Administrative Officer

North West Ambulance Service NHS Trust

This job is now closed

Job summary

Are you a hardworking and efficient administrator looking for a new opportunity?

Do you have a desire to see a job well done? Are you motivated by helping your managers, staff and colleagues alike?

If so we are waiting to hear from you!

Main duties of the job

We are seeking an administration officer to join our team based at Stockport/Cheadle Ambulance Station within the Greater Manchester Area of the Paramedic Emergency Service. The post-holder will provide comprehensive administrative support to the management team within the operational group.

This will involve being immersed in the workings of the ambulance service. It will be a busy and varied role, producing data on excel spread sheets, undertaking rota planning, supporting meetings including producing agendas and minute taking, planning and supporting events, diary management, data entry and general day-to-day duties.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

13 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4331

Job locations

Stockport Ambulance Station

Stockport

SK4 1AY

Job description

Job responsibilities

Please ensure you read the Job description and Person Specification attached to the advert in full before applying.

Job description

Job responsibilities

Please ensure you read the Job description and Person Specification attached to the advert in full before applying.

Person Specification

Skills / Abilities

Essential

Proficient in word processing / computer skills.
Well-developed communication skills
Ability to work on own initiative
Prioritise a busy workload under pressure to meet demanding deadlines
Numerate and accurate
Excellent organisational qualities

Qualifications / Experience

Essential

Educated to GCSE/'0' Level standards in 5 subjects including English / Maths and valid experience in an administrative environment

Desirable

Working towards NVQ 3 in Business administration

Knowledge / Experience

Essential

Computer literate with an excellent understanding and skills in using spreadsheets (Microsoft Excel), Microsoft Word, PowerPoint and Outlook diary management.
Knowledge of "Data Protection Act"

Desirable

Use of Access databases
Understanding of Service
Policies and Procedures
Knowledge of staff rostering
Knowledge of "Caldecott"
Experience of working with GRS Rostering System

Personal

Essential

Smart professional appearance
Confidentiality
Self-motivated
Pleasant telephone manner
Excellent health record

General

Essential

Flexibility of working hours / practices

Desirable

Current driving licence
Own or have daily access to a car

Person Specification

Skills / Abilities

Essential

Proficient in word processing / computer skills.
Well-developed communication skills
Ability to work on own initiative
Prioritise a busy workload under pressure to meet demanding deadlines
Numerate and accurate
Excellent organisational qualities

Qualifications / Experience

Essential

Educated to GCSE/'0' Level standards in 5 subjects including English / Maths and valid experience in an administrative environment

Desirable

Working towards NVQ 3 in Business administration

Knowledge / Experience

Essential

Computer literate with an excellent understanding and skills in using spreadsheets (Microsoft Excel), Microsoft Word, PowerPoint and Outlook diary management.
Knowledge of "Data Protection Act"

Desirable

Use of Access databases
Understanding of Service
Policies and Procedures
Knowledge of staff rostering
Knowledge of "Caldecott"
Experience of working with GRS Rostering System

Personal

Essential

Smart professional appearance
Confidentiality
Self-motivated
Pleasant telephone manner
Excellent health record

General

Essential

Flexibility of working hours / practices

Desirable

Current driving licence
Own or have daily access to a car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.