Job summary
Senior Clinical Advisors NHS 111 - Band 6 (Nurses & Paramedics).
Bolton & Liverpool
Nurses and Paramedics, are you ready to make your next career move away from a hospital or community setting? Or maybe you are looking for something less physically demanding, but still want a challenge and to learn new skills or to use your existing skills and experience in a new way?
With openings at our NHS 111 contact centre based either in Middlebrook, Bolton or Estuary Point, Speke, as a Senior Clinical Advisor you will be responsible for the telephone & video assessment of callers with a wide spectrum of clinical conditions and ensuring they get the right care, at the right time, in the right place; every time.
Training for this role is on a full-time basis and lasts between 5 and 10 weeks, depending on the triage tool that staff are being trained to use. The classroom element of the training is Monday to Friday 08:00-16:00, with mentorship taking place working shifts with experienced staff taking live calls. Candidates must ensure that they are able to commit to this training IN FULL, as no annual leave can be taken whilst in training.
Main duties of the job
What we are looking for:
- Registered nurse's or paramedics with at least 3 years' experience; preferably in a pre-hospital, primary care or ED setting.
- Excellent leadership and mentoring skills to support staff.
- Resilient, highly motivated and passionate about delivering quality patient care.
- An ability to adapt to a new and challenging setting.
- Basic computer skills.
- Candidates who are fully flexible with availability to cover a 24/7 period, inc working 6/8 weekend shifts per month
- What we offer in return:
-
- Contracts available for minimum of 20 hours up to 37.5 hours.
- Partial homeworking may be considered after the probationary period.
- Basic salary of £35,392 - £42,618 (pro rata for part time staff) plus A4C Section 2 unsocial hour's payments.
- All usual NHS T&C's apply.
- Access to numerous further opportunities within NWAS and the NHS.
This is a vital patient care role that delivers high quality clinical advice to patients who have called the 24-hour NHS 111 service.
North West Ambulance Service Clinical Advisor: "We offer a unique environment to expand your skills into other areas of clinical expertise where you are exposed to a range of diverse patients who call 111 for clinical advice. Where else would that happen? Being part of the NWAS family and NHS 111 service enhances your skills and development and makes a real difference to patients."
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Interviews will take place at our Middlebrook and Estuary Point sites during early March 2024. Please ensure that you can attend in person for an interview, if invited, during this period.
Training courses are currently planned to commence on 29th April 2024, 13th May 2024, 24th June 2024 and 15th July 2024 however these dates should be used as a guide only with exact training dates and the course duration being confirmed when any offer of employment is made after interview.
Please ensure you read the full Job Description and Person Specification and demonstrate how your knowledge and experience meets the criteria contained within those documents in your supporting statement.
virtual support sessions
We have a series of virtual support sessions planned for applicants who are interested in the role. These sessions look at the role in a little more detail and will allow you the opportunity to ask any questions that you may have. The sessions also include a short demonstration of the online application system that we use, and how to navigate your way around it along with some application hints and tips for those who might need these.
There is no need to pre book onto the sessions just turn up at the session that is the most convenient for you. The sessions are being hosted on Microsoft Teams, which will run on most computers, tablets, and mobile phones. The session dates and times are below, along with the Teams link. We anticipate the sessions lasting between an hour and a half, and two hours although this is dependent on how many questions get asked on the day.
13th Feb 18.00
Join on your computer, mobile app or room device
Click here to join the meeting
15th Feb 18.00
Join on your computer, mobile app or room device
Click here to join the meeting
16th Feb 13.00
Join on your computer, mobile app or room device
Click here to join the meeting
20th Feb 17.30
Join on your computer, mobile app or room device
Click here to join the meeting
For further information, please contact Phil Cuthell, 111 Clinical Services Manager-phil.cuthell@nwas.nhs.uk
For further details / informal visits contact:
Name - Phil Cuthell
Job title - Clinical Services Manager
Email address -phil.cuthell@nwas.nhs.uk
Telephone number - 07812 304813
Job description
Job responsibilities
Interviews will take place at our Middlebrook and Estuary Point sites during early March 2024. Please ensure that you can attend in person for an interview, if invited, during this period.
