Senior Patient Safety and Learning Manager

Job summary

Our vision is to be the best ambulance service in the UK by delivering the right care, at the right time, in the right place; every time. We serve more than seven million people across approximately 5,400 square miles - the communities of Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire and Glossop (Derbyshire).We receive approximately 1.3 million 999 calls and respond to over a million emergency incidents each year. We make 1.5 million patient transport journeys every year for those who require non-emergency transport to and from healthcare appointments. We deliver the NHS 111 service across the region for people who need medical help or advice, handling more than 1.5 million calls every year. We employ around 6,300 staff in over 300 different roles.

An exciting opportunity is available to work within our forward thinking Quality, Innovation and Improvement Directorate as a Senior Patient Safety Learning Manager. This is an integral post which will provide support to the Patient Safety Specialist in delivery of the NHS Patient Safety Strategy (2019) and ensuring that learning from a variety of sources across the organisation is implemented using Quality Improvement methodology. The post holder will also assume line management responsibility for a team of staff responsible for the operational delivery of this.

Main duties of the job

The post holder will provide leadership and expert advice in relation to Safety across the organisation, and represent the organisation in engagement with our external partners.

Applications are welcomed from individuals who wish to job share, or remain part operational as part of duties within the North West Ambulance Service.

Be, Think, Do is our leadership philosophy. NWAS is investing in developing a nurturing, positive and thriving culture, recruiting leaders that demonstrate our Be, Think, Do behaviours. There are a number of stages to finding the right candidate for the position, these stages will include: application; completion of an online psychometric assessment, attendance at a Be Think Do assessment centre and a professional discussion. At each stage you will be advised if you are to progress to the next stage.The dates of these elements are as follows:

Date of Simulation - Wednesday 28th September 2022

For more information about this opportunity or to arrange an informal discussion, please contact Carly Manning (Patient Safety Specialist/Deputy Chief of Regulatory Compliance) at Carly.manning@nwas.nhs.uk or Adele Markland (Senior Improvement Manager) at adele.markland@nwas.nhs.uk

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Ladybridge Hall / Agile working

Bolton

BL1 5DD

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Ladybridge Hall / Agile working

Bolton

BL1 5DD

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

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