direction of the Registered Healthcare Professional, record patients items of property in the ward property and valuables book, ensuring valuables are correctly placed into safekeeping.
- Exercise personal duty of care in the safe use and storage of equipment.
- Assist with the checking and recording of deliveries to the clinical areas against original orders.
- Ensure stock rotation is undertaken to minimise the risk of equipment becoming out of date.
- As directed be responsible for ordering consumables and equipment to meet the needs of the service.
- Assist in the transfer of materials and equipment as requested,
- Use IT systems as appropriate following training as required.
- Responsible for use of and security of assets within the department including own use and correct use by others e.g., IT equipment
- Have a responsibility to ensure all information processed for patients and staff is kept confidential, accurate and in line with the Data Protection Act 1998 and Caldecott principles
- Participate in ward/ departmental audit activity as required e.g., Ward Accreditation
HUMAN RESOURCES MANAGEMENT:
- Support new or less experienced work colleagues to adapt to the workplace
- Assist in the induction of new ward staff as directed.
- Working with the Registered Healthcare Professionals act as a role model providing guidance and support to Trainees, junior staff, and work colleagues as required, helping to always ensure the efficient and effective running of the ward/department.
- Contribute to a culture where all staff feel safe to raise their concerns and that speaking up about what these are is a normal part of their routine.
- Be familiar and comply with all Trust Policies and Procedures.
- Adhere to Trust Uniform Policy.
- Adhere to Trust social media Policy
SECTION 2- KNOWLEDGE AND SKILLS
- Demonstrate a good understanding of the Mental Capacity Act / Deprivation of Liberty Safeguards and apply the principles to everyday practice seeking advice / guidance from the Registered Healthcare Professional as required.
- Have a responsibility to ensure all information processed for patients and staff is kept confidential, accurate and in line with the data protection act 1998 and Caldecott principles.
- Be environmentally aware and prudent in use of resources and energy.
- Maintain responsibility for the identification of own continuing educational needs and development and take part in annual appraisal.
- Recognise and consistently work within boundaries of the role and acquire skills and knowledge to develop competencies in the service area as directed.
- Maintain competence in Statutory and Mandatory training.
- Attend appropriate training courses and keep up to date with developments within the service area
SECTION 3- EFFORT AND ENVIRONMENT
- Frequent moderate effort for several short periods/occasional intense effort for several short periods.
- Use of hoists and wheelchairs/manoeuvring clients for toileting, bathing.
- Promote standards of health and safety in working practice and the workplace, by being responsible for self and others through identifying risks, undertaking work activities in a safe manner.
- Use a range of techniques for infection prevention and control including waste management, hand washing and the use of Personal Protective Equipment (PPE).
- Maintain cleanliness in the work environment in line with Trust Health and Safety and Infection Prevention Practice policies.
Person Specification
Education & Qualifications
Essential
- Good general education/ Literacy & Numeracy or willing to work towards obtaining
- Willing to undertake the National Care Certificate training programme
Desirable
- Holds National Care Certificate
- Working towards or prepared to work towards obtaining an Apprenticeship in Clinical Healthcare.
Knowledge
Essential
- Awareness and understanding of importance of confidentiality
- Accuracy and attention to detail
- Demonstrate interest in healthcare services
- Caring / supportive attitude
- Knowledge of Infection Control & Safeguarding processes
Experience
Essential
- Experience of caring for patients
Desirable
- Experience working in a healthcare setting.
Skills & Abilities
Essential
- Good communication skills (written and verbal)
- Basic Computer skills and willingness / ability to develop further IT skills.
Person Specification
Education & Qualifications
Essential
- Good general education/ Literacy & Numeracy or willing to work towards obtaining
- Willing to undertake the National Care Certificate training programme
Desirable
- Holds National Care Certificate
- Working towards or prepared to work towards obtaining an Apprenticeship in Clinical Healthcare.
Knowledge
Essential
- Awareness and understanding of importance of confidentiality
- Accuracy and attention to detail
- Demonstrate interest in healthcare services
- Caring / supportive attitude
- Knowledge of Infection Control & Safeguarding processes
Experience
Essential
- Experience of caring for patients
Desirable
- Experience working in a healthcare setting.
Skills & Abilities
Essential
- Good communication skills (written and verbal)
- Basic Computer skills and willingness / ability to develop further IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
