Job summary
Base: Ladybridge Hall, Bolton, with the opportunity for some agile working.
There will be a requirement to travel across our trust footprint (North west wide)
Band: 7
Fixed term contract for 18 months -37.5 hours per week
Join Us as a Learning & Development Manager - Enabling people to be at their best!
Are you passionate about people, leadership, and unlocking potential? Do you thrive in a dynamic environment where no two days are the same? Do you love to facilitate great learning experiences? We're looking for a Learning & Development Manager to help us build a brilliant, compassionate, and forward-thinking NHS workforce.
Our ideal candidate will hold a recognised and relevant learning qualification. You will have knowledge of current issues and future trends in learning. You will have demonstratable experience of delivering high-quality learning and facilitation with the ability and drive to develop and deliver improvement to learning and strategies that support this. You will have developed strength in supporting teams and demonstrable experience of embedding a learning culture across organisations.
Main duties of the job
In this exciting role, you'll:
- Be a trusted advisor to managers and staff on all things learning and development.
- Lead inspiring training and development initiatives that bring our BeThinkDo leadership model to life:Be Think Do - NWAS - North West Ambulance Service
- Deliver engaging, impactful learning experiences--from engaging training delivery, to team building.
- Support Trust-wide transformation by supporting the delivery of our People strategies and projects
You'll need to bring:
- Training/ learning/ facilitation delivery skills
- Coaching experience and a passion for people development
- Outstanding communication and influencing skills
- Knowledge of L&OD best practices
- The drive to lead projects and shape future-ready team
This is your chance to make a real impact across the organisation--empowering individuals, enhancing services, helping to shape a positive culture!
You will drive the continuous professional development of our staff through the identification and provision of learning and development opportunities. You will actively support a culture of learning and personalised, impactful development.
Apply now and help us create a better future for our people and our patients.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
This advert will close on Monday 4th August 2025.
Please note, the Trust reserves the right to close this vacancy early if a large number of applications are received.
NWAS is committed to employing compassionate, inclusive adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our Trust values and leadership philosophy. Applicants are requested to be available on 2nd September 2025 for the selection process.
As part of the recruitment process, if you are successfully shortlisted, you will be invited to take part in a Be Think Do Assessment Centre. This may include completion of group activities, delivering a micro teach or similar, followed by a professional discussion.
The dates of these elements are as follows:
Notification of final shortlisting by 15th August 2025.
Assessment centre will take place on 2nd September 2025.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
This advert will close on Monday 4th August 2025.
Please note, the Trust reserves the right to close this vacancy early if a large number of applications are received.
NWAS is committed to employing compassionate, inclusive adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our Trust values and leadership philosophy. Applicants are requested to be available on 2nd September 2025 for the selection process.
As part of the recruitment process, if you are successfully shortlisted, you will be invited to take part in a Be Think Do Assessment Centre. This may include completion of group activities, delivering a micro teach or similar, followed by a professional discussion.
The dates of these elements are as follows:
Notification of final shortlisting by 15th August 2025.
Assessment centre will take place on 2nd September 2025.
Person Specification
Qualifications
Essential
- Masters level equivalent qualification/experience or willingness to work towards
- Coaching qualification
- Hold CIPD registration or willingness to work toward
- Evidence of relevant CPD
Skills
Essential
- Highly developed coaching skills
- Able to communicate complex and sensitive information to staff at all levels of the organisation and outside agencies using a wide variety of techniques (written, verbal etc.)
- Excellent written and communication skills to present and communicate complex information
- Effective presentation and organisational skills
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues, staff and representatives
- Strong analytical, problem solving, reasoning and decision-making skills.
- Ability to design, deliver and facilitate training/ learning
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- Strong management, motivation and leadership skills
- Able to work to tight deadlines and pay attention to detail
- Able to prioritise and manage own work, proactive and self-motivated
- Respects and applies patient confidentiality at all times
- Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols
Knowledge
Essential
- Experienced in the provision of advice and guidance on L&D
- Experienced in the development and delivery of learning interventions to meet specific needs
- Managing organisation-wide processes (such as appraisal) and ensuring continued performance against required standards
- Knowledge and understanding of key issues within the NHS and/or other public sector organisations
Personal Attributes
Essential
- Full driving licence and able to travel across Trust footprint
- Flexible and highly motivated
- Project a professional image
Person Specification
Qualifications
Essential
- Masters level equivalent qualification/experience or willingness to work towards
- Coaching qualification
- Hold CIPD registration or willingness to work toward
- Evidence of relevant CPD
Skills
Essential
- Highly developed coaching skills
- Able to communicate complex and sensitive information to staff at all levels of the organisation and outside agencies using a wide variety of techniques (written, verbal etc.)
- Excellent written and communication skills to present and communicate complex information
- Effective presentation and organisational skills
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues, staff and representatives
- Strong analytical, problem solving, reasoning and decision-making skills.
- Ability to design, deliver and facilitate training/ learning
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- Strong management, motivation and leadership skills
- Able to work to tight deadlines and pay attention to detail
- Able to prioritise and manage own work, proactive and self-motivated
- Respects and applies patient confidentiality at all times
- Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols
Knowledge
Essential
- Experienced in the provision of advice and guidance on L&D
- Experienced in the development and delivery of learning interventions to meet specific needs
- Managing organisation-wide processes (such as appraisal) and ensuring continued performance against required standards
- Knowledge and understanding of key issues within the NHS and/or other public sector organisations
Personal Attributes
Essential
- Full driving licence and able to travel across Trust footprint
- Flexible and highly motivated
- Project a professional image
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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