North West Ambulance Service NHS Trust

Ambulance Care Assistant

The closing date is 08 July 2025

Job summary

The Trust is looking to recruit staff who are committed and flexible to work as Ambulance Care Assistants for the Patient Transport Service, providing high quality care and support to patients being transported for non-emergency appointments.

The successful candidates will be responsible for safely transporting patients to and from treatment centres, ensuring that they are supported and cared for appropriately during their journey and that any patients feeling unwell are provided with appropriate assistance

Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role in question and for a suitable period to allow training and execution without requiring sponsorship

You will hold a valid Full UK manual driving licence with no more than 3 endorsement points (in exceptional circumstances a maximum of 6 points may be considered).

Main duties of the job

As a Patient Transport Care Assistant, you will provide the effective transport of patients, providing appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or the manoeuvring of wheelchairs around hazards or in constricted environments.

In all cases you must be able to support patients with empathy, care, and dignity, ensuring that their journey is safe and comfortable and that any required support and care is offered. You will need to select and apply appropriate skills and equipment safely and within appropriate level of training, competency, and scope of practice.

The vacancies for this recruitment are in Cumbria, Lancashire, Greater Manchester and Merseyside. (Please see attached list of areas)

We have organised some support sessions for those interested in this role to enable better understanding of this role the application and process.

To book your place please click the link below to select a date and time you wish to attend.

https://forms.office.com/e/ED6U0CzCxE

Before submitting your application for the role of Ambulance Care Assistant please ensure you have read through the attached job description and person specification.

For further details / informal visits contact: HR Hub Recruitment Team

About us

North West Ambulance Service NHS Trust provides non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Our highly skilled staff provide essential care to patients in the community and take people to hospital or a place of care if needed.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

24 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4725

Job locations

Trustwide

Manchester, Merseyside, Cumbria, Lancashire

M34 5DR

Job description

Job responsibilities

Driving assessments will be offered to candidates successful at application and slots will be available Monday to Friday. Interview dates will be confirmed once the driving assessments have been completed. Should you be successful for this role, you will be required to complete pre-employment checks ahead of a post-recruitment training course for 3 weeks.

Interviews will be held on Saturday 19th Sunday 20th July & Saturday 26th Sunday 27th July in our area office in Bolton.

We are running courses are full time Monday to Friday throughout 2025/2026 with the first courses starting on October 2025 and throughout the rest of 2025 /26. Training venues will be confirmed at the offer stage. Full attendance is 100% is mandatory.

Positions are full time.

Shift information.

Shifts are currently 8 or 10 hours in duration with a 30-minute meal break; these are worked over 4 or 5 days (based on a full-time position). The PTS service provides transport for patients 7 days per week, including Bank holidays and weekends. Our hours of operation are currently 06:00 01:00 with a range of shifts to cover these hours.

Job description

Job responsibilities

Interviews will be held on Saturday 19th Sunday 20th July & Saturday 26th Sunday 27th July in our area office in Bolton.

Positions are full time.

Shift information.

Person Specification

Skills / Attributes

Essential

Good interpersonal skills
Able to work as part of a team and on own initiative
Good written skills and communication skills (must be able to complete journey documentation clearly and accurately)
Able to relate to people from different backgrounds and cultures

Qualifications / Attainments

Essential

Educated to a minimum of level 1 literacy and numeracy standards or relevant experience in a similar role
Willing to undertake further training as and when required
Hold a valid UK Driving Licence (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)

Knowledge / Experience

Essential

Effective social skills gained from dealing with the public

Health

Essential

Ability to undertake the full duties of the job role

Person Specification

Skills / Attributes

Essential

Good interpersonal skills
Able to work as part of a team and on own initiative
Good written skills and communication skills (must be able to complete journey documentation clearly and accurately)
Able to relate to people from different backgrounds and cultures

Qualifications / Attainments

Essential

Educated to a minimum of level 1 literacy and numeracy standards or relevant experience in a similar role
Willing to undertake further training as and when required
Hold a valid UK Driving Licence (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)

Knowledge / Experience

Essential

Effective social skills gained from dealing with the public

Health

Essential

Ability to undertake the full duties of the job role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Trustwide

Manchester, Merseyside, Cumbria, Lancashire

M34 5DR

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Trustwide

Manchester, Merseyside, Cumbria, Lancashire

M34 5DR

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)