Job summary
FM Officer - Operations - Band 4
The Facilities Management (FM) department are looking for an officer to join them and provide an effective, comprehensive and confidential range of services to the trust.
The FM Officer will assist with the safe, smooth and efficient running of various sites across the North West Ambulance Service NHS Trust.
We are seeking a tenacious individual who has experience within FM and can provide effective delivery of facilities and services both at our corporate sites as well as stations we remotely serve.
The successful applicant will have a demonstrable record of achieving results through collaborative working and maintaining standards through proactive co-ordination, monitoring and reporting.
Main duties of the job
This role is a great opportunity for an enthusiastic team player who has a track record of delivering excellent customer service and has an FM background.
Applicants will be expected to set the standards to be attained for Facilities Assistants based at Corporate Sites and provide ongoing support, training and resilience for FM teams.
Also, take lead on all operational aspects of fire safety management at sites in scope ensuring robust testing and inspection regimes are carried out competently, actions arising are followed through and records are maintained.
Applicants will be required to identify maintenance, repairs, and minor new works across the trust within scope agreed or as directed by management, ensuring compliance with Trust safety standards and procedures and to provide a safe and pleasant environment for colleagues and visitors.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Person Specification
Qualifications and Education
Essential
- BTEC or equivalent qualification in Facilities Management and/or experience (minimum two years in similar role)
- Qualification in Technical drawing or equivalent experience
- Minimum of English & Mathematics GCSE at grade C or above
Desirable
- Be able to provide evidence of previous experience in maintenance, repair work or similar environment
Skills and Abilities
Essential
- Good working knowledge of fire safety regulations and application of robust testing and inspection regimes to support site specific fire risk assessments
- Ability to encourage & support a team working environment
- Ability to work under pressure responding to tight deadlines and short notice periods
- Able to organise and plan activities for self to effectively prioritise tasks and to manage conflicting demands on time and resources to deliver objectives
- Ability to communicate effectively across wide demographic boundaries, in an appropriate manner, verbally, in writing and face to face, displaying tact when dealing with sensitive or contentious issues
- To be able to use and maintain precision relevant tools and equipment such as: o Woodworking & joinery tools - planes, chisels & handsaws. o Hacksaw for metal o Electric drill with hammer capability for drilling in to masonry bricks etc. o Laser level o Electrical & Test Equipment - pipe/cable detectors. Voltage/Continuity Tester to test sockets and circuits. o Hand tools. - Spanners, Sockets, Wrenches from small 5mm Sockets to large 70mm monkey wrench, o Screwdrivers. Small precision screwdrivers to large 10mm
- Ability to command confidence and respect from internal colleagues and external stakeholders at all levels.
- Strong problem solving, reasoning and analytical skills to collate and identify trends
- Physically fit and well and able to move and handle furniture, equipment and boxes between buildings and across various floors, using narrow stairs
- Ability to design and implement changes to improve systems and processes for effective collection, interpretation and presentation of data as well as accurate/appropriate reports
- Appraise MTC contractors with faults, liaise as required, monitor completion and sign off
- Demonstrates sensitivity to the needs of individuals & groups. Dealing with sensitive information and maintaining confidentiality
Desirable
- Excellent data inputting and retrieval skills on a variety of computer programs
- Must hold a current clean driving licence and be willing to travel for role
Knowledge and Experience
Essential
- Be able to provide evidence of previous experience in maintenance, repair work or similar environment
- Computer literate with an excellent understanding of Microsoft office suite and ability to convert software programmes and applications relevant to the role
- Understanding of facilities management terminology/ procedures and standard legislation
- Maintain commercial confidentiality
- Experience and background knowledge of procurement procedures
- Knowledge of the QFM system
- Experience and background knowledge of procurement and finance procedures
Desirable
- Knowledge of security and maintenance systems and procedures, cleaning and CoSHH (provided through induction and job training).
- Understanding of H & S and it's application to the working environment
Person Specification
Qualifications and Education
Essential
- BTEC or equivalent qualification in Facilities Management and/or experience (minimum two years in similar role)
- Qualification in Technical drawing or equivalent experience
- Minimum of English & Mathematics GCSE at grade C or above
Desirable
- Be able to provide evidence of previous experience in maintenance, repair work or similar environment
Skills and Abilities
Essential
- Good working knowledge of fire safety regulations and application of robust testing and inspection regimes to support site specific fire risk assessments
- Ability to encourage & support a team working environment
- Ability to work under pressure responding to tight deadlines and short notice periods
- Able to organise and plan activities for self to effectively prioritise tasks and to manage conflicting demands on time and resources to deliver objectives
- Ability to communicate effectively across wide demographic boundaries, in an appropriate manner, verbally, in writing and face to face, displaying tact when dealing with sensitive or contentious issues
- To be able to use and maintain precision relevant tools and equipment such as: o Woodworking & joinery tools - planes, chisels & handsaws. o Hacksaw for metal o Electric drill with hammer capability for drilling in to masonry bricks etc. o Laser level o Electrical & Test Equipment - pipe/cable detectors. Voltage/Continuity Tester to test sockets and circuits. o Hand tools. - Spanners, Sockets, Wrenches from small 5mm Sockets to large 70mm monkey wrench, o Screwdrivers. Small precision screwdrivers to large 10mm
- Ability to command confidence and respect from internal colleagues and external stakeholders at all levels.
- Strong problem solving, reasoning and analytical skills to collate and identify trends
- Physically fit and well and able to move and handle furniture, equipment and boxes between buildings and across various floors, using narrow stairs
- Ability to design and implement changes to improve systems and processes for effective collection, interpretation and presentation of data as well as accurate/appropriate reports
- Appraise MTC contractors with faults, liaise as required, monitor completion and sign off
- Demonstrates sensitivity to the needs of individuals & groups. Dealing with sensitive information and maintaining confidentiality
Desirable
- Excellent data inputting and retrieval skills on a variety of computer programs
- Must hold a current clean driving licence and be willing to travel for role
Knowledge and Experience
Essential
- Be able to provide evidence of previous experience in maintenance, repair work or similar environment
- Computer literate with an excellent understanding of Microsoft office suite and ability to convert software programmes and applications relevant to the role
- Understanding of facilities management terminology/ procedures and standard legislation
- Maintain commercial confidentiality
- Experience and background knowledge of procurement procedures
- Knowledge of the QFM system
- Experience and background knowledge of procurement and finance procedures
Desirable
- Knowledge of security and maintenance systems and procedures, cleaning and CoSHH (provided through induction and job training).
- Understanding of H & S and it's application to the working environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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