Associated Chief Information Officer - Data Insights & Intelligence

North West Ambulance Service NHS Trust

Information:

This job is now closed

Job summary

We are looking to recruit an Associate Chief Information Officer for Data Insights and Intelligence as part of the Digital Senior Management Team. This role will be key to enabling the Trust to achieve its ambitions to transform Urgent and Emergency care as a data driven organisation. The post holder will work with the Chief Information Officer and the Digital senior management team to deliver on the Data Insights and Intelligence plans, developing a vision and strategy for data insights and intelligence and building the capability and capacity of the team to support the Trust to deliver it's ambition to be the best ambulance service in the UK.

The advert will close on 12th May, a Situational Judgement Test for shortlisted candidates will be issued by 15th May and an assessment centre will be held on 22nd May.

Main duties of the job

The post holder in summary will be responsible for

  • Developing a clear strategy and vision for data within NWAS to enable the trust to make better decisions through better data and better analysis
  • Development of the data roadmap in collaboration with senior leaders from across the trust
  • Understanding and advising on the latest trends and insights around the utilisation of data, analytics and artificial intelligence
  • Leading the data teams in delivering a robust, responsive and sustainable service that supports the trust in its strategic aims
  • Working across the Trust to bring leaders and content experts together to use data to evaluate and improve our services
  • Developing and maintaining relationships with external stakeholders within the NHS and outside the NHS

All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£70,417 to £81,138 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4271-LR

Job locations

Parkway

Manchester

M14 7LU


Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Person Specification

Skills / competencies

Essential

  • Excellent leadership skills that enable collaborative working towards a shared vision
  • Strong leadership skills with the ability to effectively manage and inspire a team of BI professionals
  • Extensive experience in the field of business intelligence and digital development, including data analysis, reporting, data visualization and software development
  • Proven track record of developing and implementing BI strategies and solutions that drive business growth and improve decision-making processes.
  • Excellent interpersonal skills with the ability to persuade and influence at all levels
  • Excellent written and verbal communication skills
  • Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources
  • The ability to demonstrate original thought and apply innovative approaches
  • Good team building skills with the ability to motivate other people and manage conflict
  • Programme / project Management skills with the ability to manage complex workloads
  • Ability to work well under pressure, prioritise, delegate and meet challenging deadlines
  • High level of presentation skills with the ability to adapt style and approach to a variety of audiences
  • Ability to teach and coach others at all levels
  • Good attention to detail
  • Knowledge of cloud-based BI solutions and experience with cloud platforms such as AWS or Azure.
  • Advanced user of Microsoft Project
  • Competent user of information systems such as Microsoft Office Suite, including Project and Access
  • Strong proficiency in BI tools and technologies, such as data visualization platforms (e.g., Tableau, Power BI) and analytics software
  • Excellent data storytelling and presentation skills to effectively communicate insights and findings to stakeholders
  • Advanced user of information systems such as Microsoft Office Suite, including Visio, spreadsheets and databases.
  • Driving license (full)
  • Demonstrable compassionate and inclusive leadership.
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities.

Qualification and knowledge

Essential

  • Bachelor's or Master's degree in a relevant field such as computer science, information systems, or business analytics or equivalent industry experience
  • Evidence of further personal professional development

Experience

Essential

  • Significant experience of strategic planning to support wider organisational objectives
  • In-depth knowledge of BI tools and technologies, such as data warehousing, ETL (Extract, Transform, Load), and analytics platforms.
  • Proficiency in SQL (Structured Query Language) and other data querying languages
  • Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from complex datasets.
  • Familiarity with data governance and data quality best practices.
  • Strong project management skills, with the ability to prioritise tasks and deliver projects within specified timelines
  • Significant experience working a senior level in a large and complex organisation
  • Experience of leading innovative approaches to business intelligence
  • Experience of building relationships and managing difficult partnership to achieve goals
  • Knowledge of a variety of analytical and data display methods to understand variation at a process, system and population level
  • Experience of Informatics Department Management
  • Experience of managing complex projects using a proven Project Methodology.
  • Experience of managing an extensive workload in complex environments
  • Understanding of Information Governance
  • Understanding of Information reporting methods
  • Understanding of NHS information requirements
  • A sound understanding of business process and importance of quality data
  • Understanding of Performance Management
  • Understanding and experience of different methodologies and approaches to project delivery, e.g. sprint, prince 2

Values and behaviours

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Values and behaviours

Essential

  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification

Skills / competencies

Essential

  • Excellent leadership skills that enable collaborative working towards a shared vision
  • Strong leadership skills with the ability to effectively manage and inspire a team of BI professionals
  • Extensive experience in the field of business intelligence and digital development, including data analysis, reporting, data visualization and software development
  • Proven track record of developing and implementing BI strategies and solutions that drive business growth and improve decision-making processes.
  • Excellent interpersonal skills with the ability to persuade and influence at all levels
  • Excellent written and verbal communication skills
  • Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources
  • The ability to demonstrate original thought and apply innovative approaches
  • Good team building skills with the ability to motivate other people and manage conflict
  • Programme / project Management skills with the ability to manage complex workloads
  • Ability to work well under pressure, prioritise, delegate and meet challenging deadlines
  • High level of presentation skills with the ability to adapt style and approach to a variety of audiences
  • Ability to teach and coach others at all levels
  • Good attention to detail
  • Knowledge of cloud-based BI solutions and experience with cloud platforms such as AWS or Azure.
  • Advanced user of Microsoft Project
  • Competent user of information systems such as Microsoft Office Suite, including Project and Access
  • Strong proficiency in BI tools and technologies, such as data visualization platforms (e.g., Tableau, Power BI) and analytics software
  • Excellent data storytelling and presentation skills to effectively communicate insights and findings to stakeholders
  • Advanced user of information systems such as Microsoft Office Suite, including Visio, spreadsheets and databases.
  • Driving license (full)
  • Demonstrable compassionate and inclusive leadership.
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities.

Qualification and knowledge

Essential

  • Bachelor's or Master's degree in a relevant field such as computer science, information systems, or business analytics or equivalent industry experience
  • Evidence of further personal professional development

Experience

Essential

  • Significant experience of strategic planning to support wider organisational objectives
  • In-depth knowledge of BI tools and technologies, such as data warehousing, ETL (Extract, Transform, Load), and analytics platforms.
  • Proficiency in SQL (Structured Query Language) and other data querying languages
  • Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from complex datasets.
  • Familiarity with data governance and data quality best practices.
  • Strong project management skills, with the ability to prioritise tasks and deliver projects within specified timelines
  • Significant experience working a senior level in a large and complex organisation
  • Experience of leading innovative approaches to business intelligence
  • Experience of building relationships and managing difficult partnership to achieve goals
  • Knowledge of a variety of analytical and data display methods to understand variation at a process, system and population level
  • Experience of Informatics Department Management
  • Experience of managing complex projects using a proven Project Methodology.
  • Experience of managing an extensive workload in complex environments
  • Understanding of Information Governance
  • Understanding of Information reporting methods
  • Understanding of NHS information requirements
  • A sound understanding of business process and importance of quality data
  • Understanding of Performance Management
  • Understanding and experience of different methodologies and approaches to project delivery, e.g. sprint, prince 2

Values and behaviours

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Values and behaviours

Essential

  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Parkway

Manchester

M14 7LU


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Parkway

Manchester

M14 7LU


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Chief Information Officer

Jenny Wharton

jenny.wharton@nwas.nhs.uk

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£70,417 to £81,138 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4271-LR

Job locations

Parkway

Manchester

M14 7LU


Supporting documents

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