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North West Ambulance Service NHS Trust

Ambulance Liaison Officer

The closing date is 19 April 2026

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Job summary

Position - Ambulance Liaison Officer

Location - Cumbria and Lancs Area.

Type - Permanent

Closing Date 19th April 2026

We are looking to recruit a highly motivated and flexible individual to the role of Ambulance Liaison Officer based within the Cumbria and Lancs area of NWAS.

Main duties of the job

The post holder will be required to Attend Acute Trusts across the area as required, this role involves the effective and efficient management of the handover process from ambulance resources to Acute Trust. The post holders will ideally have supervisory experience. You must possess good communication skills and have the ability to influence decisions within the Acute Trust setting.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-5004

Job locations

ROCC

Accrington Station

BB5 2BP

Job description

Job responsibilities

When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

IHCD Qualified Paramedic

Knowledge/Experience

Essential

Thorough and practical understanding of Service policies and procedures especially divert/deflection guidance.

Specific Skills and Abilities

Essential

Have the ability to influence and negotiate with others
Effective interpersonal skills including written, verbal and listening.
Have the ability to motivate and lead others
Time management, decision making and organizational skills
Hold a valid EU Driving License with C1 category, (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
Possession of IT Skills

Personal Attributes

Essential

Self motivated
Ability to project a professional image
Commitment to Continuous Professional Development

Other Requirements

Essential

Flexibility of working hours and location

Person Specification

Qualifications

Essential

IHCD Qualified Paramedic

Knowledge/Experience

Essential

Thorough and practical understanding of Service policies and procedures especially divert/deflection guidance.

Specific Skills and Abilities

Essential

Have the ability to influence and negotiate with others
Effective interpersonal skills including written, verbal and listening.
Have the ability to motivate and lead others
Time management, decision making and organizational skills
Hold a valid EU Driving License with C1 category, (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
Possession of IT Skills

Personal Attributes

Essential

Self motivated
Ability to project a professional image
Commitment to Continuous Professional Development

Other Requirements

Essential

Flexibility of working hours and location

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

ROCC

Accrington Station

BB5 2BP

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

ROCC

Accrington Station

BB5 2BP

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)