Job summary
We are looking for a dynamic, enthusiastic and forward thinking individual to work within the Facilities Management (FM) department. The successful candidate will need to be able to demonstrate that they are proactive and can deliver high levels of support effectively. The post holder will need to continually review and reprioritise their workload as new and emerging pressures arise.
Professional discussions to be held at Broughton on the 01.03.2024
The post holder will be based between Broughton and HQ and will be required to occasionally travel around the Trust to other stations and premises.
Main duties of the job
You will need to possess excellent interpersonal and communication skills together with the ability to develop detailed plans for improvements, with tenacious follow through to completion, on a wide range of products and services.
We are looking for an individual who has demonstrably high administration experience and an in-depth knowledge of FM within an NHS setting as well as strong computer literacy in Microsoft Office, particular capability in full application of Excel will be advantageous.
Flexible working arrangements apply to this role.
NWAS is committed to employing compassionate, inclusive and adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our trust values and leadership philosophy. Applicants are requested to be available on DATE for the selection process.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job description and Person Specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have read the full Job description and Person Specification before applying for this role.
Person Specification
Skills / competencies
Essential
- Ability to organise and plan own workload and that of a team and the ability to use initiative to effectively switch between a range of activities to effectively prioritise tasks
- Ability to manage conflicting demands on time and resources to deliver objectives
- Ability to work under pressure responding to tight deadlines and short notice periods.
- Ability to communicate effectively at all levels in an appropriate manner, verbally, in writing and face to face, displaying tact when dealing with sensitive or contentious issues
- Ability to negotiate and influence persuasively in order to obtain approval, agreement and co-operation with all contacts
- Ability to understand and interpret NHSE publications and internal policies and procedures withing the remit of the role
- Ability to command confidence and respect from internal colleagues and external stakeholders at all levels
- Excellent data inputting and retrieval skills on a variety of computer programs. Keyboard & presentation skills to ensure the quality production of complex and lengthy documents and reports.
- Ability to design and implement changes to improve systems and processes for effective collection, interpretation and presentation of data and to produce accurate, appropriate reports
- Ability to provide administrative support to a range of meetings including internal department and meetings with external contract providers. The ability to accurately record and produce formal minutes from the meetings
- Demonstrate sensitivity to the needs of individuals & groups and the ability to deal with sensitive information whilst maintaining confidentiality
- Attention to detail to ensure production of quality, accurate documents and reports
- Office management and supervisory skills
- Demonstrate commitment to, and enthusiasm for ongoing personal development & the development of staff through encouragement, support and motivation to enhance team skill and opportunities.
Qualification and knowledge
Essential
- Educated to degree level in business administration/management or equivalent level of knowledge acquired through course or experience
- Minimum of English & Mathematics GCSE at grade C or above
- Evidence of Continued Professional Development
- Computer literate with an excellent understanding of Microsoft office suite. Ability to absorb, understand and manipulate software programmes and applications relevant to the role
Experience
Essential
- Experience in a facilities management role
- Experience & background knowledge of procurement and finance procedures.
- Understanding of facilities management terminology and procedures
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Person Specification
Skills / competencies
Essential
- Ability to organise and plan own workload and that of a team and the ability to use initiative to effectively switch between a range of activities to effectively prioritise tasks
- Ability to manage conflicting demands on time and resources to deliver objectives
- Ability to work under pressure responding to tight deadlines and short notice periods.
- Ability to communicate effectively at all levels in an appropriate manner, verbally, in writing and face to face, displaying tact when dealing with sensitive or contentious issues
- Ability to negotiate and influence persuasively in order to obtain approval, agreement and co-operation with all contacts
- Ability to understand and interpret NHSE publications and internal policies and procedures withing the remit of the role
- Ability to command confidence and respect from internal colleagues and external stakeholders at all levels
- Excellent data inputting and retrieval skills on a variety of computer programs. Keyboard & presentation skills to ensure the quality production of complex and lengthy documents and reports.
- Ability to design and implement changes to improve systems and processes for effective collection, interpretation and presentation of data and to produce accurate, appropriate reports
- Ability to provide administrative support to a range of meetings including internal department and meetings with external contract providers. The ability to accurately record and produce formal minutes from the meetings
- Demonstrate sensitivity to the needs of individuals & groups and the ability to deal with sensitive information whilst maintaining confidentiality
- Attention to detail to ensure production of quality, accurate documents and reports
- Office management and supervisory skills
- Demonstrate commitment to, and enthusiasm for ongoing personal development & the development of staff through encouragement, support and motivation to enhance team skill and opportunities.
Qualification and knowledge
Essential
- Educated to degree level in business administration/management or equivalent level of knowledge acquired through course or experience
- Minimum of English & Mathematics GCSE at grade C or above
- Evidence of Continued Professional Development
- Computer literate with an excellent understanding of Microsoft office suite. Ability to absorb, understand and manipulate software programmes and applications relevant to the role
Experience
Essential
- Experience in a facilities management role
- Experience & background knowledge of procurement and finance procedures.
- Understanding of facilities management terminology and procedures
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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