PTS NCA & Quality Administrator

North West Ambulance Service NHS Trust

This job is now closed

Job summary

To provide administration duties in support of the PTS Quality & Performance Manager and the Quality & Performance Team Leader to support the delivery of Non-Contracted PTS activity, ensure costing for this activity is accurate and maintain PTS Online relating to user Access Accounts and compliance.

To support maintenance and development of the PTS Cleric System.

Provide any other ad-hoc Quality & performance administration as determined by the Quality & Performance Manager

Main duties of the job

Main Duties of Job

Monitoring requests for NON Contract Activity (NCA).
Liaising with CCG's to raise transport payment authorisation for NCA.
Maintain full CAD system records to support NCA procedures.
Provide weekly reports to finance department to facilitate Invoice generation for all NWAS NCA.
Extraction of rostering profile from GRS and transfer details into cleric to create NWAS PTS shift structure.
Monitor requests for PTS Online access.
Manage Cleric users and maintain group compliance
Manage PTS Online users and maintain group compliance
Support the Quality & Performance Manager with Cleric System developments and maintenance of system integrity
Provide administration support for Cleric system developments and updates

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

23 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4311

Job locations

Broughton HQ

Preston

PR3 5LN

Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Person Specification

Formal Qualifications

Essential

Educated to diploma level, or have equivalent level of knowledge / experience
Minimum of English & Mathematics GCSE Grade C or above or equivalent qualifications

Desirable

ECDL Qualification Typing / Word / Data Processing

Personal Qualities

Essential

Ability to manage and organise own challenging workload

Previous Experience

Essential

Experience of working in the NHS or similar large organisation
Implementing new procedures and/or systems

Desirable

Providing training to large groups of staff
Evidence of effective operation and understanding of the Cleric system or similar passenger logistics application

Specific Abilities, Knowledge, Aptitude

Essential

Experience of dealing with conflict and challenge when managing NCA journey procedures
Good knowledge of Windows based software packages

Personal Qualities

Essential

Able to work on own initiative
Good interpersonal skills, including listening and communicating
Ability to work as part of a team, develop effective working relationships and demonstrate professional credibility

Specific Abilities, Knowledge, Aptitude

Essential

Confident working to extract handle datasets following clearly defined procedures
Engagement and influencing skills

Personal Qualities

Essential

Ability to focus for extended periods of time when checking invoices and achieve high levels of accuracy
Flexible and adaptive approach to work

Person Specification

Formal Qualifications

Essential

Educated to diploma level, or have equivalent level of knowledge / experience
Minimum of English & Mathematics GCSE Grade C or above or equivalent qualifications

Desirable

ECDL Qualification Typing / Word / Data Processing

Personal Qualities

Essential

Ability to manage and organise own challenging workload

Previous Experience

Essential

Experience of working in the NHS or similar large organisation
Implementing new procedures and/or systems

Desirable

Providing training to large groups of staff
Evidence of effective operation and understanding of the Cleric system or similar passenger logistics application

Specific Abilities, Knowledge, Aptitude

Essential

Experience of dealing with conflict and challenge when managing NCA journey procedures
Good knowledge of Windows based software packages

Personal Qualities

Essential

Able to work on own initiative
Good interpersonal skills, including listening and communicating
Ability to work as part of a team, develop effective working relationships and demonstrate professional credibility

Specific Abilities, Knowledge, Aptitude

Essential

Confident working to extract handle datasets following clearly defined procedures
Engagement and influencing skills

Personal Qualities

Essential

Ability to focus for extended periods of time when checking invoices and achieve high levels of accuracy
Flexible and adaptive approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.