Neighbourhood Team Clerical Officer

Bolton NHS Foundation Trust

Information:

This job is now closed

Job summary

Part time 22.5 hours per week. Permanent post.

An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join one of our 6 newly established neighbourhood teams in Bolton. Each team comprises community therapies, social care, nursing, pharmacy and Greater Manchester Mental Health Services.

The successful candidate will provide administrative support to the West Neighbourhood Team at Winifred Kettle, Westhoughton. The role requires excellent communication and interpersonal skills with a working knowledge of Microsoft Office applications. Training for more specific NHS systems will be provided.

For further information please contact Zoe O'Sullivan, Business Support Manager on 01204 331155 or e-mail: zoe.o'sullivan2@boltonft.nhs.uk

We kindly request previous applicants do not apply.

Main duties of the job

The post holder will provide clerical support to the team including updating patient related information on NHS IT systems, inputting data within spreadsheets, answering incoming calls, creating and archiving patient records, generating letters to patients and general administrative support to ensure safe and effective service delivery.

Excellent communication and interpersonal skills are essential to this role, along with the ability to work flexibly and as part of a team.

Experience of working with Microsoft Office applications and attention to detail is also essential.

About us

We know that we can provide you with a great place to work within a fantastic team, in a very friendly environment.

The aims of the Trust are to improve the health of our people and provide the best possible care to the population in which we serve, and ensure that our staff have joy and pride in their work.

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

241-788-IC-24-A

Job locations

West Neighbourhood Team

Winifred Kettle House

Bolton

BL5 2NG


Job description

Job responsibilities

Duties will include: Processing referrals, inputting data, taking telephone queries, archiving patient notes, preparing reports, preparing notes, photocopying, updating caseload , minute taking and other general office duties.

Job description

Job responsibilities

Duties will include: Processing referrals, inputting data, taking telephone queries, archiving patient notes, preparing reports, preparing notes, photocopying, updating caseload , minute taking and other general office duties.

Person Specification

Education

Essential

  • English and mathematics GCSE level
  • NVQ Administration level 2 or word processing qualification

Knowledge

Essential

  • Experience of using a range of computer software packages to produce accurate, well presented documents

Experience

Essential

  • experience of working in a busy office environment
  • evidence of maintaining information systems specifically LE2.2

skills and ability

Essential

  • Experience of producing accurate documents
  • to be able to work as part of a team
Person Specification

Education

Essential

  • English and mathematics GCSE level
  • NVQ Administration level 2 or word processing qualification

Knowledge

Essential

  • Experience of using a range of computer software packages to produce accurate, well presented documents

Experience

Essential

  • experience of working in a busy office environment
  • evidence of maintaining information systems specifically LE2.2

skills and ability

Essential

  • Experience of producing accurate documents
  • to be able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bolton NHS Foundation Trust

Address

West Neighbourhood Team

Winifred Kettle House

Bolton

BL5 2NG


Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Bolton NHS Foundation Trust

Address

West Neighbourhood Team

Winifred Kettle House

Bolton

BL5 2NG


Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Business Support Manager

Zoe O'Sullivan

zoe.o'sullivan2@boltonft.nhs.uk

01204331155

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

241-788-IC-24-A

Job locations

West Neighbourhood Team

Winifred Kettle House

Bolton

BL5 2NG


Supporting documents

Privacy notice

Bolton NHS Foundation Trust's privacy notice (opens in a new tab)