Communications Assistant

North West Ambulance Service NHS Trust

This job is now closed

Job summary

Communications Assistant (maternity cover)

We are looking for a band 3 full-time Communications Assistant to support the senior management and wider Communications and Engagement Team in the full spectrum of communications administration. The role will provide maternity cover for the substantive postholder from July 2024 for approximately one year). Based at Ladybridge Hall, Bolton the successful candidate will provide an organisational and administrative function in relation to communication projects and campaigns, event planning and media requests.

Main duties of the job

The post holder will be the first point of contact for the team's key digital mailboxes and oversee the distribution and logging of Freedom of Information (FOI) requests as well as the production of monthly returns and reports, record keeping, information provision and general administrative duties including the production of team dashboards; agenda and action logs.

The role is varied and provides an excellent grounding in communication administrative skills within the ambulance and NHS/emergency service. Strong written and verbal communication skills are required as well as attention to detail and excellent record keeping and planning. Creativity and enthusiasm for the job are essential.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

19 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum

Contract

Fixed term

Duration

13 months

Working pattern

Full-time

Reference number

242-4258

Job locations

Ladybridge Hall

Bolton

BL1 5DD

Job description

Job responsibilities

Please ensure you read the Job Description and Person Specification attached to the advert in full before applying.

Job description

Job responsibilities

Please ensure you read the Job Description and Person Specification attached to the advert in full before applying.

Person Specification

Qualifications and Education

Essential

At least five GCSEs in grades A - C including English and Mathematics

Desirable

A level English, NVQ/SVQ Level 3, or a BTEC National qualification relating to business administration

Skills and Abilities

Essential

Excellent verbal and written communication skills
Excellent organisational and administrative skills
An ability to co-ordinate your own work plans and manage your time effectively
Demonstrate excellent IT literate and keyboard skills
An ability to demonstrate flexibility and be able to adapt to a changing environment
Demonstrate effective planning skills
The ability to work within a team

Knowledge and Experience

Essential

12 months experience of office administration
Experience of a range of IT software packages including Microsoft office
Experience of social media channels and their usage with different audiences
Ability to work under pressure and to tight deadlines
Attention to detail and meticulous record keeping

Desirable

Demonstrable interest in communications/public relations
Awareness of media and PR techniques

Personal Attributes

Essential

Desire to improve and develop communication skills and expertise

Desirable

Enthusiasm and passion for communications

Person Specification

Qualifications and Education

Essential

At least five GCSEs in grades A - C including English and Mathematics

Desirable

A level English, NVQ/SVQ Level 3, or a BTEC National qualification relating to business administration

Skills and Abilities

Essential

Excellent verbal and written communication skills
Excellent organisational and administrative skills
An ability to co-ordinate your own work plans and manage your time effectively
Demonstrate excellent IT literate and keyboard skills
An ability to demonstrate flexibility and be able to adapt to a changing environment
Demonstrate effective planning skills
The ability to work within a team

Knowledge and Experience

Essential

12 months experience of office administration
Experience of a range of IT software packages including Microsoft office
Experience of social media channels and their usage with different audiences
Ability to work under pressure and to tight deadlines
Attention to detail and meticulous record keeping

Desirable

Demonstrable interest in communications/public relations
Awareness of media and PR techniques

Personal Attributes

Essential

Desire to improve and develop communication skills and expertise

Desirable

Enthusiasm and passion for communications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.