Community Ambulance Response Team member

North West Ambulance Service NHS Trust

The closing date is 02 April 2025

Job summary

We are dedicated to providing exceptional, immediate emergency care to the Alston community. Our goal is to ensure that every patient receives the best possible care with a compassionate approach, while working in collaboration with our local healthcare network. As part of our team, you will be making a significant impact on the health and wellbeing of your community.

Main duties of the job

We are seeking a skilled and dedicated Community Ambulance Responder to join our team. The successful candidate will work as a solo responder on a dedicated response vehicle, providing emergency care in response to 999 calls. You will be responsible for delivering immediate patient care, managing emergency situations all while adhering to the service's policies, procedures, and strategies for patient care.

The expectation is that you will be available in the local community to be on-call for one 24 hour period every 6 days to respond to emergency incidents during that period.

Full training will be provided.

If you are passionate about emergency care and want to make a difference in the Alston community, we would love to hear from you!

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

13 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Flexible working

Reference number

242-4606

Job locations

Alston Community

Alston

CA9 3QX

Job description

Job responsibilities

Before submitting your application, please ensure you have read through the attached job description and person specification.

Job description

Job responsibilities

Before submitting your application, please ensure you have read through the attached job description and person specification.

Person Specification

Skills / competencies

Essential

oHold a valid EU Driving License (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
oAbility to prioritise workload
oAbility to work in a demanding and pressurised environment
oEffective interpersonal skills including written, verbal and listening.
oExperience of using initiative in an unsupervised environment.
oAble to work effectively and appreciate the importance of teamwork.
oExperience of problem solving in a work environment.
oUnderstanding of wider NHS objectives and those relating to the Ambulance Service

Qualification and knowledge

Essential

oMinimum of 3 GCSEs (or equivalent levels) at grade C or above one must be either English, Maths or Science related or experience in a healthcare setting.

Experience

Essential

oRelevant experience in a patient care/support role
oRelevant experience in a customer focused environment
oDemonstrable experience of providing customer care

Values and behaviours

Essential

oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Person Specification

Skills / competencies

Essential

oHold a valid EU Driving License (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
oAbility to prioritise workload
oAbility to work in a demanding and pressurised environment
oEffective interpersonal skills including written, verbal and listening.
oExperience of using initiative in an unsupervised environment.
oAble to work effectively and appreciate the importance of teamwork.
oExperience of problem solving in a work environment.
oUnderstanding of wider NHS objectives and those relating to the Ambulance Service

Qualification and knowledge

Essential

oMinimum of 3 GCSEs (or equivalent levels) at grade C or above one must be either English, Maths or Science related or experience in a healthcare setting.

Experience

Essential

oRelevant experience in a patient care/support role
oRelevant experience in a customer focused environment
oDemonstrable experience of providing customer care

Values and behaviours

Essential

oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.