North West Ambulance Service NHS Trust

Senior Project Support Officer

The closing date is 23 May 2025

Job summary

If you are an enthusiastic and motivated individual who pays particular attention to detail and want to kick start your career in project management then this is the role for you.An exciting opportunity has arisen for a Senior Project Support Officer to join the North West Ambulance Service's Programme Management Office (PMO). The position is based at Broughton House, Preston and will require you to work in a flexible manner to provide support to a diverse workload across a broad range of projects.Regular travel in your own vehicle will be required (subject to Agenda for Change terms and conditions) whilst a reduction in unnecessary journeys via the use of technology will be actively encouraged.

Main duties of the job

Senior Project Support Officers provide vital assistance to project managers; this role requires a highly organised, dynamic professional who possesses the capability to work on a variety of projects. As a senior project support officer, you won't only perform routine administrative duties like minute taking - your responsibilities will be inextricably tied to the success of the project you are working on. Driving everything forward from planning to implementation, your actions will directly influence the efficiency and cost-effectiveness of the project. This exciting role will lead you to working with a variety of key stakeholders both inside and outside of the Trust & will provide the opportunity to be part of a team that delivers fundamental change to continually improve patient care.The PMO here at NWAS is filled with friendly, dynamic & skilled project professionals with a great ethos & drive for delivery. We are supportive, compassionate & focused on improving patient care with the projects we are delivering. We offer a clear career pathway & are passionate about developing our staff to succeed in their project management journey.NWAS also places a high emphasis and importance on staff health & wellbeing with a pool of resources available to all staff & a range of support networks aimed at diversity and inclusion.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4674

Job locations

30 Project Management Team

Broughton

PR3 5LN


Job description

Job responsibilities

If you possess the experience and skills that we are looking for, care passionately about supporting the delivery of a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

Job description

Job responsibilities

If you possess the experience and skills that we are looking for, care passionately about supporting the delivery of a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

Person Specification

Qualifications

Essential

  • Diploma level qualification or equivalent experience.
  • PRINCE2 Foundation qualified

Desirable

  • PRINCE2 Practitioner qualified
  • MSP Qualified
  • Agile Project Management Qualification

Skills

Essential

  • Excellent interpersonal skills, able to engage with all levels of hierarchy.
  • Good verbal and written communication skills including report writing.
  • Ability to work on own or in a group with minimal direct supervision
  • A flexible and methodical approach to work to meet the needs of the role.
  • Strong IT skills, able to use a wide range of software packages including Visio, Microsoft Project, Powerpoint, Excel - produce spreadsheets/formulas etc.
  • Excellent organisation skills.
  • Ability to keep accurate and complete records consistent with best practice policies and procedures.

Experience

Essential

  • Project Administration Experience.
  • Knowledge of project management including change management and benefit realisation .
  • Experience of policy formation and procedures in relation to Programme Management Offices.
  • Experience of prioritising workload and working to set time parameters.
  • Experience of handling confidential information.

Desirable

  • Previous experience in NHS environment.
Person Specification

Qualifications

Essential

  • Diploma level qualification or equivalent experience.
  • PRINCE2 Foundation qualified

Desirable

  • PRINCE2 Practitioner qualified
  • MSP Qualified
  • Agile Project Management Qualification

Skills

Essential

  • Excellent interpersonal skills, able to engage with all levels of hierarchy.
  • Good verbal and written communication skills including report writing.
  • Ability to work on own or in a group with minimal direct supervision
  • A flexible and methodical approach to work to meet the needs of the role.
  • Strong IT skills, able to use a wide range of software packages including Visio, Microsoft Project, Powerpoint, Excel - produce spreadsheets/formulas etc.
  • Excellent organisation skills.
  • Ability to keep accurate and complete records consistent with best practice policies and procedures.

Experience

Essential

  • Project Administration Experience.
  • Knowledge of project management including change management and benefit realisation .
  • Experience of policy formation and procedures in relation to Programme Management Offices.
  • Experience of prioritising workload and working to set time parameters.
  • Experience of handling confidential information.

Desirable

  • Previous experience in NHS environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

30 Project Management Team

Broughton

PR3 5LN


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Ambulance Service NHS Trust

Address

30 Project Management Team

Broughton

PR3 5LN


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Project Manager

Elizabeth Johnson

Elizabeth.Johnson@nwas.nhs.uk

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4674

Job locations

30 Project Management Team

Broughton

PR3 5LN


Supporting documents

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