Training courses are currently planned to commence on 29th April 2024, 13th May 2024, 24th June 2024 and 15th July 2024 however these dates should be used as a guide only with exact training dates and the course duration being confirmed when any offer of employment is made after interview.
Please ensure you read the full Job Description and Person Specification and demonstrate how your knowledge and experience meets the criteria contained within those documents in your supporting statement.
virtual support sessions
We have a series of virtual support sessions planned for applicants who are interested in the role. These sessions look at the role in a little more detail and will allow you the opportunity to ask any questions that you may have. The sessions also include a short demonstration of the online application system that we use, and how to navigate your way around it along with some application hints and tips for those who might need these.
There is no need to pre book onto the sessions just turn up at the session that is the most convenient for you. The sessions are being hosted on Microsoft Teams, which will run on most computers, tablets, and mobile phones. The session dates and times are below, along with the Teams link. We anticipate the sessions lasting between an hour and a half, and two hours although this is dependent on how many questions get asked on the day.
13th Feb 18.00
Join on your computer, mobile app or room device
Click here to join the meeting
15th Feb 18.00
Join on your computer, mobile app or room device
Click here to join the meeting
16th Feb 13.00
Join on your computer, mobile app or room device
Click here to join the meeting
20th Feb 17.30
Join on your computer, mobile app or room device
Click here to join the meeting
For further information, please contact Phil Cuthell, 111 Clinical Services Manager-phil.cuthell@nwas.nhs.uk
For further details / informal visits contact:
Name - Phil Cuthell
Job title - Clinical Services Manager
Email address -phil.cuthell@nwas.nhs.uk
Telephone number - 07812 304813
Person Specification
Skills & Experience
Essential
- Minimum of 3 years post registration clinical experience in a primary or acute care setting, emergency department or pre-hospital role OR evidence of credible experience in a previous role.
- Understanding of Clinical Governance.
- Awareness of the issues relating to vulnerable people.
- Advanced patient assessment skills
- Evidence of Leadership skills.
- IT literate with good keyboard skills.
- Able to use own initiative & work independently.
- Excellent communication skills including non-face to face.
- Awareness and/ or experience of working toward performance and quality targets and the contribution these make to patient care.
- Experience of supporting other through Preceptorship, Mentorship or Coaching.
- Ability to prioritise and delegate working as part of a team.
- Additional professional qualifications and/ or evidence of supporting learning in a clinical environment.
Desirable
- Evidence of liaising with multidisciplinary agencies both internal and external to the organisation.
Education & Qualifications
Essential
- Registered Nurse RN Level 1 sub part 1 of the NMC register Registered Paramedic with HPCP registration.
Desirable
- Evidence of continuing professional development.
Person Specification
Skills & Experience
Essential
- Minimum of 3 years post registration clinical experience in a primary or acute care setting, emergency department or pre-hospital role OR evidence of credible experience in a previous role.
- Understanding of Clinical Governance.
- Awareness of the issues relating to vulnerable people.
- Advanced patient assessment skills
- Evidence of Leadership skills.
- IT literate with good keyboard skills.
- Able to use own initiative & work independently.
- Excellent communication skills including non-face to face.
- Awareness and/ or experience of working toward performance and quality targets and the contribution these make to patient care.
- Experience of supporting other through Preceptorship, Mentorship or Coaching.
- Ability to prioritise and delegate working as part of a team.
- Additional professional qualifications and/ or evidence of supporting learning in a clinical environment.
Desirable
- Evidence of liaising with multidisciplinary agencies both internal and external to the organisation.
Education & Qualifications
Essential
- Registered Nurse RN Level 1 sub part 1 of the NMC register Registered Paramedic with HPCP registration.
Desirable
- Evidence of continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
North West Ambulance Service NHS Trust
Address
111 Operational Delivery Mersey & 111 Operational Delivery Middlebrook
Sefton House, Northgate Close
Bolton
BL6 6PQ
Employer's website
https://www.nwas.nhs.uk/ (Opens in a new tab)
.png){kind=logo}
