Job summary
We are looking to appoint an individual to work in the Access Booking & Choice Department at Bolton Hospital.Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to thegov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Main duties of the job
Booking hospital transport for patients requiring transport to hospital
Run off all clinical correspondence and put letters through the paper folding machine
Put all appointment confirmation letters through the paper folding machine
Delivery rounds 1 and 2 - drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty
Stationery ordering
3 day turnaround printing - printing from Electronic Referral System
Post and faxes - distribute to relevant team trays per specialty
Team Email accounts - booking FU appointments
Team NHS.NET account - printing new referral letters and adding referral/waiting list onto LE2.2
Ward discharges - booking follow up appointments
Choose and Book Referrals for review (Worklists) - printing from Electronic Referral System
Printing appointment confirmation letters - from LE2.2
Filing booked referrals in date order ready for taking over to Health Records prepping
Inputting referrals, waiting lists onto the system
Booking patients from the waiting lists (manual referrals) - ringing, agreeing/confirming appointments/cancelling with the patient - eg therapies, ante-natal, oral surgery
Adding cardio cards to LE2.2 - referral , waiting list & booking
About us
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
Job description
Job responsibilities
Run off all clinical correspondence and put letters through the paper folding machine
Put all appointment confirmation letters through the paper folding machine
Delivery rounds 1 and 2 drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty
Stationery ordering
3 day turnaround printing printing from Electronic Referral System
Post and faxes distribute to relevant team trays per specialty
Team Email accounts booking FU appointments
Team NHS.NET account printing new referral letters and adding referral/waiting list onto LE2.2
Ward discharges booking follow up appointments
Choose and Book Referrals for review (Worklists) printing from Electronic Referral System
Printing appointment confirmation letters from LE2.2
Filing booked referrals in date order ready for taking over to Health Records prepping
Inputting referrals, waiting lists onto the system
Booking patients from the waiting lists (manual referrals) ringing, agreeing/confirming appointments/cancelling with the patient eg therapies, ante-natal, oral surgery
Adding cardio cards to LE2.2 referral , waiting list & booking
Booking hospital transport for patients requiring transport to hospital
Job description
Job responsibilities
Run off all clinical correspondence and put letters through the paper folding machine
Put all appointment confirmation letters through the paper folding machine
Delivery rounds 1 and 2 drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty
Stationery ordering
3 day turnaround printing printing from Electronic Referral System
Post and faxes distribute to relevant team trays per specialty
Team Email accounts booking FU appointments
Team NHS.NET account printing new referral letters and adding referral/waiting list onto LE2.2
Ward discharges booking follow up appointments
Choose and Book Referrals for review (Worklists) printing from Electronic Referral System
Printing appointment confirmation letters from LE2.2
Filing booked referrals in date order ready for taking over to Health Records prepping
Inputting referrals, waiting lists onto the system
Booking patients from the waiting lists (manual referrals) ringing, agreeing/confirming appointments/cancelling with the patient eg therapies, ante-natal, oral surgery
Adding cardio cards to LE2.2 referral , waiting list & booking
Booking hospital transport for patients requiring transport to hospital
Person Specification
Education/Qualifications
Essential
- Minimum of 4 GCSE's including English and Maths Grades C/4 and above
Desirable
- Administration/Customer Service Qualification
Experience & Knowledge
Essential
- Experience in an administration environment
- Customer Service Skills
- Knowledge of Data Protection guidelines
Desirable
- Medical records experience
- Previous experience in a hospital/NHS environment
Skills
Essential
- Ability to work under pressure to meet deadlines and targets
- Accurate filing skills
- Willing to be flexible around tasks and working hours
- Ability to prioritise workload
- Ability to work to standards and with a good level of attention to detail
Desirable
- Demonstrate willingness to adapt to change
Person Specification
Education/Qualifications
Essential
- Minimum of 4 GCSE's including English and Maths Grades C/4 and above
Desirable
- Administration/Customer Service Qualification
Experience & Knowledge
Essential
- Experience in an administration environment
- Customer Service Skills
- Knowledge of Data Protection guidelines
Desirable
- Medical records experience
- Previous experience in a hospital/NHS environment
Skills
Essential
- Ability to work under pressure to meet deadlines and targets
- Accurate filing skills
- Willing to be flexible around tasks and working hours
- Ability to prioritise workload
- Ability to work to standards and with a good level of attention to detail
Desirable
- Demonstrate willingness to adapt to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
