Job summary
We are looking to recruit a highly motivated and flexible individual to the role of Ambulance Liaison Officer based within the Cumbria and Lancs area of NWAS.
- Position - Ambulance Liaison Officer
- Location - Cumbria and Lancs Area.
- Type - Permanent
Ensure you complete the application form to the best of your knowledge. Falsifying or providing misleading information on your application form could result in your application being withdrawn.
Please note applicants will be contacted via the email account which they have used to apply for the post. Therefore it is important that you check this regularly.
Be Think Do is our leadership philosophy. NWAS is investing in developing a nurturing,positive and thriving culture, recruiting leaders that demonstrate our Be Think Dobehaviours. There are a number of stages to finding the right candidate for the position:application; completion of a situation judgement test; assessment centre; professional discussion. At eachstage you will be advised if you are to progress to the next stage.
NWAS is an inclusive employer and welcomes applications from all underrepresentedgroups to ensure our workforce reflects the diversity of the communities we serve.
Main duties of the job
The post holder will be required to Attend Acute Trusts across the area as required, this role involves the effective and efficient management of the handover process from ambulance resources to Acute Trust. The post holders will ideally have supervisory experience. You must possess good communication skills and have the ability to influence decisions within the Acute Trust setting.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Person Specification
Qualifications
Essential
Desirable
- Bronze Commander CBRN E2
- Institute of Leadership and Management - Introductory Certificate in First Line Management or equivalent experience
Knowledge/Experience
Essential
- Thorough and practical understanding of Service policies and procedures especially divert/deflection guidance.
Desirable
- Previous supervisory management experience
Specific Skills and Abilities
Essential
- Have the ability to influence and negotiate with others
- Effective interpersonal skills including written, verbal and listening
- Have the ability to motivate and lead others
- Time management, decision making and organizational skills
- Hold a valid EU Driving License with C1 category, (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
- Possession of IT Skills
Desirable
- Experience of problem solving in a work environment
Personal Attributes
Essential
- Self motivated
- Ability to project a professional image
- Commitment to Continuous Professional Development
Desirable
- Ability to work on own initiative
Other Requirements
Essential
- Be physically fit to undertake the role
- Demonstrate an excellent attendance and unblemished work record (information will be sought during the recruitment process)
- Flexibility of working hours and location
Person Specification
Qualifications
Essential
Desirable
- Bronze Commander CBRN E2
- Institute of Leadership and Management - Introductory Certificate in First Line Management or equivalent experience
Knowledge/Experience
Essential
- Thorough and practical understanding of Service policies and procedures especially divert/deflection guidance.
Desirable
- Previous supervisory management experience
Specific Skills and Abilities
Essential
- Have the ability to influence and negotiate with others
- Effective interpersonal skills including written, verbal and listening
- Have the ability to motivate and lead others
- Time management, decision making and organizational skills
- Hold a valid EU Driving License with C1 category, (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
- Possession of IT Skills
Desirable
- Experience of problem solving in a work environment
Personal Attributes
Essential
- Self motivated
- Ability to project a professional image
- Commitment to Continuous Professional Development
Desirable
- Ability to work on own initiative
Other Requirements
Essential
- Be physically fit to undertake the role
- Demonstrate an excellent attendance and unblemished work record (information will be sought during the recruitment process)
- Flexibility of working hours and location
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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