Job summary
An exciting opportunity has arisen to join the Trust Resilience team as Head of Command and Resilience Training. Reporting to the Assistant Director of Resilience, the Head of Command and Resilience Training is accountable for the leadership, management, development, and performance of a team responsible for the delivery of Command & Resilience training. The post holder will be responsible for the proposal, implementation and delivery of training programmes relating to command, major incident including control centres and wider Resilience training across the Trust, and in collaboration with other Ambulance Trusts, NHS Resilience Capabilities Unit and NHS England EPRR team regionally, and nationally.The post holder will ensure that the Trust delivers on its obligations under statute, NHS England Commissioning arrangements/ Ambulance Standard Contract/EPRR Framework, CQC Registration, Multi-Agency Agreements, and obligations, locally set strategy and in consideration of pertinent national guidance. This will be in partnership with the senior Resilience Team, Accountable Emergency Officer, and the broader senior team within the Directorate.
Main duties of the job
As a trained National Inter-agency Liaison Officer (NILO) the post holder will require a high level of knowledge around the specialist skills sets required, providing specialist tactical and operational advice to NWAS commanders, and collaborating with partners. The postholder will be required to lead by example and maintain competencies as laid down in National Occupational Standards and as defined by the Trusts training needs analysis. As a NILO the postholder will be part of the Trusts on call rota.This is an excellent opportunity for the post holder to continue to develop a team of Command and Resilience Educators accountable for the delivery of EPRR training across the regional footprint of the North West Ambulance Service.All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy: NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity, and uncertainty.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
Person Specification
Skills
Essential
- Expert communication and relationship skills.
Qualifications
Essential
- Educated to degree level or relevant professional extensive experience.
- Full UK driving license, with C1.
- Appropriate emergency driving qualification.
Experience
Essential
- Experience of undertaking a mentor role.
Skills
Essential
- Extensive experience and expert knowledge of Emergency Preparedness, Resilience and Response and able to demonstrate credibility.
- Ability to analyse highly sensitive and contentious information.
- Leadership skills.
- Aptitude to work autonomously within senior decision-making forums internally and when representing the Trust in external groups at local regional and national level.
- Knowledge and understanding of the NHS Resilience Capabilities Unit command standards and guidance.
- Knowledge and understanding of Skills for Health.
- Highly developed analytical and judgement skills including ability to consider and manage strategic, political and operational factors within highly complex situations.
- Ability to work collaboratively with other health professionals and blue light partners
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
- Demonstrate excellent problem-solving and decision-making skills
- Able to operate with confidential materials, including those protected under the government security classifications.
- Confidence and ability to present effectively to large audiences.
- Aptitude for strategic thinking and planning and able to grasp complex political, legislation and policy issues whilst constructing formal strategy, policy and procedures.
- Ability to manage complex and contentious situations and to resolve and progress beyond 'Wicked Problems' where obvious solutions are not immediately evident.
- Extensive experience of learning and development strategies, processes and systems
Qualifications
Desirable
- HCPC registered Paramedic working to full scope of autonomous practice.
Qualifications
Essential
- National Inter-Agency Liaison Officer (NILO) (or Tactical Commander) or willing to work towards.
- Working knowledge of the Civil Contingencies Act, Emergency Preparedness guidance, and Emergency Response and Recovery guidance.
- Training and Education training qualification or equivalent experience.
Experience
Essential
- Demonstrable experience of leading teams to deliver against objectives.
- Experience delivering training, course development and assessment in the field of Emergency Preparedness, Resilience and Response/Specialist Operations.
- Experience of working within a multi- agency environment.
- Experience of providing operational, tactical and / or strategic level command at multi-agency incidents.
Personal / Other
Essential
- Required to be vetted and successfully pass Security Clearance (SC) Level.
Vaules and Behaviours
Essential
- orking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Values and Behaviours
Essential
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Person Specification
Skills
Essential
- Expert communication and relationship skills.
Qualifications
Essential
- Educated to degree level or relevant professional extensive experience.
- Full UK driving license, with C1.
- Appropriate emergency driving qualification.
Experience
Essential
- Experience of undertaking a mentor role.
Skills
Essential
- Extensive experience and expert knowledge of Emergency Preparedness, Resilience and Response and able to demonstrate credibility.
- Ability to analyse highly sensitive and contentious information.
- Leadership skills.
- Aptitude to work autonomously within senior decision-making forums internally and when representing the Trust in external groups at local regional and national level.
- Knowledge and understanding of the NHS Resilience Capabilities Unit command standards and guidance.
- Knowledge and understanding of Skills for Health.
- Highly developed analytical and judgement skills including ability to consider and manage strategic, political and operational factors within highly complex situations.
- Ability to work collaboratively with other health professionals and blue light partners
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
- Demonstrate excellent problem-solving and decision-making skills
- Able to operate with confidential materials, including those protected under the government security classifications.
- Confidence and ability to present effectively to large audiences.
- Aptitude for strategic thinking and planning and able to grasp complex political, legislation and policy issues whilst constructing formal strategy, policy and procedures.
- Ability to manage complex and contentious situations and to resolve and progress beyond 'Wicked Problems' where obvious solutions are not immediately evident.
- Extensive experience of learning and development strategies, processes and systems
Qualifications
Desirable
- HCPC registered Paramedic working to full scope of autonomous practice.
Qualifications
Essential
- National Inter-Agency Liaison Officer (NILO) (or Tactical Commander) or willing to work towards.
- Working knowledge of the Civil Contingencies Act, Emergency Preparedness guidance, and Emergency Response and Recovery guidance.
- Training and Education training qualification or equivalent experience.
Experience
Essential
- Demonstrable experience of leading teams to deliver against objectives.
- Experience delivering training, course development and assessment in the field of Emergency Preparedness, Resilience and Response/Specialist Operations.
- Experience of working within a multi- agency environment.
- Experience of providing operational, tactical and / or strategic level command at multi-agency incidents.
Personal / Other
Essential
- Required to be vetted and successfully pass Security Clearance (SC) Level.
Vaules and Behaviours
Essential
- orking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Values and Behaviours
Essential
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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