Workforce Planning & Information Manager

North West Ambulance Service NHS Trust

The closing date is 16 May 2025

Job summary

There is an exciting opportunity for a highly motivated individual with a passion for data and improvement to join our Trust. The role has a responsibility for ensuring the ongoing delivery of high quality workforce and management information to the Trust. Working within the People Directorate, you would be responsible for developing and maintaining a systematic and integrated approach to workforce planning and overseeing systems to enable the robust collation and analysis of workforce-related data to support the organisation in delivering effective people management. This role offers an opportunity to work across both the People Directorate and the wider Trust to help develop the effective use of data and information to enhance decision making.

Main duties of the job

Applicants must be educated to Masters level or have equivalent experience and must possess the knowledge and experience of workforce information reporting in a large, complex organisation. The role requires highly developed data analysis and processing skills. Candidates must be expert in excel or other database and have a good knowledge of ESR or similar oracle-based database reporting for the use of workforce information reporting.

Candidates must also be excellent communicators and be able to deliver complex messages to a range of staff groups and have strong persuasion and negotiation skills to ensure that effective workforce planning becomes embedded across the Trust. A proactive problem solver with the ability to maintain a focus on detail whilst meeting challenging deadlines, you must also be able to balance multiple priorities

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4656-LR

Job locations

30 Corporate HR Services

Bolton

BL1 5DD


Job description

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Job description

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person Specification

Skills

Essential

  • Expert in excel or other database software, with experience of complex data manipulation
  • Excellent verbal and written communication skills, able to communicate at differing organisational levels, across organisations, using a variety of forms, to a variety of audiences
  • Demonstrate proven analytical and judgement skills, problem solving skills and ability to make and act upon decisions
  • Strong management, motivational and leadership skills
  • Excellent planning & organisational skills
  • Ability to negotiate and influence persuasively, commanding confidence and respect from internal colleagues and staff
  • Ability to design and implement changes to improve systems and processes
  • Proactive and self-motivated
  • Ability to manage own time, work under pressure, balance multiple priorities and meet deadlines
  • Ability to maintain confidentiality and information governance, and deal with situations in a sensitive manner
  • Financial awareness and budgetary management experience
  • Demonstrable compassionate and inclusive leadership
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities

Qualifications

Essential

  • Educated to Masters level or equivalent
  • Evidence of relevant CPD
  • Additional specialist training relevant to the role

Experience

Essential

  • Knowledge and experience of workforce information reporting in a large, complex organisation
  • Knowledge and experience of workforce planning
  • Knowledge and experience of ESR, or other oracle-based database, and its use for workforce information reporting
  • Experience of managing a team to deliver organisational goals.

Values

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification

Skills

Essential

  • Expert in excel or other database software, with experience of complex data manipulation
  • Excellent verbal and written communication skills, able to communicate at differing organisational levels, across organisations, using a variety of forms, to a variety of audiences
  • Demonstrate proven analytical and judgement skills, problem solving skills and ability to make and act upon decisions
  • Strong management, motivational and leadership skills
  • Excellent planning & organisational skills
  • Ability to negotiate and influence persuasively, commanding confidence and respect from internal colleagues and staff
  • Ability to design and implement changes to improve systems and processes
  • Proactive and self-motivated
  • Ability to manage own time, work under pressure, balance multiple priorities and meet deadlines
  • Ability to maintain confidentiality and information governance, and deal with situations in a sensitive manner
  • Financial awareness and budgetary management experience
  • Demonstrable compassionate and inclusive leadership
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities

Qualifications

Essential

  • Educated to Masters level or equivalent
  • Evidence of relevant CPD
  • Additional specialist training relevant to the role

Experience

Essential

  • Knowledge and experience of workforce information reporting in a large, complex organisation
  • Knowledge and experience of workforce planning
  • Knowledge and experience of ESR, or other oracle-based database, and its use for workforce information reporting
  • Experience of managing a team to deliver organisational goals.

Values

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

30 Corporate HR Services

Bolton

BL1 5DD


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Ambulance Service NHS Trust

Address

30 Corporate HR Services

Bolton

BL1 5DD


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of HR - Corporate Services

Vickie Camfield

vickie.camfield@nwas.nhs.uk

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4656-LR

Job locations

30 Corporate HR Services

Bolton

BL1 5DD


Supporting documents

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