Job summary
Strategic HR Business Partner
An exciting opportunity has arisen for an experienced HR Professional who wishes to expand their experience and lead a number of exciting and innovative HR projects.
Reporting into the Head of HR Business Partnering, this role has a broad portfolio: overseeing two distinct divisions within the wider BP team. Supporting our HR and operational colleagues within the integrated contract centre division (ICC) - this includes the 999 and 111 call centres. As well as overseeing an established Attendance Improvement Unit which manages some of our external contracts which include: Occupational Health and drug and alcohol testing.
Main duties of the job
The successful candidate will have a strong operational HR background, and possess the necessary technical HR expertise to enable them to provide high quality advice and guidance on a range of HR/employment related matters. As this post holder will be instrumental in developing and supporting line managers, by equipping them with the skills and knowledge to they need to lead their teams with compassion Resilience along with the desire to working in a fast-paced, high-pressured environment and the ability to adapt quickly to changing priorities is a must for this role. The ideal candidate will be self-motivated and take full responsibility for developing and project managing respective activity within their area of responsibility, with support and guidance from the Head of Business HR.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please refer to the job description.
Working for us will be challenging but it is also rewarding, and we offer a range of benefits which include:
37.5 hour working week27 days holiday - moving to 33 days, (exclusive of Bank Holidays)NHS Pension and Death in Service schemeFree onsite car parkingIndependent occupational health provider as one of our support services.Employee assistance and counselling supportHigh street discounts
Hybrid working which included a minimum of two days per week on site. Please note, the main base for this post being either Estuary Point Liverpool or Middlebrook Bolton. However, you will be flexible and able to travel to any of the trusts sites within the north west area which covers the regions of Cumbria, Lancashire, Greater Manchester, Merseyside & Cheshire.
For informal discussion about the role, please contact Carla Marshall, Head of HR Business Partnering.
Job description
Job responsibilities
Please refer to the job description.
Working for us will be challenging but it is also rewarding, and we offer a range of benefits which include:
37.5 hour working week27 days holiday - moving to 33 days, (exclusive of Bank Holidays)NHS Pension and Death in Service schemeFree onsite car parkingIndependent occupational health provider as one of our support services.Employee assistance and counselling supportHigh street discounts
Hybrid working which included a minimum of two days per week on site. Please note, the main base for this post being either Estuary Point Liverpool or Middlebrook Bolton. However, you will be flexible and able to travel to any of the trusts sites within the north west area which covers the regions of Cumbria, Lancashire, Greater Manchester, Merseyside & Cheshire.
For informal discussion about the role, please contact Carla Marshall, Head of HR Business Partnering.
Person Specification
Skills / competencies
Essential
- Able to communicate complex and sensitive information to staff at all levels of the organisation and outside agencies using a wide variety of techniques (written, verbal etc).
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues, staff and representatives
- Strong analytical, problem solving, reasoning and decision-making skills
- Ability to design and implement changes to improve systems and processes
- Ability to monitor and analyse employee relations performance reports in order to identify areas of concern and implement improvement plans
- Able to work under pressure to achieve tight deadlines and maintain attention to detail
- Proactive and self-motivated
- Demonstrable compassionate and inclusive leadership
Qualification and knowledge
Essential
- Educated to degree level or equivalent
- Hold post-graduate Diploma in HRM/HRD qualification
- Evidence of relevant CPD
- An understanding of the current key workforce issues within the NHS and/or other public sector organisations
- An understanding of the principles of equal opportunities in relation to staff and service users
Experience
Essential
- Significant experience of managing a Hr function/team
- Experience of policy review, development and implementation through the use of effective consultation processes.
- Demonstrable experience in identifying workforce issues and developing appropriate HR interventions to support operational and strategic plans.
- Experience of supporting highly complex disciplinary and grievance matters in a timely manner in order
- Experience of successfully supporting operational teams with large scale organisational change initiatives.
- Experience in the provision of specialist advice on terms and conditions of service, and the application of HR policies and employment legislation up to board level
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification
Skills / competencies
Essential
- Able to communicate complex and sensitive information to staff at all levels of the organisation and outside agencies using a wide variety of techniques (written, verbal etc).
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues, staff and representatives
- Strong analytical, problem solving, reasoning and decision-making skills
- Ability to design and implement changes to improve systems and processes
- Ability to monitor and analyse employee relations performance reports in order to identify areas of concern and implement improvement plans
- Able to work under pressure to achieve tight deadlines and maintain attention to detail
- Proactive and self-motivated
- Demonstrable compassionate and inclusive leadership
Qualification and knowledge
Essential
- Educated to degree level or equivalent
- Hold post-graduate Diploma in HRM/HRD qualification
- Evidence of relevant CPD
- An understanding of the current key workforce issues within the NHS and/or other public sector organisations
- An understanding of the principles of equal opportunities in relation to staff and service users
Experience
Essential
- Significant experience of managing a Hr function/team
- Experience of policy review, development and implementation through the use of effective consultation processes.
- Demonstrable experience in identifying workforce issues and developing appropriate HR interventions to support operational and strategic plans.
- Experience of supporting highly complex disciplinary and grievance matters in a timely manner in order
- Experience of successfully supporting operational teams with large scale organisational change initiatives.
- Experience in the provision of specialist advice on terms and conditions of service, and the application of HR policies and employment legislation up to board level
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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