Job summary
Are you passionate about health equity and ensuring every patient receives the care they deserve? As the Patient Equity Lead, you'll play a pivotal role in championing accessibility, reducing health inequalities, and improving experiences for our most marginalised patients. You'll lead the implementation of the Accessible Information Standard (AIS), oversee our Interpretation and Translation (I&T) services, and work closely with clinical teams and senior leaders to create lasting change.
If you're driven by fairness, have expertise in Equality, Diversity, and Inclusion (EDI), and are ready to make a tangible difference, join us at Bolton NHS Foundation Trust. We offer a supportive, inclusive environment where your impact matters, your growth is valued, and your work changes lives.
Main duties of the job
As the Patient Equity Lead, you will:
- Implement the Accessible Information Standard (AIS) across the Trust to improve access to care for patients with disabilities, language barriers, and cultural differences.
- Oversee and manage the Trust's Interpretation and Translation services, ensuring high-quality delivery and value for resources.
- Lead patient accessibility and equity initiatives to address health inequalities and enhance patient experiences.
- Provide expert guidance on EDI principles to clinical teams, senior leaders, and regional partners.
- Analyse patient access and outcomes data to identify inequalities and design solutions for equitable care.
- Develop and deliver training sessions on health inequalities, cultural competency, and reasonable adjustments.
- Engage directly with patients, families, and advocacy groups to ensure their voices shape services.
To excel in this role, you'll need:
- Strong communication and relationship-building skills to influence senior leaders and engage diverse teams.
- Expertise in EDI, health inequalities, and service improvement.
- Analytical skills to assess data and develop actionable insights.
- A proactive approach to planning and delivering projects in a complex healthcare environment.
About us
At Bolton NHS Foundation Trust, our EDI team lives by shared values of openness, honesty, a strong work ethic, trust, and our overarching north star of fairness. We lead by example, demonstrating the principles we champion in everything we do. We belong to a team and organisation that values collaboration, compassion, innovation, and respect, creating an environment where everyone feels included and valued. We are always improving, striving to empower individuals to drive change and to make a meaningful difference in the lives of our patients and staff. If you share our passion for equity and inclusion, you'll find a supportive home here where you can thrive and grow.
Job description
Job responsibilities
For the detailed job description and main responsibilities of the role, please see attached job description and person specification.
Job description
Job responsibilities
For the detailed job description and main responsibilities of the role, please see attached job description and person specification.
Person Specification
Education/Qualifications
Essential
- Evidence of continued professional development in Equality, Diversity, and Inclusion or related areas including change management and workforce re-design, acquired through training and experience to Masters' level equivalent
Desirable
- Relevant qualification in Equality Diversity or inclusion
- Relevant qualification in project management or similar.
Experience
Essential
- Demonstrable experience in managing patient services.
- Experience in using patient information systems.
- Proven track record in data analysis and report preparation
Desirable
- Experience with service providers and managing contracts
- Experience in health service management and change implementation.
- Familiarity with regional and national standards related to patient equity and accessible information, including provision of interpretation and translation services
Skills
Essential
- Strong understanding of patient experience and clinical needs.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Strong communication and interpersonal skills, with the ability to work collaboratively with a wide range of stakeholders, including patients and their families/carers.
- Ability to work independently and manage multiple tasks effectively.
- Clear writing style to present information
- Computer skills for the use of presentations, reports and statistical analysis e.g. PowerPoint, Excel and Word programmes.
Desirable
- Project management skills to track monitor and evaluate progress of projects
World Related Circumstances
Essential
- To be able to travel around the area of work
Person Specification
Education/Qualifications
Essential
- Evidence of continued professional development in Equality, Diversity, and Inclusion or related areas including change management and workforce re-design, acquired through training and experience to Masters' level equivalent
Desirable
- Relevant qualification in Equality Diversity or inclusion
- Relevant qualification in project management or similar.
Experience
Essential
- Demonstrable experience in managing patient services.
- Experience in using patient information systems.
- Proven track record in data analysis and report preparation
Desirable
- Experience with service providers and managing contracts
- Experience in health service management and change implementation.
- Familiarity with regional and national standards related to patient equity and accessible information, including provision of interpretation and translation services
Skills
Essential
- Strong understanding of patient experience and clinical needs.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Strong communication and interpersonal skills, with the ability to work collaboratively with a wide range of stakeholders, including patients and their families/carers.
- Ability to work independently and manage multiple tasks effectively.
- Clear writing style to present information
- Computer skills for the use of presentations, reports and statistical analysis e.g. PowerPoint, Excel and Word programmes.
Desirable
- Project management skills to track monitor and evaluate progress of projects
World Related Circumstances
Essential
- To be able to travel around the area of work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
