Apprentice Widening Access Administrator

North West Ambulance Service NHS Trust

This job is now closed

Job summary

If you are an enthusiastic and motivated individual who pays particular attention to detail and want to kick start your career in Business Administration, then this is the role for you.

An exciting opportunity has arisen for an Widening Access Assistant Apprentice to join the North West Ambulance Service's Widening Access Team. The position is based at Ladybridge Hall, Bolton and will require you to work in a flexible manner to provide support to a diverse workload across a broad range of projects.

The post holder will provide vital assistance to the team; this role requires a highly organised, dynamic professional who possesses the capability to work on a variety of projects. As a Widening Access Assistant Apprentice, you will perform routine administrative duties such as minute taking, develop and maintain an effective and efficient filing system, create, implement and manage spreadsheets and databases. This exciting role will lead you to working with a variety of key stakeholders both inside and outside of the Trust and will provide the opportunity to be part of a team that delivers fundamental change to continually improve patient care.

Main duties of the job

The Widening Access Team here at NWAS is filled with friendly, dynamic and skilled professionals with a great ethos and drive for delivery. We are supportive, compassionate and focused on improving patient care with the projects we are delivering. We offer a clear career pathway and are passionate about developing our staff to succeed in their journey.

The organisation also places a high emphasis and importance on staff health and wellbeing with a pool of resources available to all staff and a range of support networks aimed at diversity and inclusion.

If you possess the experience and skills that we are looking for, care passionately about supporting the delivery of a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4377

Job locations

Ladybridge Hall

Bolton

BL1 5DD

Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Person Specification

Qualification and knowledge

Essential

GCSE grade 4-9 in English Literature or Language and in Mathematics or equivalent qualifications

Skills / competencies

Essential

High level of skills in Microsoft Office packages - Word, Excel, Outlook
Ability to organise and motivate others
Ability to work with a team to deliver effective and efficient services

Experience

Essential

Working with databases and data entry

Skills / competencies

Essential

Well-developed communication skills and an ability to communicate effectively through a variety of means.
Ability to manage own time, work under pressure, balance multiple priorities and meet deadlines.
Understands and maintains confidentiality at all times
Ability to produce statistical level written reports
Ability to listen and provide advice and support.
Non-judgmental approach and understanding of and confidentiality requirements
Strong commitment to community engagement for recruitment and support for learners
Flexibility in working hours to support department needs

Values and behaviours

Essential

Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Qualification and knowledge

Essential

Willingness to work towards completion of a Level 3 Business Administration Apprenticeship

Skills / competencies

Essential

Ability to work under own initiative and prioritise own workload
Willingness to work at a variety of locations, locally and regionally
Must be highly motivated, flexible and assertive

Experience

Essential

Working within a multidisciplinary team
Apprentices' role within the trust

Values and behaviours

Essential

oBeing at our best - professional and adaptable and takes pride in work
oMaking a difference - act with compassion, kindness and integrity towards everyone - Int

Person Specification

Qualification and knowledge

Essential

GCSE grade 4-9 in English Literature or Language and in Mathematics or equivalent qualifications

Skills / competencies

Essential

High level of skills in Microsoft Office packages - Word, Excel, Outlook
Ability to organise and motivate others
Ability to work with a team to deliver effective and efficient services

Experience

Essential

Working with databases and data entry

Skills / competencies

Essential

Well-developed communication skills and an ability to communicate effectively through a variety of means.
Ability to manage own time, work under pressure, balance multiple priorities and meet deadlines.
Understands and maintains confidentiality at all times
Ability to produce statistical level written reports
Ability to listen and provide advice and support.
Non-judgmental approach and understanding of and confidentiality requirements
Strong commitment to community engagement for recruitment and support for learners
Flexibility in working hours to support department needs

Values and behaviours

Essential

Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Qualification and knowledge

Essential

Willingness to work towards completion of a Level 3 Business Administration Apprenticeship

Skills / competencies

Essential

Ability to work under own initiative and prioritise own workload
Willingness to work at a variety of locations, locally and regionally
Must be highly motivated, flexible and assertive

Experience

Essential

Working within a multidisciplinary team
Apprentices' role within the trust

Values and behaviours

Essential

oBeing at our best - professional and adaptable and takes pride in work
oMaking a difference - act with compassion, kindness and integrity towards everyone - Int

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.