Job summary
An exciting opportunity has arisen for a Project Support Manager to join the North West Ambulance Service's established Programme Management Office (PMO). This is a full-time permanent role and is an excellent opportunity for further development of project and programme management skills for the right candidate.
The PMO here at NWAS is filled with friendly, dynamic, supportive, and skilled project professionals with a great ethos and drive for delivery. We are supportive, compassionate, and focused on improving patient care with the projects we are delivering. We offer a clear career pathway and are passionate about developing our staff to succeed in their project management journey.
Working as part of the Centre of Excellence within the PMO, your role will be to support the delivery of assigned projects within defined programmes of work through application of project management tools, techniques and experience including MS Project Plans. You will ensure the delivery of the key project milestones within agreed financial, scope, quality and time parameters as identified within the project documents. You will also ensure projects will be delivered in accordance with Trust project governance.
Main duties of the job
As a Project Support Manager, you will take a proactive approach to updating project plans and project controls, including recording actions and understanding and recording risks, issues and lessons learnt; taking detailed minutes is also an essential part of this role. Furthermore, you will support project leads in achieving key project milestones within agreed financial, scope and time parameters identified within the Project Initiation Documentation.
The role requires an enthusiastic and motivated individual who has excellent skills in attention to detail, you must be a team player, able to prioritise and manage a diverse workload within tight deadlines, be confident at report writing, have good analytical skills and be competent in the use of IT packages; outlook, word and excel.
The post holder will be based in Broughton but will be expected to work in a flexible manner across the whole NWAS footprint. Regular travel in your own vehicle will be required (subject to Agenda for Change terms & conditions) whilst a reduction in unnecessary journeys via the use of technology will be actively encouraged.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
For more information, or an informal discussion, please contact Katie Ridge, Porfolio Assurance Manager, by email katie.ridge@nwas.nhs.uk or telephone 07812304579.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
For more information, or an informal discussion, please contact Katie Ridge, Porfolio Assurance Manager, by email katie.ridge@nwas.nhs.uk or telephone 07812304579.
Person Specification
Qualifications and Education
Essential
- Graduate level qualification or equivalent experience in a project management discipline.
- PRINCE2 Foundation qualified.
Desirable
- PRINCE2 Practitioner qualified.
- Agile Project Management Qualification.
Skills and Abilities
Essential
- Excellent interpersonal skills, able to engage with all levels of hierarchy.
- Good verbal and written communication skills including report writing, presentations and system specifications.
- Ability to work on own or in a group with minimal direct supervision.
- A flexible and methodical approach to work to meet the needs of the role.
- Excellent IT skills, able to use a wide range of software packages including Visio, Microsoft Project, Powerpoint, Excel - produce spreadsheets/formulas etc.
- Excellent organisation skills and team leader skills.
- Ability to keep accurate and complete records consistent with best practice policies and procedures.
- Strong analytical and investigative skills.
Desirable
- Ability to negotiate, persuade and manage conflict.
Knowledge and Experience
Essential
- Experience of prioritising workload and working to set time parameters.
- Experience of handling confidential information.
Desirable
- Project Management Experience.
- Experience of Project Management in a 24/7/365 environment.
- Knowledge of project management including change management, benefit realisation and workforce redesign.
- Knowledge of current government policies regarding the NHS programme for change.
- Experience of policy formation and procedures in relation to Programme Management Offices.
- Previous experience in NHS environment.
Person Specification
Qualifications and Education
Essential
- Graduate level qualification or equivalent experience in a project management discipline.
- PRINCE2 Foundation qualified.
Desirable
- PRINCE2 Practitioner qualified.
- Agile Project Management Qualification.
Skills and Abilities
Essential
- Excellent interpersonal skills, able to engage with all levels of hierarchy.
- Good verbal and written communication skills including report writing, presentations and system specifications.
- Ability to work on own or in a group with minimal direct supervision.
- A flexible and methodical approach to work to meet the needs of the role.
- Excellent IT skills, able to use a wide range of software packages including Visio, Microsoft Project, Powerpoint, Excel - produce spreadsheets/formulas etc.
- Excellent organisation skills and team leader skills.
- Ability to keep accurate and complete records consistent with best practice policies and procedures.
- Strong analytical and investigative skills.
Desirable
- Ability to negotiate, persuade and manage conflict.
Knowledge and Experience
Essential
- Experience of prioritising workload and working to set time parameters.
- Experience of handling confidential information.
Desirable
- Project Management Experience.
- Experience of Project Management in a 24/7/365 environment.
- Knowledge of project management including change management, benefit realisation and workforce redesign.
- Knowledge of current government policies regarding the NHS programme for change.
- Experience of policy formation and procedures in relation to Programme Management Offices.
- Previous experience in NHS environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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