Job summary
The North West Ambulance service is currently working on a variety of in house built applications to solve both everyday problems and to bring innovative ideas and creations to life.
An exciting opportunity has arisen to support the Development Team. You will be at the heart of our development team within the digital landscape working together with system developers to build usable and effective clinical and non-clinical applications.
Main duties of the job
Digital Summer Internship Placement
Passion, inspiration and creativity is key to our product life cycle and design. As a junior user experience designer, you will be building and creating; conceptual diagrams, wireframes, visual mock-ups, click through and prototypes.
You will be collaborating with end users to understand the way they interact with applications and conduct research into usability to inform the design and prototypes.
There will be opportunities to support the wider function of the Development Team and get involved in various new and exciting innovation projects as they are developed. This will include the opportunity to develop your knowledge of coding and application development using agile methodology.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Before submitting your application for the role of Digital Summer Internship Placement, please ensure you have read through the attached job description and person specification.
Job description
Job responsibilities
Before submitting your application for the role of Digital Summer Internship Placement, please ensure you have read through the attached job description and person specification.
Person Specification
Qualifications and Education
Essential
- Penultimate year of an undergraduate or postgraduate degree.
- You will need to have, or be on course for, a 2.1 degree in related computer science/ multimedia/ digital subject.
- 3 A levels A-C Grade
Skills and Abilities
Essential
- Excellent written and oral communication skills
- Able to extract information and analyse trends
- Excellent attention to detail
- Strong critical thinking and problem-solving skills
- Able to manage multiple deadlines and priorities
- Proficient in the use of Microsoft Applications
- Demonstrates an organised approach to work
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- Able to communicate across wide demographic boundaries in an appropriate manner
- Respects and applies patient confidentiality at all times
- Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols
- Understanding of confidentiality
Desirable
- Ability to deal with people and difficult situations
Knowledge and Experience
Essential
- Significant experience in administrative systems
- Experience of troubleshooting and problem solving
- Knowledge of safety, risk and quality governance principles
- Experience in bringing a vision to life through mock-up design and prototyping
- Knowledge of user accessibility requirements and digital inclusion.
- Experience in using wireframe tools such as Adobe XD
- Experience in coding: HTML5, CSS
- Experience in conducting user research and analysing user interaction and write supporting documentation.
Desirable
- Experience of working in NHS healthcare
- Understands the NHS and partner organisations
- Experience of working in a technical support role
- Experience in Agile methodologies and the frameworks
Other
Essential
- Car owner & user (post holder will be required to work across NWAS footprint at short notice)
Personal Attributes
Essential
- Ability to work on own initiative
- Demonstrates attention to detail
- Excellent interpersonal skills; displaying calmness, tact and diplomacy
- Maintains confidentiality when handling sensitive information
- Trustworthy, reliable and conscientious
- Effective communicator at all levels
- Effective working as a team and independently
- Flexible and highly motivated
- Project a professional image
- Passionate and creative
Person Specification
Qualifications and Education
Essential
- Penultimate year of an undergraduate or postgraduate degree.
- You will need to have, or be on course for, a 2.1 degree in related computer science/ multimedia/ digital subject.
- 3 A levels A-C Grade
Skills and Abilities
Essential
- Excellent written and oral communication skills
- Able to extract information and analyse trends
- Excellent attention to detail
- Strong critical thinking and problem-solving skills
- Able to manage multiple deadlines and priorities
- Proficient in the use of Microsoft Applications
- Demonstrates an organised approach to work
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- Able to communicate across wide demographic boundaries in an appropriate manner
- Respects and applies patient confidentiality at all times
- Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols
- Understanding of confidentiality
Desirable
- Ability to deal with people and difficult situations
Knowledge and Experience
Essential
- Significant experience in administrative systems
- Experience of troubleshooting and problem solving
- Knowledge of safety, risk and quality governance principles
- Experience in bringing a vision to life through mock-up design and prototyping
- Knowledge of user accessibility requirements and digital inclusion.
- Experience in using wireframe tools such as Adobe XD
- Experience in coding: HTML5, CSS
- Experience in conducting user research and analysing user interaction and write supporting documentation.
Desirable
- Experience of working in NHS healthcare
- Understands the NHS and partner organisations
- Experience of working in a technical support role
- Experience in Agile methodologies and the frameworks
Other
Essential
- Car owner & user (post holder will be required to work across NWAS footprint at short notice)
Personal Attributes
Essential
- Ability to work on own initiative
- Demonstrates attention to detail
- Excellent interpersonal skills; displaying calmness, tact and diplomacy
- Maintains confidentiality when handling sensitive information
- Trustworthy, reliable and conscientious
- Effective communicator at all levels
- Effective working as a team and independently
- Flexible and highly motivated
- Project a professional image
- Passionate and creative
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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