Directorate Manager- Medicine

Job description

Job responsibilities

Performance Management/Planning/Service Development

Monitor the performance of the Directorate against its agreed objectives using dataeffectively and, in association with the Clinical Director and Deputy Head of Nursing/Matron, be responsible for taking corrective action where performance is not inaccordance with objectives.

Be responsible for developing and delivering the annual operational plan within theDirectorate, including ensuring that effective capacity is in place to meet the demandacross all points of delivery.

Advise on and ensure the implementation of new practice/developments within theDirectorate/services, to positively impact on the effective and efficient delivery ofactivity targets.

Support the Speciality Clinical Lead in identifying new opportunities for the individualservices within the Directorate, arising from changes in the external environment orinternal innovation and potential threats and ways to respond to them.

Lead and identify the key activities for service improvement and business developmentwithin the Directorate to ensure the delivery of cost effective services.

Promote the principles of the transformation to an Integrated Care Organisation andactively seek out opportunities to move services in to communities.

Actively participate in the development of information management and technologysystems maximising the benefits of these functions across the Directorate.

Providing appropriate input and challenge to clinical and business corrective actionplans, where necessary.

Ensure that the Trusts strategy and vision is supported across the Directorate bydeveloping managerial and clinical capability.

Ensure that risks are identified, recorded and effectively mitigated.

Promote the use of the incident reporting system within the Directorate, and encourageall staff to participate by ensuring that incident trends are monitored, improvementplans implemented and appropriate feedback is provided to the reporter.

Promote the use of research and audit within the Directorate, and encourage all staff toparticipate.

Maintain health and safety standards within the Directorate; adhere to all externalstandards.

Participate in the First On Call Manager rota for the Trust.

Financial Management

Ensure that the specialties manage their income and expenditure budget within thetarget and seeks to optimise financial performance.

Support the Divisional Director to ensure effective managing of the budget setting and devolution of budgets within the Directorate/services, working closely with LeadSpecialty Consultants and Matron, ensuring appropriate monitoring and reviewmechanisms are in place.

Be responsible for ensuring that the Directorate formulates and achieves the annualsavings target, and supports corporate initiatives and schemes.

Be responsible for collation/production of bids/business cases for the specialties andcoordination of large capital purchases as required in line with Trust policy.

Negotiation with other Directorates/external agencies regarding established and new

Service Level Agreements

Operate within the Trusts Standing Orders, Standing Financial Instructions and Schemeof Delegation.

Co-operate with the Director of Health Informatics in ensuring effective systems for thecollection and coding of patient related information that are safe, timely and efficient.

To be the nominated budget holder and authorised signatory for all specialty budgets

Human Resource Management

Responsibility for recruitment, retention, disciplinary and grievance, and all relevantstaffing issues within the Directorate.

Actively manage attendance of direct reports and ensure leaders within the Directorateachieve agreed targets in line with Trust policy

Monitor both short and long term workload patterns within the Directorate/services,

relating these to the human resource strategy for the Directorate.

Develop a workforce that is fit a deliver the Trusts Business strategy and improve theexperience of patients and deliver of workforce plans ensuring effective utilisation andappropriate skill mix levels in all levels across the Directorate

Ensure all staff including clinical staff have an annual appraisal, personal developmentplan and complete their mandatory training in line with Trust policy.

To ensure that job plans fit with clinical service strategic direction, are working towardsprogrammed activities target compliance and the development needs of individualconsultants. (A job plan will be regarded as an agreed document when signed off by theindividual consultant, the Divisional Director of Operations Manager and the ClinicalDirector)

Co-ordinate the education and training needs of all staff within the Directorate,ensuring the objectives of the Directorate are reflected

Support the Clinical Director in the management and recruitment of medical staffincluding compliance with EWTD.

Support the Clinical Director in the provision of appropriate education and workingconditions for trainee medical staff

Promote effective two-way communication throughout the Directorate Leadinvestigations arising from patient/staff complaints, Serious Untoward Incidents etc.

Work with the Clinical Director and Head of Nursing/Matron to operate effectivecommunication systems ensuring all medical staff in the service are aware of importantissues facing the Trust.

To ensure that all staff of the Directorate attends induction and mandatory trainingsessions as required by the Trust and to take action when this requirement is notadhered to.

Communications

To establish effective communications and working relationships within own portfolioand throughout the Service.

To establish effective communications and working relationships with other Services,Departments and external agencies.

Establish and maintain communication with individuals and groups about sensitive orhighly complex matters that might contain controversial information.

Frequently expected to effectively deal with staff/patients/families/public that areaggressive and may challenge explanations given; and show empathy to those who are upset.

Negotiate with the multidisciplinary team and outside agencies regarding the need for care interventions.

Communicate with staff at all levels to motivate and advise on achieving high standardsof care.

Communicate with people whose first language is not English and refer to interpreterservice as per assessment needs.

To encourage service continuity, coherent strategy and operations across the Trust.

To encourage effective stakeholder engagement and communication with patients,carers, service users and General Practitioners.

To deal with all complaints in accordance with Trust policy, this could requirecommunicating with highly distressed or highly emotional individuals.

Person Specification

Experience/Qualifications

Essential

• Demonstrable experience of operational management in an acute setting.
• Experience of working with multidisciplinary teams and achieving key service improvement outcomes in a challenging environment.
• Evidence of managing complex change at a senior level.
• Degree Level Education preferably in management or clinial profession
• Experience of budgetary management including delivery of cost improvement schemes
• Detailed understanding of national access targets.
• Sound understanding and experience of capacity and demand management in relation to patient flow
• Experience of consultant job planning

Desirable

• Masters level qualification or equivalent experience
• Experience of systems working across health and care sector
• project management / ce methodology
• Business planning and development

Skills

Essential

• A proven ability to obtain and consistently achieve results and targets.
• Able to make difficult decisions in pressurised contexts
• Effective communication at all levels of an organisation from Board to Ward
• Excellent collaborative working skills and able to build strong relationships with clinical leaders and professional staff groups.
• Proven ability to influence and change those groups.
• Proven ability of leading change through people.

Knowledge

Essential

• Political awareness and understanding of local and national agendas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside Hospital

Fountain Street

Ashton-Under-Lyne

OL6 9RW

Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)