Job summary
Data Quality and Compliance Manager
Salary: Starting salary at £37,338 per annum with progression to £44,962
An exciting opportunity has arisen within the Qualifications and Centre Management Team at the North West Ambulance Service for a Data Quality and Compliance Manager. This is full-time role on a permanent basis (37.5 hours per week) and is based at either Trust HQ at Ladybridge Hall, Bolton or Estuary Point, Speke.
Why North West Ambulance Service?
We are an ambitious Ambulance Trust and pride ourselves on the difference we make to our people, our patients, and our communities.
We are committed to high quality work-based learning through education programmes, placements, employability schemes, volunteer schemes and apprenticeships.
Is this role for me?
If you consider yourself to befriendly, approachable,anddriven to make a difference, then this role might be just what you are looking for!
The role is an ideal opportunity for someone with significant knowledge and experience of working with apprenticeship data and ILR compliance, and who can provide evidenced assurance of conformity to external standards.
Demonstrable experience of centre management audit and regulatory compliance will be assessed during the recruitment process.
Regular travel in your own vehicle may be required across the North West (subject to Agenda for Change terms and conditions) whilst a reduction in unnecessary journeys via the use of technology will be actively encouraged.
Main duties of the job
This rewarding and challenging role is responsible for working with the Qualifications and Centre Manager to provide assurance of compliance with external standards eg Ofsted, ESFA etc, and also developing and maintaining data tracking, audit and control systems to contribute to effective internal monitoring and management of performance and compliance. You will be responsible for designing, scheduling and conducting thematic internal audits, analysing findings, taking corrective and preventative actions and reporting outcomes. You will manage and work with the Data and ILR Coordinators to ensure a robust system of learner enrolment and ongoing data management. You will maintain evidence of eligible apprenticeship delivery costs and expenditure of apprenticeship monies.
This role requires an enthusiastic and motivated individual who pays particular attention to detail; you will have an excellent understanding of the ESFA funding rules and critical factors used within ESFA audits. You must be a team player, be able to prioritise and manage a workload within tight deadlines, be confident at liaising with stakeholders at all levels and have excellent analytical skills. You will possess high level skills in Microsoft Office including Word and Excel.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Shortlisted applicants will be required to attend an assessment centre on Thursday 14th November 2024.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Shortlisted applicants will be required to attend an assessment centre on Thursday 14th November 2024.
Person Specification
Skills / competencies
Essential
- The confidence to challenge existing practices and to lead initiatives for new and efficient use of resources.
- Evidence of good organisational, planning and time management skills
- Ability to maintain confidentiality and deal with situations in a sensitive manner.
- Able to work to tight deadlines and pay attention to detail
- Able to prioritise and manage own work.
Experience
Essential
- Experience of data analysis to produce reports
- Experience of dealing with key stakeholders on behalf of the organisation
Qualification and knowledge
Essential
- Educated to level 6 or equivalent knowledge and experience in the field of data management and compliance
- English and maths qualifications at level 2
Skills / competencies
Essential
- Excellent inter-personal skills with ability to develop positive working relationships at all levels (internally/externally)
- The leadership qualities necessary to inspire others
- Strong analytical, problem solving, reasoning and decision-making.
- Able to communicate complex and sensitive information to staff at all levels of the organisation and externally and in a confident and professional manner
- Demonstrable compassionate and inclusive leadership with a collaborative leadership style which enables others to shine.
- Demonstrable IT skills to enable recording and reporting, specifically use of Excel
- Demonstrable compassionate and inclusive leadership
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities
- Ability to design and implement changes to implement improvements.
Qualification and knowledge
Essential
- Specialist knowledge of compliance to regulatory bodies and ESFA funding rules
Experience
Essential
- Knowledge and experience of ESFA contractual requirements and ESFA audits
- Experiences in utilisation of a variety of LMS to include: o PICS o ESFA Hub o Apprenticeship Service o Eportfolio systems
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Values and behaviours
Essential
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification
Skills / competencies
Essential
- The confidence to challenge existing practices and to lead initiatives for new and efficient use of resources.
- Evidence of good organisational, planning and time management skills
- Ability to maintain confidentiality and deal with situations in a sensitive manner.
- Able to work to tight deadlines and pay attention to detail
- Able to prioritise and manage own work.
Experience
Essential
- Experience of data analysis to produce reports
- Experience of dealing with key stakeholders on behalf of the organisation
Qualification and knowledge
Essential
- Educated to level 6 or equivalent knowledge and experience in the field of data management and compliance
- English and maths qualifications at level 2
Skills / competencies
Essential
- Excellent inter-personal skills with ability to develop positive working relationships at all levels (internally/externally)
- The leadership qualities necessary to inspire others
- Strong analytical, problem solving, reasoning and decision-making.
- Able to communicate complex and sensitive information to staff at all levels of the organisation and externally and in a confident and professional manner
- Demonstrable compassionate and inclusive leadership with a collaborative leadership style which enables others to shine.
- Demonstrable IT skills to enable recording and reporting, specifically use of Excel
- Demonstrable compassionate and inclusive leadership
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities
- Ability to design and implement changes to implement improvements.
Qualification and knowledge
Essential
- Specialist knowledge of compliance to regulatory bodies and ESFA funding rules
Experience
Essential
- Knowledge and experience of ESFA contractual requirements and ESFA audits
- Experiences in utilisation of a variety of LMS to include: o PICS o ESFA Hub o Apprenticeship Service o Eportfolio systems
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Values and behaviours
Essential
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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